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Dishwasher
SHE78CM5N
[en-us] Use and Care Manual

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Summary of Contents for Bosch SHE78CM5N

  • Page 1 Dishwasher SHE78CM5N [en-us] Use and Care Manual...
  • Page 2: Table Of Contents

    en-us Further information and explanations are available online: Table of contents 1 IMPORTANT SAFETY INSTRUCTIONS....  4 11 Dishware ..............  18 1.1 Safety definitions............ 4 11.1 Damage to glass and dishware ...... 18 1.2 General information...........  4 11.2 Loading dishware ..........
  • Page 3 en-us 19 Technical specifications........  37 19.1 Information regarding Free and Open Source Software.............. 37 20 STATEMENT OF LIMITED PRODUCT WARRANTY ............  37 20.1 What this warranty covers & Who it applies to.. 37 20.2 How long the warranty lasts ........ 37 20.3 Extended Warranty ..........
  • Page 4: Important Safety Instructions

    en-us IMPORTANT SAFETY INSTRUCTIONS READ AND SAVE THESE INSTRUCTIONS Read all instructions carefully before use. These 1.4 Restrictive Use precautions will reduce the risk of electrical shock, fire and This appliance is not intended for use by persons injury to persons. When using kitchen appliances, basic (including children) with reduced physical, sensory or safety precautions must be followed including those in the mental capabilities, or lack of experience and knowledge,...
  • Page 5: Risk To Children

    en-us IMPORTANT SAFETY INSTRUCTIONS READ AND SAVE THESE INSTRUCTIONS WARNING Do not use harsh chemicals such as bleach-based ▶ Under certain conditions, hydrogen gas may be produced products to clean your dishwasher. Some bleach-based in a hot water system that has not been used for two products can damage your dishwasher and may weeks or more.
  • Page 6: Preventing Material Damage

    en-us Preventing material damage Note: To avoid impairing Zeolith drying performance, do Preventing material damage 2 Preventing material damage not position dishware parts directly in front of the intake opening or the blow opening of the Zeolith container. Preventing material damage NOTICE: Do not position heat-sensitive dishware parts directly in Harsh chemicals such as bleach-based products can front of the blow opening of the Zeolith container.
  • Page 7: Appliance

    Familiarizing yourself with your appliance en-us Familiarizing yourself with your appliance 4 Familiarizing yourself with your appliance Familiarizing yourself with your appliance 4.1 Appliance Detergent dispenser Add detergent to the detergent dispenser. Lower rack Lower rack →  Page 13 Lower spray arm The lower spray arm washes the dishware in the lower rack. If the dishware has not been washed properly, clean the spray arms.
  • Page 8: Controls

    en-us Familiarizing yourself with your appliance Detergent tab collecting tray During the wash cycle, detergent tabs automatically drop out of the detergent dispenser into the tab collecting tray, where they can dissolve fully. Upper rack Upper rack →  Page 12 Silverware drawer Silverware drawer → ...
  • Page 9 Familiarizing yourself with your appliance en-us Display The display shows information about progress of the cycle, the remaining run time or basic settings. You can change the basic settings via the display and the setting buttons. →  "Changing the basic settings", Page 23 Start button Starting the wash cycle → ...
  • Page 10: Dishwasher Cycles

    en-us Dishwasher Cycles Dishwasher Cycles 5 Dishwasher Cycles Below is an overview of the different cycles available on your dishwasher. Dishwasher Cycles The running time may vary depending on the cycle selected. The running time depends on the water temperature, the quantity of dishware, the level of dirt and the option selected. The running time will change if the rinse aid system is switched off or rinse aid needs to be added.
  • Page 11: Favorite

    Options en-us highest position. Recommended for daily, regular or Tip: To reset the cycle, either use the Home Connect app typical use to completely wash a full load of normally or reset your appliance back to the factory settings. soiled dishes. →  "Overview of the basic settings", Page 22 6 Options Options Here is an overview of the different options available on...
  • Page 12: Features

    en-us Features Press in the right and left hand levers on the outside of Option the rack. ¡ Maximum 3 light wash zones recommended. The settings made for this function remain saved until you redefine the zones in the bottom basket via the Home Connect®...
  • Page 13: Lower Rack

