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McDonald's C835 Manual

Clamshell grill
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Clamshell Grill
Model C835
Place this chapter in the Grill section
of the Equipment Manual.
Manufactured exclusively for
McDonald's® by
Taylor Company
750 N. Blackhawk Blvd.
Rockton, IL 61072
Phone: (815) 624-8333
Toll Free Number
Outside Illinois:
1 (800) 228-8309
Inside Illinois:
1 (800) 851-5639
Fax: (815) 624-8000

Table of Contents

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Warranty
Warranty information is contained in this Equipment Manual. Refer to the warranty information listed in the Limited
Warranty on Equipment and Limited Warranty on Parts sections and to the warranty classifications listed in the Parts
Identification/Function section when service is performed on your machine.
It is recommended that the operator take the necessary time to carefully read through the complete warranty information.
Thoroughly understand your warranty protection before you begin operation.
For any questions pertaining to the Taylor Warranty, please contact Taylor Company, Rockton, Illinois 61072.
This manual is for the exclusive use of licensees and employees of McDonald's Corporation.
E2010 McDonald's Corporation
All Rights Reserved
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January, 2010 (Original Publication)
(Updated May, 2016)
EM SD11
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Printed in
The United States of America

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  • Page 1: Table Of Contents

    Thoroughly understand your warranty protection before you begin operation. For any questions pertaining to the Taylor Warranty, please contact Taylor Company, Rockton, Illinois 61072. This manual is for the exclusive use of licensees and employees of McDonald's Corporation. E2010 McDonald's Corporation...

  • Page 3: Introduction

    INTRODUCTION This appliance is to be used only by The Model C835 has two independent upper trained personnel. It is not intended for use by platens. This grill provides automatic leveling children or people with reduced physical, of the platens.
  • Page 4 Stationary appliances which are not equipped with a power cord and a plug or other device to disconnect the appliance from the power source must This appliance must be isolated from have an all-pole disconnecting device all combustible construction and with a contact gap of at least 3 mm materials including, but not limited to;...
  • Page 5 NOISE LEVEL: Airborne noise emission does not exceed 70 dB(A) when measured at a distance of 1.0 meter from the surface of the The grill must be placed on a level machine and at a height of 1.6 meters from surface.

  • Page 6: Parts Identifications/Functions

    PARTS IDENTIFICATION/FUNCTIONS C835 Exploded View (See Figure 1) ITEM PART NO. DESCRIPTION QTY. FUNCTION WARR. CLASS X72962 Panel A.-Side Upper Provides access to internal compon- Left ents for service and cleaning. 024298 Screw-10-32 x 3/8 Secures the panel to the frame.
  • Page 7 C835 Exploded View Figure 1 110203...
  • Page 8 C835 Front View ITEM PART NO. DESCRIPTION QTY. FUNCTION WARR. CLASS 076989-WP Switch-Rocker-DPST Activates power to the grill and the 10A (Fan Interlock) exhaust fans. 076011 Button-Operator-Red Cancels the Standby mode, raises (Raise) the upper platen, and deactivates the Cook cycle.
  • Page 9 C835 Right Side View ITEM PART NO. DESCRIPTION QTY. FUNCTION WARR. CLASS 072472 Handle-Platen The handle sits solidly on the lower cook surface when the platen is lowered. Figure 3...
  • Page 10 C835 Left Side View ITEM PART NO. DESCRIPTION QTY. FUNCTION WARR. CLASS 073129 Manifold A. Regulates air pressure for platen operation. Figure 4...
  • Page 11 C835 Accessories ITEM PART NO. DESCRIPTION QTY. FUNCTION WARR. CLASS 076155 Rod-Release Material Holds the release sheet. 072673 Clip-Release Material Secures the non-hemmed end of w/Tab the release material to the release material bar. 076390 Hose A.-Flexible Gas Supplies the gas to the unit.

  • Page 12: Important To The Operator

    IMPORTANT TO THE OPERATOR Important to the Operator Exploded View (See Figure 6) ITEM DESCRIPTION FUNCTION Fan Interlock Switch This switch activates power to the grill and the exhaust fans. ON/OFF Key This key is used to turn the controller on and off to start a preheating mode and to auto-gap the platen.
  • Page 13 Important to the Operator Figure 6 Symbol Definitions To better communicate in the International arena, the words on many of our operator = PROGRAM keys have been replaced by symbols to indicate their functions. Your Taylor equipment is designed with these International symbols. = TEMPERATURE The following chart identifies the symbol definitions.

