McDonald's C832 Manual
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McDonald's C832 Manual

Clamshell grill
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Clamshell Grill
Models C832 & C834
Place this chapter in the Grill section
of the Equipment Manual.
Manufactured exclusively for
McDonald's® by
Taylor Company
750 N. Blackhawk Blvd.
Rockton, IL 61072
McDonald's Hotline:
(877-435-7623)
service@taylor-company.com

Table of Contents

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Warranty
Warranty information is contained in this Equipment Manual. Refer to the warranty information listed in the Limited
Warranty on Equipment and Limited Warranty on Parts sections and to the warranty classifications listed in the Parts
Identification/Function section when service is performed on your machine.
It is recommended that the operator take the necessary time to carefully read through the complete warranty information.
Thoroughly understand your warranty protection before you begin operation.
For any questions pertaining to the Taylor Warranty, please contact Taylor Company, Rockton, Illinois 61072.
This manual is for the exclusive use of licensees and employees of McDonald's Corporation.
E2010 McDonald's Corporation
All Rights Reserved
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January, 2010 (Original Publication)
(Updated May, 2016)
EM SD11
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Printed in
The United States of America

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  • Page 1: Table Of Contents

    Thoroughly understand your warranty protection before you begin operation. For any questions pertaining to the Taylor Warranty, please contact Taylor Company, Rockton, Illinois 61072. This manual is for the exclusive use of licensees and employees of McDonald's Corporation. E2010 McDonald's Corporation...

  • Page 2: Introduction

    INTRODUCTION This appliance is to be used only by The Models C832 and C834 have two trained personnel. It is not intended for use by independent upper platens. These grills children or people with reduced physical, provide automatic leveling of the platens.
  • Page 3 Stationary appliances which are not equipped with a power cord and a plug or other device to disconnect the This appliance must be isolated from appliance from the power source must all combustible construction and have an all-pole disconnecting device materials including, but not limited to;...
  • Page 4 NOISE LEVEL: Airborne noise emission does not exceed 70 dB(A) when measured at a distance of 1.0 meter from the surface of the The grill must be placed on a level machine and at a height of 1.6 meters from surface.

  • Page 5: Parts Identification/Function

    PARTS IDENTIFICATION/FUNCTION C832 Exploded View (See Figure 1.) ITEM PART NO. DESCRIPTION QTY. FUNCTION WARR. CLASS 072967 Panel-Side Left Provides access to internal com­ ponents for service and cleaning. 024298 Screw-10-32 X 3/8 Secures the panel to the frame. X72962 Panel A.­Side Left...
  • Page 6 C832 Exploded View ITEM PART NO. DESCRIPTION QTY. FUNCTION WARR. CLASS 076012 Button­Operator­Black Activates the cook cycle, keeps (Standby) the upper platen in the closed po­ sition, and displays the message “STANDBY” on the control. When pressed twice within five seconds, the upper platen will automatically lower into the Standby position.
  • Page 7 C832 Front View ITEM PART NO. DESCRIPTION QTY. FUNCTION WARR. CLASS 076989-WP Switch-Rocker-DPST Activates power to the grill and the 10A (Fan Interlock) exhaust fans. 076011 Button-Operator-Red Cancels the Standby mode, raises (Raise) the upper platen, and deactivates the Cook cycle.
  • Page 8 C832 Right Side View ITEM PART NO. DESCRIPTION QTY. FUNCTION WARR. CLASS 072472 Handle-Platen The handle sits solidly on the lower cook surface when the platen is lowered. Figure 3...
  • Page 9 C832 Left Side View ITEM PART NO. DESCRIPTION QTY. FUNCTION WARR. CLASS 073129 Manifold A. Regulates air pressure for platen operation. Figure 4...
  • Page 10 C834 Exploded View (See Figure 5.) ITEM PART NO. DESCRIPTION QTY. FUNCTION WARR. CLASS 074110 Panel-Side Left Provides access to internal com­ (Lower) ponents for service and cleaning. 024298 Screw-10-32 X 3/8 Secures the panel to the frame. X74126 Panel A.­Side Left Provides access to internal com­...
  • Page 11 C834 Exploded View ITEM PART NO. DESCRIPTION QTY. FUNCTION WARR. CLASS 076011 Button­Operator­Red Cancels the Standby mode, raises (Raise) the upper platen, and deactivates the Cook cycle. 075699­SYM Label­Control Panel Visually describes the grill platen functions for standard operation. International Symbols Figure 5 101018...
  • Page 12 C834 Front View ITEM PART NO. DESCRIPTION QTY. FUNCTION WARR. CLASS 076989-WP Switch-Rocker-DPST Activates power to the grill and the 10A (Fan Interlock) exhaust fans. 076011 Button-Operator-Red Cancels the Standby mode, raises (Raise) the upper platen, and deactivates the Cook cycle. 076012 Button-Operator-Black Activates the cook cycle, keeps...
  • Page 13 C834 Right Side View ITEM PART NO. DESCRIPTION QTY. FUNCTION WARR. CLASS 072472 Handle-Platen The handle sits solidly on the lower cook surface when the platen is lowered. Figure 7...
  • Page 14 C834 Left Side View ITEM PART NO. DESCRIPTION QTY. FUNCTION WARR. CLASS 073129 Manifold A. Regulates air pressure for platen operation. Figure 8...
  • Page 15 Accessories ITEM PART NO. DESCRIPTION QTY. FUNCTION WARR. CLASS 073317 Sheet-Release Non-stick barrier used to protect (Box of 6) the upper platen. 076155 Rod-Release Material Slides through the loop in the release material sheet. 072673 Clip-Release Material Secures the non-hemmed end of w/Tab the release sheet to the release material bar.