    Features en-us 7.2 Lower rack 7.4 Silverware drawer Arrange pans and plates in the lower rack. Arrange silverware in the silverware drawer. Silverware basket Arrange silverware with the points and sharp edges down. You can reorganize the silverware drawer to make more space for longer or wider utensils. 7.3 Silverware Basket Arrange the silverware in the silverware basket, ensuring Reorganizing the silverware drawer...
  • Page 14: Cup Shelf

    en-us Features To fold down the front tines, push the lever forward and 7.5 Cup shelf fold down the folding tines ⁠ . Use the cup shelf and the space underneath for small cups and glasses or for large items of silverware, e.g. cooking spoons or serving cutlery.
  • Page 15: Rack Heights

    Before using for the first time en-us Push the lever forward and fold down the tines ⁠ . To use the tines again, fold them back up. a The tines click into position. 7.7 Rack heights Set the racks at the right height. Appliance height 34"...
  • Page 16: Setting The Amount Of Rinse Aid

    en-us Detergent Press the catch on the lid of the dispenser for rinse aid 9.3 Switching the rinse aid system off and lift ⁠ . If you choose not to use rinse aid, you can turn the rinse aid system off. Tip: Rinse aid within a combination detergent has limited effectiveness.
  • Page 17: Incompatible Detergents

    Detergent en-us Add the detergent to the dry detergent dispenser. Detergent Description Liquid detergent Liquid detergent works faster and is recommended for shorter cycles 3 tbsp (45 ml) without a pre-rinse. Sometimes liquid detergent may 1.75 tbsp (25 ml) leak out despite the detergent 1 tbsp dispenser being closed.
  • Page 18: Dishware

    en-us Dishware Auto 1.75 Tbsp (25 ml) or 1 tab 11.2 Loading dishware Normal 1.75 Tbsp (25 ml) or 1 tab Arrange dishware correctly to optimize the dishwashing Heavy 3 Tbsp (45 ml) or 1 tab result and prevent damage to both dishware and the appliance.
  • Page 19: Removing Dishware

    Dishware en-us Upper rack 11.3 Removing dishware Third rack CAUTION Dishes can be very hot immediately after the cycle ends. Open the door slightly and allow dishes to cool for a few ▶ minutes before unloading. To prevent water dripping onto dishware, unload it starting at the bottom and working up.
  • Page 20: Basic Operation

    en-us Basic Operation Upper rack 12.2 Switching on the appliance Touch with a short 1 second touch. ▶ The cycle last selected and the option last selected will be set by default. The buttons on the appliance are touch sensitive and only require a quick, gentle touch. If you do not perform any actions on the appliance for 10 minutes, it will automatically switch off.
  • Page 21: Activating The Button Lock

    Basic Operation en-us 12.7 Activating the button lock The button lock prevents the appliance from being operated accidentally or incorrectly while running. Press for approx. 3 seconds. ▶ a The button lock is activated and will be automatically deactivated at the end of the cycle. a The display shows "CL"...
  • Page 22: Basic Settings

    en-us Basic settings Basic settings 13 Basic settings You can configure the basic settings for your appliance to meet your needs. Basic settings 13.1 Overview of the basic settings The basic settings depend on the features of your appliance. Basic setting Display text Selection Description Rinse aid disp.
  • Page 23: Changing The Basic Settings

    Home Connect® en-us Basic setting Display text Selection Description Remote Start rc:01 rc:00 - rc:02 Activate or deactivate →  "Remote Start ", Page 24 . The following settings are possible: ¡ With the setting "rc:00", the option is permanently deactivated. ¡ With the setting "rc:01", the option can be selected via the button.
  • Page 24: Home Connect® Settings

    en-us Cleaning and maintenance Open the Home Connect® app and scan the following 14.4 Remote Diagnostics QR code. The Customer Service can access your appliance via Remote Diagnostics if you ask them to do so, if your appliance is connected to the Home Connect® server and if Remote Diagnostics is available in the country where you are using the appliance.
  • Page 25: Cleaning Agent

    Cleaning and maintenance en-us Turn the coarse filter counterclockwise and remove Start the program without dishware. →  Page 20 the filter system . Make sure that no foreign objects fall into the sump. 15.2 Cleaning agent Only use suitable cleaning agents to clean your appliance. → ...
  • Page 26: Cleaning Spray Arms

    en-us Cleaning and maintenance Insert the filter system into the appliance and turn the Check that the lower spray arm is at the 6 o'clock coarse filter clockwise. position. Make sure that the arrow markings match up. Hold the spray arm in the center and lift straight up to The spray arm will automatically return to the correct remove.
  • Page 27: Troubleshooting