  • Page 14: Equipment Set Up Procedures

    EQUIPMENT SET-UP PROCEDURES Installing Upper Platen Release Sheets 1. Slide the release material retention bar through the loop in the release sheet. (See Figure 7.) Figure 9 4. Carefully wrap the release sheet side flaps over the cover rails and secure the sheet with locking clips.
  • Page 15 Installing Lower Release Sheets 4. The screen will then display, “CLEAN (Grills Using Lower Release Sheets) GRILL SURFACES,” followed by “CLOSE PLATEN FOR AUTO LEVELING.” Note: The following steps pertain to grill 5. Using a sundae spoon, distribute two level markets using lower release sheets, only.
  • Page 16 8. With the longest side of the lower release 11. Press the Standby button to close the sheet facing the back of the grill, hold the platen. (See Figure 18.) release sheet about one inch from the end of each side. Align the back edge of the release sheet with the back splash and the side edge of the grill.
  • Page 17 Start-Up of the Grill 3. The control will first display, “CLEAN GRILL SURFACES” and then display, IMPORTANT: The lower grill plate and the “CLOSE PLATEN FOR AUTO upper platen MUST BE CLEAN before starting LEVELING.” these procedures. 4. Press the Standby button to close the Note: Grills that use lower release sheets platen.

  • Page 18: Menu Screens

    Manager Menu - Passcode Access MENU SCREENS The Manager Menu gives access to all MENU Limited access to menu screens is available items and limited SYSTEM SETUP access. To through the Operator Menu or the Manager Menu. In order to enter the Operator Menu or the Manager Menu, individual passcodes must access the Manager Menu, press the be entered.
  • Page 19 Product Selection Patty Placement Placement procedures of meat products must be followed on the grill. Meat must be placed key allows the operator to cook in on the lower grill plate, two patties at a time, either the AUTO mode or in the MANUAL from front to back, per the patty placement mode.
  • Page 20 Model C835 IntelliGapt Grill 10:1, 4:1, Sausage, Circular Bacon, and Patty Placement Guide Note: Patty placement procedures for International Markets may differ. Follow the recommendations of your local McDonald's authorities. 121221...
  • Page 21 Standby Procedures Cleaning After Each Run of Product (Grills Using Lower Release Sheets) Whenever the grill is idle and product is not being cooked, the upper platen must be placed in the STANDBY position. Note: This manual contains separate procedures for grills that use lower release 1.
  • Page 22 4. Carefully squeegee the air bubbles from 2. Use the wiper squeegee to clean the center to side, making sure the release release sheet on the upper platen. Use a sheet does not become folded or creased. diagonal motion to clean the sheet. Hold the handle at a slight upward angle, with 5.
  • Page 23 To Cook in the Flat Grill Mode To Transition From Breakfast to Lunch 1. If the grill is in the AM AUTO Mode, press 1. To select a flat grill menu item, press the key to select PM. key. 2. If the grill is set to a certain breakfast item in the Manual Mode, press the to select PM.
  • Page 24 3. The next display will show the set point Thermocouple probes are located from front to temperatures, per the following example. rear on the lower grill plates and upper platens. Measurements should be taken from front to back and left to right on all model grills. Set/Deg F See Figure 30 below, which identifies the probe locations.