  • Page 16: Important To The Operator

    IMPORTANT TO THE OPERATOR Important to the Operator Exploded View (See Figure 10.) ITEM DESCRIPTION FUNCTION Fan Interlock Switch This switch activates power to the grill and the exhaust fans. ON/OFF Key This key is used to turn the controller on and off to start a preheating mode and to auto-gap the platen.
  • Page 17 Important to the Operator Figure 10 Symbol Definitions To better communicate in the International arena, the words on many of our operator = PROGRAM keys have been replaced by symbols to indicate their functions. Your Taylor equipment is designed with these International symbols. = TEMPERATURE The following chart identifies the symbol definitions.

  • Page 18: Equipment Set Up Procedures

    EQUIPMENT SET-UP PROCEDURES Installing Upper Platen Release Sheets 1. Slide the release material retention bar through the loop in the release sheet. (See Figure 11.) Figure 13 4. Carefully wrap the release sheet side flaps over the cover rails and secure the sheet with locking clips.
  • Page 19 Installing Lower Release Sheets 4. The screen will then display, “CLEAN (Grills Using Lower Release Sheets) GRILL SURFACES,” followed by “CLOSE PLATEN FOR AUTO LEVELING.” Note: The following steps pertain to grill 5. Using a sundae spoon, distribute two level markets using lower release sheets, only.
  • Page 20 8. With the longest side of the lower release 11. Press the Standby button to close the sheet facing the back of the grill, hold the platen. (See Figure 22.) release sheet about one inch from the end of each side. Align the back edge of the release sheet with the back splash and the side edge of the grill.
  • Page 21 Start-Up of the Grill 3. The control will first display, “CLEAN GRILL SURFACES” and then display, IMPORTANT: The lower grill plate and the “CLOSE PLATEN FOR AUTO upper platen MUST BE CLEAN before starting LEVELING.” these procedures. 4. Press the Standby button to close the Note: Grills that use lower release sheets platen.

  • Page 22: Menu Screens

    Manager Menu - Passcode Access MENU SCREENS The Manager Menu gives access to all MENU Limited access to menu screens is available items and limited SYSTEM SETUP access. To through the Operator Menu or the Manager Menu. In order to enter the Operator Menu or the Manager Menu, individual passcodes must access the Manager Menu, press the be entered.
  • Page 23 Product Selection Patty Placement Placement procedures of meat products must be followed on the grill. Meat must be placed key allows the operator to cook in either the AUTO mode or in the MANUAL on the lower grill plate, two patties at a time, from front to back, per the patty placement mode.
  • Page 24 Models C832 & C834 IntelliGapt Grill 10:1, 4:1, Sausage, Circular Bacon, and Patty Placement Guide Figure 26 Note: Patty placement procedures for International Markets may differ. Follow the recommendations of your local McDonald's authorities. 121221...
  • Page 25 Standby Procedures Cleaning After Each Run of Product (Grills Using Lower Release Sheets) Whenever the grill is idle and product is not being cooked, the upper platen must be placed in the STANDBY position. Note: This manual contains separate procedures for grills that use lower release 1.
  • Page 26 4. Carefully squeegee the air bubbles from 2. Use the wiper squeegee to clean the center to side, making sure the release release sheet on the upper platen. Use a sheet does not become folded or creased. diagonal motion to clean the sheet. Hold the handle at a slight upward angle, with 5.
  • Page 27 To Cook in the Flat Grill Mode To Transition From Breakfast to Lunch 1. If the grill is in the AM AUTO Mode, press 1. To select a flat grill menu item, press the key to select PM. key. 2. If the grill is set to a certain breakfast item in the Manual Mode, press the to select PM.
  • Page 28 See Figures 35 and 36 below, which identify the probe locations. Model C832 To Change Product Cook Times 1. Press the key to put the grill into the Manual Mode.

