Do you have a question about the MATRIX PLUS UR2360S Series and is the answer not in the manual?
Questions and answers
Rebecca
May 31, 2025
Hi. Wondering if there’s are buttons I can push to trigger the self cleaning suction manually/on-demand? I am finding that the self cleaning suction isn’t sufficient for emptying the dust bin on my matrix
1 comments:
Mr. Anderson
May 31, 2025
No, the Shark MATRIX PLUS UR2360S Series does not have a button to manually trigger the self-cleaning suction. The DOCK button sends the robot back to the Self-Empty Base, but it does not directly start the suction.
This answer is automatically generated
D
May 21, 2025
how do i reprogram cleaning area
1 comments:
Mr. Anderson
May 24, 2025
To reprogram the cleaning area on the Shark MATRIX PLUS UR2360S Series, use the SharkClean® app to select a specific room or spot on the map. Once selected, the robot will clean that targeted area on demand in Matrix Clean mode. Alternatively, for a Matrix Spot Clean (5-foot-by-5-foot), place the robot in the desired area and press and hold the CLEAN button for 5 to 7 seconds.
This answer is automatically generated
Solweig V Sandell
March 19, 2025
how do I clean or change the square filter
1 comments:
Mr. Anderson
March 19, 2025
To clean or change the square filter on the Shark MATRIX PLUS UR2360S Series, follow these steps:
1. Turn off power: Press and hold the DOCK button on the robot for 5-7 seconds to turn it off. 2. Open the filter housing: Hold the top left edge of the base and pull up on the lid. 3. Remove the filter: Slide the latch down to lift the Filter Door off, then remove the foam filter using the top handle. 4. Clean the filter: Do not use soap. Clean the pre-motor filters once a month and the post-motor filter once a year. 5. Replace the filter: If needed, replace the filters every 6-12 months. 6. Reassemble: Place the filter back in its housing, close the Filter Door, and secure the lid.
This helps maintain optimal suction power.
This answer is automatically generated
Bette boland
January 21, 2025
Error 9 dust bin message. We did everything to correct it but no luck. Still won’t clean. Any suggestions?
1 comments:
Mr. Anderson
May 14, 2025
When receiving an Error 9 dust bin message on the Shark MATRIX PLUS UR2360S Series, follow these troubleshooting steps:
1. Reinstall the dust bin. 2. Insert the dust bin until it clicks into place.
This answer is automatically generated
Related Manuals for Shark MATRIX PLUS UR2360S Series
Powered lift-away with anti hair wrap brush-roll upright vacuum (11 pages)
Summary of Contents for Shark MATRIX PLUS UR2360S Series
Page 1
QUICK START GUIDE UR2360S Series Robot Setup: Set up Self-Empty Base • Remove any plastic wrap and foam from the robot and base. 1 ft. • Place base in a location with a strong Wi-Fi signal. • Dock LED will turn green when powered ON 1 ft.
Need help?
Do you have a question about the MATRIX PLUS UR2360S Series and is the answer not in the manual?
Questions and answers
Hi. Wondering if there’s are buttons I can push to trigger the self cleaning suction manually/on-demand? I am finding that the self cleaning suction isn’t sufficient for emptying the dust bin on my matrix
No, the Shark MATRIX PLUS UR2360S Series does not have a button to manually trigger the self-cleaning suction. The DOCK button sends the robot back to the Self-Empty Base, but it does not directly start the suction.
This answer is automatically generated
how do i reprogram cleaning area
To reprogram the cleaning area on the Shark MATRIX PLUS UR2360S Series, use the SharkClean® app to select a specific room or spot on the map. Once selected, the robot will clean that targeted area on demand in Matrix Clean mode. Alternatively, for a Matrix Spot Clean (5-foot-by-5-foot), place the robot in the desired area and press and hold the CLEAN button for 5 to 7 seconds.
This answer is automatically generated
how do I clean or change the square filter
To clean or change the square filter on the Shark MATRIX PLUS UR2360S Series, follow these steps:
1. Turn off power: Press and hold the DOCK button on the robot for 5-7 seconds to turn it off.
2. Open the filter housing: Hold the top left edge of the base and pull up on the lid.
3. Remove the filter: Slide the latch down to lift the Filter Door off, then remove the foam filter using the top handle.
4. Clean the filter: Do not use soap. Clean the pre-motor filters once a month and the post-motor filter once a year.
5. Replace the filter: If needed, replace the filters every 6-12 months.
6. Reassemble: Place the filter back in its housing, close the Filter Door, and secure the lid.
This helps maintain optimal suction power.
This answer is automatically generated
Error 9 dust bin message. We did everything to correct it but no luck. Still won’t clean. Any suggestions?
When receiving an Error 9 dust bin message on the Shark MATRIX PLUS UR2360S Series, follow these troubleshooting steps:
1. Reinstall the dust bin.
2. Insert the dust bin until it clicks into place.
This answer is automatically generated