  • Page 25: Daily Cleaning Procedures

    6. Once calibration is complete, press the 2. Press the key until the message key to save all changes. “CLEANING” is displayed 3. Press the key. DAILY CLEANING PROCEDURES When the cook surfaces reach the proper temperature for cleaning, an alarm will Grills Using Lower Release Sheets sound and the message “READY TO CLEAN”...
  • Page 26 8. Wipe the exposed surface of the upper 11. Use the grill cloth dampened with grill and lower release sheets with a clean, cleaner to clean the exposed surfaces of sanitizer-soaked grill cloth. the upper and lower release sheets. (See Figure 34.) (See Figure 37.) Figure 34 9.
  • Page 27 14. Dip the Kay Grill Cleaning Pad Holder into 16. Apply McD Hi-Temp Grill Cleaner the grill cleaner. (See Figure 39.) (HTGC) to the front side of the platens, starting from the right platen to the left platen. (See Figure 41.) Figure 41 17.
  • Page 28 19. Apply the grill cleaner to the outer edges 23. Using the Kay Grill Cleaning Pad Holder, of the right and left platens. scrub the front side of the platens from (See Figure 44.) the right platen to the left platen. (See Figure 46.) Figure 44 Figure 46...
  • Page 29 25. Scrub the back side of the platens from 29. Press the red RAISE button to raise the the right platen to the left platen. right platen. (See Figure 48.) 30. Rinse all areas of the platen surfaces with a clean, sanitizer-soaked grill cloth, starting from the right platen to the left platen.
  • Page 30 32. Clean the surrounding areas such as the 34. Re-install the upper release sheets. hood, bull nose, and back splash, with a Secure the sheets with the locking clips clean, sanitizer-soaked grill cloth. and bars. (See Figure 55.) (See Figure 53.) Figure 55 Note: Reverse the cooking side of the release sheets on a daily basis (example:...
  • Page 31 37. Wash and rinse the grease pans in the 42. Using a clean squeegee, spread the 3-compartment sink. flakes on the cooking zone. (See Figure 60.) 38. Re-install the grease pans. (See Figure 58.) Figure 60 Figure 58 43. With the longest side of the lower release sheet facing the back of the grill, hold the 39.
  • Page 32 44. Gently squeegee the air bubbles and Cleaning Procedure - 24 Hour Stores Only wrinkles out of each release sheet. Do not (Grills Using Lower Release Sheets) crease or fold the release sheets. (See Figure 62.) 1. Clean the grill using the Daily Cleaning Procedures on pages 23 - 30, steps 1 - 45.
  • Page 33 DAILY CLEANING PROCEDURES 2. Press the key until the message “CLEANING” is displayed Grills Not Using Lower Release Sheets 3. Press the key. IMPORTANT: This manual contains separate When the cook surfaces reach the proper procedures for grills that use lower release temperature for cleaning, an alarm will sheets and for grills that do not use lower sound and the message “READY TO...
  • Page 34 8. Remove the release sheet locking clips, 11. Use the grill squeegee to push residual the bars, and the upper and lower release grease into the grease pans. sheets. Wash and rinse the clips and bars (See Figure 70.) in the 3-compartment sink. If necessary, soak them in a hot solution of SolidSense APSC to remove carbon accumulation.
  • Page 35 14. Dip the Kay Grill Cleaning Pad Holder into 16. Apply the grill cleaner to the platen the grill cleaner. (See Figure 73.) surfaces, starting from the right platen to the left platen. (See Figure 75.) Figure 75 17. Apply the grill cleaner to the back side of Figure 73 the platens, from the right platen to the left platen.
  • Page 36 19. Press the black STANDBY button to lower 24. Scrub the back side of the platens from the right platen. the right platen to the left platen. (See Figure 81.) 20. Apply grill cleaner to the inner edges of the right and left platens. (See Figure 78.) Figure 81 Figure 78 25.
  • Page 37 28. Press the red RAISE button to raise the 33. Wipe the back of the upper grill platen right platen. with a clean, sanitizer-soaked grill cloth. (See Figure 86.) 29. Rinse the front, side, and back of the platen surfaces with a clean, sanitizer-soaked grill cloth, starting from the right to the left platen.
  • Page 38 35. Spread a light coating of the grill cleaner 37. Pour a small amount of lukewarm water over the entire lower grill surface, using on a clean, sanitizer-soaked grill cloth front to back strokes. Do not scrub while while holding it over the bottom grill applying product.
  • Page 39 40. Re-install the release sheets. Secure the 43. Wash and rinse the grease pans in the sheets with the locking clips and bars. 3-compartment sink. (See Figure 93.) 44. Re-install the grease pans. (See Figure 96.) Figure 93 Note: Reverse the cooking side of the release sheets on a daily basis (example: Figure 96 black side on odd days;...
  • Page 40 Cleaning Procedure - 24 Hour Stores Only Note: Reverse the cooking side of the (Grills Not Using Lower Release Sheets) release sheets on a daily basis (example: black side on odd days; grey or brown 1. Clean the grill using the Daily Cleaning side on even days).

  • Page 41: Troubleshooting Guide

    TROUBLESHOOTING GUIDE WARNING: Inspection, testing and DANGER: Use extreme care during repair of electrical equipment should be electrical circuit tests. Live circuitry may performed only by qualified service be exposed. personnel. The grill must be pulled away from the wall for thorough cleaning. When returning the The grill should be disconnected grill to its original position, use extreme from all electricity when servicing, except...
  • Page 42 PROBLEM PROBABLE CAUSE REMEDY The exhaust hood alone does The fan interlock switch is Call a service technician. not turn on when the fan faulty. interlock switch is in the ON position. Loose or broken wires. Call a service technician. The grill alone will not turn on The fuse in the control box is Call a service technician.
  • Page 43 PROBLEM PROBABLE CAUSE REMEDY The product is under-cooked or The release material sheet is Replace the release material overcooked. worn. sheet. Incorrect cooking time. Reset the processor control for the correct time. Incorrect temperature. Adjust the processor control to the proper setting. The preset gap height is Call a service technician.
  • Page 44 GAS ZONES ONLY PROBLEM PROBABLE CAUSE CORRECTIVE ACTION The display reads “BLOWER The blower is faulty. Call a service technician. FAILURE”. The pressure switch is faulty. Call a service technician. The burner will not light. The The quick disconnect gas hose Re-engage the quick display reads “IGNITION is not fully engaged.