  • Page 29: Daily Cleaning Procedures

    DAILY CLEANING PROCEDURES 1. Press the key to put the grill into the Grills Using Lower Release Sheets Manual Mode. Note: This manual contains separate 2. Press and hold the key for three procedures for grills that use lower release seconds.
  • Page 30 SHEETS ARE VERY HOT. TO PREVENT BURN INJURIES, USE EXTREME CARE. 2. Press the key until the message “CLEANING” is displayed 8. Wipe the exposed surface of the upper and lower release sheets with a clean, sanitizer-soaked grill cloth. 3. Press the key.
  • Page 31 11. Use the grill cloth dampened with grill 14. Dip the Kay Grill Cleaning Pad Holder into cleaner to clean the exposed surfaces of the grill cleaner. (See Figure 45.) the upper and lower release sheets. (See Figure 43.) Figure 45 Figure 43 IMPORTANT: DO NOT scrub while applying 12.
  • Page 32 16. Apply McD Hi-Temp Grill Cleaner 19. Apply the grill cleaner to the outer edges (HTGC) to the front side of the platens, of the right and left platens. starting from the right platen to the left (See Figure 50.) platen.
  • Page 33 23. Using the Kay Grill Cleaning Pad Holder, 26. Scrub the outer edges of the right and left scrub the front side of the platens from platens. (See Figure 55.) the right platen to the left platen. (See Figure 52.) Figure 55 27.
  • Page 34 30. Rinse all areas of the platen surfaces with 32. Clean the surrounding areas such as the a clean, sanitizer-soaked grill cloth, hood, bull nose, and back splash, with a starting from the right platen to the left clean, sanitizer-soaked grill cloth. platen.
  • Page 35 34. Re-install the upper release sheets. 37. Wash and rinse the grease pans in the Secure the sheets with the locking clips 3-compartment sink. and bars. (See Figure 61.) 38. Re-install the grease pans. (See Figure 64.) Figure 61 Note: Reverse the cooking side of the release sheets on a daily basis (example: black side on odd days;...
  • Page 36 42. Using a clean squeegee, spread the 44. Gently squeegee the air bubbles and flakes on the cooking zone. wrinkles out of each release sheet. Do not (See Figure 66.) crease or fold the release sheets. (See Figure 68.) Figure 68 45.
  • Page 37 Cleaning Procedure - 24 Hour Stores Only DAILY CLEANING PROCEDURES (Grills Using Lower Release Sheets) Grills Not Using Lower Release Sheets 1. Clean the grill using the Daily Cleaning Procedures on pages 28 - 35, IMPORTANT: This manual contains separate steps 1 - 45.
  • Page 38 7. Wipe the exposed surface of the release sheets with a clean, sanitizer-soaked grill 2. Press the key until the message cloth. (See Figure 72.) “CLEANING” is displayed 3. Press the key. When the cook surfaces reach the proper temperature for cleaning, an alarm will sound and the message “READY TO CLEAN”...
  • Page 39 9. Set the release sheets aside on a clean, 12. Remove, empty, and reinstall the grease flat surface until further cleaning is pans. (See Figure 77.) performed. Do not fold, crease, or place them on sharp objects. (See Figure 74.) Figure 77 13.
  • Page 40 15. Apply McD Hi-Temp Grill Cleaner 17. Apply the grill cleaner to the back side of (HTGC) to the front side of the platens, the platens, from the right platen to the starting from the right platen to the left left platen.
  • Page 41 21. Press the red RAISE button to raise the 25. Scrub the outer edges of the right and left right platen. platens. (See Figure 88.) 22. Using the Kay Grill Cleaning Pad Holder, scrub the front side of the platens from the right platen to the left platen.
  • Page 42 30. Press the black STANDBY button to lower 35. Spread a light coating of the grill cleaner the right platen. over the entire lower grill surface, using front to back strokes. Do not scrub while 31. Rinse the inner edges of both platens with applying product.
  • Page 43 37. Pour a small amount of lukewarm water 40. Re-install the release sheets. Secure the on a clean, sanitizer-soaked grill cloth sheets with the locking clips and bars. while holding it over the bottom grill (See Figure 99.) surface. Wipe the lower grill surface until all residue is removed.
  • Page 44 43. Wash and rinse the grease pans in the Cleaning Procedure - 24 Hour Stores Only 3-compartment sink. (Grills Not Using Lower Release Sheets) 44. Re-install the grease pans. (See Figure 102.) 1. Clean the grill using the Daily Cleaning Procedures on pages 28 - 43, steps 1 - 46.
  • Page 45 Note: Reverse the cooking side of the 8. Press the Standby button to close the platen. release sheets on a daily basis (example: black side on odd days; grey or brown side on even days). 9. After the platen has closed, the control will display “GRILL TOO COOL FOR AUTO LEVELING”...