    Troubleshooting en-us Troubleshooting 16 Troubleshooting You can eliminate minor issues on your appliance Troubleshooting yourself. Please read the information on eliminating issues before contacting Customer Service. This may avoid unnecessary repair costs. Issue Cause and troubleshooting E:20-60 lights up alternately. Appliance has detected that the heating element is calcified. Descale the appliance.
  • Page 28 en-us Troubleshooting Issue Cause and troubleshooting E:61-02 lights up alternately. Not an appliance error. The drain pump cover is loose or a foreign object is blocking the pump. Secure the cover of the drain pump so it clicks into place or clean the drain ▶...
  • Page 29 Troubleshooting en-us Issue Cause and troubleshooting E:92-10 lights up alternately. Spray arm rotation of the lower spray arm is blocked. Arrange the dishware so that it does not obstruct spray arm rotation of the lower ▶ spray arm. Lower spray arm is not correctly fitted. Fit the lower spray arm correctly.
  • Page 30 en-us Troubleshooting Issue Cause and troubleshooting Dishware is not dry. Position dishware at an angle where possible. ▶ The combined detergent used has a poor drying performance. Use rinse aid to improve drying performance. Use a different combined detergent with a better drying performance. Extra Dry/intensive drying not activated to improve drying performance.
  • Page 31 Troubleshooting en-us Issue Cause and troubleshooting Food remnants on dishware. Adjust the sensitivity of the sensors. ▶ →  "Sensors", Page 6 Tall narrow containers in corner areas are not rinsed out adequately. Do not position tall narrow containers at too great an angle or in corner areas. ▶...
  • Page 32 en-us Troubleshooting Issue Cause and troubleshooting Tea residue or lipstick marks on Only remove large remnants of food and do not pre-rinse dishware. ▶ dishware. Adjust the sensitivity of the sensors. ▶ →  "Sensors", Page 6 There are colored coatings (blue, The formation of films is due to substances contained in vegetables (cabbage, yellow, brown) inside the appliance celery, potatoes, noodles, etc.) or tap water (manganese).
  • Page 33 Troubleshooting en-us Issue Cause and troubleshooting Detergent residue is present in the Spray arms were blocked by dishware so detergent was not rinsed out. detergent dispenser or the tab Check that the spray arms are not blocked and can rotate freely. ▶...
  • Page 34 en-us Troubleshooting Issue Cause and troubleshooting Water is left in the appliance at the →  "Terminating the wash cycle", Page 21 ▶ end of the program. Appliance cannot be switched on Software update is taking place. or operated. Wait until the software update has finished. ▶...
  • Page 35: Transportation, Storage And Disposal

    Transportation, storage and disposal en-us Issue Cause and troubleshooting Noise level varies Distribute the dishware evenly. ▶ Load the appliance with more dishware. ▶ Light items of dishware move about during the wash cycle. Position light items of dishware securely. ▶ 16.1 Clean drain pump Large food remnants or foreign objects can block the drain Insert the pump cover...
  • Page 36: Transporting The Appliance

    If your dishwasher will be unused for an extended 1-800-944-2904 ▶ period of time in a location that experiences freezing www.bosch-home.ca/en/service/get-support temperatures (vacation home or through a vacation www.bosch-home.ca/en/service/cleaners-and-accessories period), have your dishwasher winterized by an For assistance with connecting to Home Connect®, you authorized service provider.
  • Page 37 (Please search on the product website for your way for Bosch to notify you in the unlikely event of a safety appliance model and additional documents). Alternatively, notice or product recall.
  • Page 38 The warranty coverage described herein excludes all Product proves to have been manufactured with a defect defects or damage that are not the direct fault of Bosch, in materials or workmanship. If reasonable attempts to including without limitation, one or more of the following: repair the Product have been made without success, then ¡...
  • Page 39 BSH. 20.7 Obtaining warranty service To obtain warranty service for your product, you should contact Bosch Customer Support at 1-800-944-2904 to schedule a repair. 20.8 Product information For handy reference, copy the information below from the rating plate.
  • Page 40 • Discounts for filters, cleaners, accessories & parts • Easy access to manuals & appliance specifications • Easy access to part lists • Customized offer for the Bosch Appliance Service Plan (sent by mail after appliance registration) Register here: www.bosch-home.com/us/owner-support/mybosch Looking for help? You'll find it here.

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