  • Page 46: Troubleshooting Guide

    TROUBLESHOOTING GUIDE WARNING: Inspection, testing, and DANGER: Use extreme care during repair of electrical equipment should be electrical circuit tests. Live circuitry may performed only by qualified service be exposed. personnel. The grill must be pulled away from the wall for thorough cleaning. When returning the The grill should be disconnected grill to its original position, use extreme from all electricity when servicing, except...
  • Page 47 PROBLEM PROBABLE CAUSE REMEDY The exhaust hood alone does The fan interlock switch is Call a service technician. not turn on when the fan faulty. interlock switch is in the ON position. Loose or broken wires. Call a service technician. The grill alone will not turn on The ansul reset tripped.
  • Page 48 PROBLEM PROBABLE CAUSE REMEDY The product is under-cooked or The release sheet is worn. Replace the release sheet. over-cooked. Incorrect cooking time. Reset the processor control for the correct time. Incorrect temperature. Adjust the processor control to the proper setting. The upper platen or lower grill Daily cleaning procedures must surface is not clean and/or has...

  • Page 49: Limited Warranty On Equipment

    LIMITED WARRANTY ON EQUIPMENT TAYLOR COMPANY LIMITED WARRANTY ON INTELLIGAP GRILLS FOR MCDONALD’S Taylor Company is pleased to provide this limited warranty on new Taylor­branded IntelliGap grill equipment available from Taylor (the “Product”) to the original McDonald’s purchaser only. LIMITED WARRANTY Taylor warrants the Product against failure due to defect in materials or workmanship under normal use and service as follows.
  • Page 50 damage due to the impact of spatulas or other small wares used during the cooking process or as a result of the use of cleaners, cleaning materials or cleaning processes not approved for use by Taylor. 5. Replacement of wear items designated as Class “000” parts in the Equipment Manual, as well as any release sheets and clips.

  • Page 51: Limited Warranty On Parts

    Class 512 Parts Twelve (12) months Class 000 Parts No warranty Taylor Part #072454 (Motor-24VDC *C832/C842*) Four (4) years LIMITED WARRANTY CONDITIONS 1. If the date of original installation of the Part cannot be otherwise verified, proof of purchase may be required at time of service.
  • Page 52 LIMITED WARRANTY EXCEPTIONS This limited warranty does not cover: 1. Labor or other costs incurred for diagnosing, repairing, removing, installing, shipping, servicing or handling of defective Parts, replacement Parts, or new Parts. 2. Normal maintenance, cleaning and lubrication as outlined in the Taylor Operator’s Manual, including cleaning of condensers or carbon and grease buildup.
  • Page 53 LIMITATION OF WARRANTY THIS LIMITED WARRANTY IS EXCLUSIVE AND IS IN LIEU OF ALL OTHER WARRANTIES, CONDITIONS AND/OR REMEDIES UNDER THE LAW, INCLUDING ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THE ORIGINAL OWNER'S SOLE REMEDY WITH RESPECT TO ANY PRODUCTS SHALL BE REPAIR OR REPLACEMENT OF DEFECTIVE PARTS UNDER THE TERMS OF THIS LIMITED WARRANTY.

  • Page 54: Ordering/Service Information

    ORDERING/SERVICE INFORMATION Parts Warranty Taylor Distributor: Address: See the Limited Warranty on Parts section Telephone: starting on page 50. Date of Installation: Note: Constant research results in steady improvements; therefore, information in this Data Label manual is subject to change without notice. The data label provides necessary information that the operator should record and refer to Release Sheets...

  • Page 55: Non-Scheduled Maintenance

    4. After the passcode has been entered, NON-SCHEDULED MAINTENANCE press the key until the screen displays “SYSTEM SETUP.” The following screen will display. WARNING: INSPECTION, TESTING, AND REPAIR OF ELECTRICAL EQUIPMENT SHOULD ONLY PERFORMED QUALIFIED SERVICE PERSONNEL. PRESS ENTER FOR SYSTEM SETUP ALL ELECTRICAL CONNECTIONS SHOULD BE DISCONNECTED AND THE...
  • Page 56 Note: The set of numbers that follow the zone name represent the previous 5. Press the key to exit from calibration adjustment. programming or let the display time out after 3-5 seconds. 4. To calibrate the next zone, use the key to move to the next zone.
  • Page 57 Speaker Volume Too Cool Delay 1. From the SYSTEM SET UP menu, press 1. From the SYSTEM SET UP menu, press key until the screen displays “SPEAKER VOLUME” . key until the display shows “TOO COOL DELAY”. SPEAKER VOLUME TOO COOL DELAY 2.
  • Page 58 Auto Prod Melt Time 4. Press the key. This feature allows a one second delay before the platen is completely lowered into the cooking position. This feature is used to melt 5. Press the key to exit the any ice crystals or deformity in the product. programming mode.
  • Page 59 Note: A network commissioning process tool Time called the “wink” function can be initiated over the existing user interface to identify a piece of 1. From the SYSTEM SET UP menu, press equipment. When the “wink” command is received through the network for the grill, an alarm will sound at maximum volume for two key until the screen displays seconds.

  • Page 60: Menu Items

    24 Hour Store MENU ITEMS 1. From the SYSTEM SET UP menu, press To enter the MENU ITEMS menu, perform the key until the screen displays “24 following steps. HOUR STORE”. 1. While in the AM/PM AUTO Mode, press 24 HOUR STORE key.
  • Page 61 To View Settings For a Menu Item Change Product Cook Times (Remove In) 1. Once the Control Menu passcode has been entered, press the key for 1. After selecting the item, press the “MENU ITEMS”. key until the screen displays “REMOVE IN 000”.
  • Page 62 Change Remove Alarm Mode 4. The Stage 1 Time screen will display: 1. After selecting the item, press the 10:1 - CLAM key until the screen displays “REMOVE STAGE 1 TIME: .010 ALARM”. Example of a screen: 10:1 - CLAM 5.
  • Page 63 Changing Product Thickness Recognition For Menu Item (Auto Gap) 10:1 - CLAM BOTTOM TEMP: 375 IMPORTANT! Settings should NOT be changed unless authorized by a Taylor Service Representative. This change should only be performed to adjust deformed product. 4. To change the setting, press the Before attempting to change the product thickness settings, cook the deformed product keys to change the temperature.
  • Page 64 Programming Optional Menu Items If “FLAT was selected, perform the following procedures: 1. Once the Control Menu passcode has a. If “FLAT” was selected, the screen will been entered, press the key for display “FUNCTIONS: 0”. The new flat “MENU ITEMS”. item can have a maximum of three functions: Turn, Sear, and Turn/Sear.
  • Page 65 g. Press the key to accept the temperature using the selection. The screen will display the keys. Repeat this sequence for each first function and “ALARM: AUTO”. digit until the correct temperature is displayed. Use the key to scroll to the desired selection (AUTO or MANU) o.
  • Page 66 For products with “0” gap stages, proceed to step p. d. Press the key. The screen will display “REMOVE IN 000.” For multi-gap products only, follow steps k. through o. e. Press the keys to enter the time in single increments. The time can also be changed in increments of k.
  • Page 67 The temperature can also by changed v. If “AUTO SELECTION: YES” was selected, the AUTO GAP screen will in increments of 10's and 100's by display. This screen shows two sets of moving the cursor, per the following numbers. The first set of numbers is the minimum gap of the item.

  • Page 68: Auto Leveling

    Removing Menu Items AUTO LEVELING 1. Ensure the grill surfaces are clean and the release sheets are installed. Core menu items cannot be removed. Other menu items can be removed by performing the 2. Allow the grill to reach operating following steps.
  • Page 69 073193-M...

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