  • Page 45: Limited Warranty On Equipment

    LIMITED WARRANTY ON EQUIPMENT TAYLOR COMPANY LIMITED WARRANTY ON INTELLIGAP GRILLS FOR MCDONALD’S Taylor Company is pleased to provide this limited warranty on new Taylor-branded IntelliGap grill equipment available from Taylor (the “Product”) to the original McDonald’s purchaser only. LIMITED WARRANTY Taylor warrants the Product against failure due to defect in materials or workmanship under normal use and service as follows.
  • Page 46 damage due to the impact of spatulas or other small wares used during the cooking process or as a result of the use of cleaners, cleaning materials or cleaning processes not approved for use by Taylor. 5. Replacement of wear items designated as Class “000” parts in the Equipment Manual, as well as any release sheets and clips.

  • Page 47: Limited Warranty On Parts

    LIMITED WARRANTY ON PARTS TAYLOR COMPANY LIMITED WARRANTY ON TAYLOR GENUINE PARTS Taylor Company is pleased to provide this limited warranty on new Taylor genuine replacement components and parts available from Taylor to the market generally (the “Parts”) to the original purchaser only.
  • Page 48 LIMITED WARRANTY EXCEPTIONS This limited warranty does not cover: 1. Labor or other costs incurred for diagnosing, repairing, removing, installing, shipping, servicing or handling of defective Parts, replacement Parts, or new Parts. 2. Normal maintenance, cleaning and lubrication as outlined in the Taylor Operator’s Manual, including cleaning of condensers or carbon and grease buildup.
  • Page 49 LIMITATION OF WARRANTY THIS LIMITED WARRANTY IS EXCLUSIVE AND IS IN LIEU OF ALL OTHER WARRANTIES, CONDITIONS AND/OR REMEDIES UNDER THE LAW, INCLUDING ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THE ORIGINAL OWNER'S SOLE REMEDY WITH RESPECT TO ANY PRODUCTS SHALL BE REPAIR OR REPLACEMENT OF DEFECTIVE PARTS UNDER THE TERMS OF THIS LIMITED WARRANTY.

  • Page 50: Ordering/Service Information

    ORDERING/SERVICE INFORMATION Parts Warranty Taylor Distributor: Address: See the Limited Warranty on Parts section Telephone: starting on page 45. Date of Installation: Note: Constant research results in steady improvements; therefore, information in this Data Label manual is subject to change without notice. The data label provides necessary information that the operator should record and refer to Release Material...

  • Page 51: Non-Scheduled Maintenance

    4. After the passcode has been entered, NON-SCHEDULED MAINTENANCE press the key until the screen displays “SYSTEM SETUP.” The following screen will display. WARNING: INSPECTION, TESTING, AND REPAIR OF ELECTRICAL EQUIPMENT SHOULD ONLY PERFORMED QUALIFIED SERVICE PERSONNEL. PRESS ENTER FOR SYSTEM SETUP ALL ELECTRICAL CONNECTIONS SHOULD BE DISCONNECTED AND THE...
  • Page 52 Note: The set of numbers that follow the zone name represent the previous 5. Press the key to exit from calibration adjustment. programming or let the display time out after 3-5 seconds. 4. To calibrate the next zone, use the key to move to the next zone.
  • Page 53 Speaker Volume Too Cool Delay 1. From the SYSTEM SET UP menu, press 1. From the SYSTEM SET UP menu, press key until the screen displays “SPEAKER VOLUME” . key until the display shows “TOO COOL DELAY”. SPEAKER VOLUME TOO COOL DELAY 2.
  • Page 54 Auto Prod Melt Time 3. Press the key. This feature allows a one second delay before the platen is completely lowered into the 4. Press the key. cooking position. This feature is used to melt any ice crystals or deformity in the product. 5.
  • Page 55 Note: A network commissioning process tool Time called the “wink” function can be initiated over the existing user interface to identify a piece of 1. From the SYSTEM SET UP menu, press equipment. When the “wink” command is received through the network for the grill, an alarm will sound at maximum volume for two key until the screen displays seconds.

  • Page 56: Menu Items

    24 Hour Store MENU ITEMS 1. From the SYSTEM SET UP menu, press To enter the MENU ITEMS menu, perform the key until the screen displays “24 following steps. HOUR STORE”. 1. While in the AM/PM AUTO Mode, press 24 HOUR STORE key.
  • Page 57 To View Settings For a Menu Item Change Product Cook Times (Remove In) 1. Once the Control Menu passcode has been entered, press the key for 1. After selecting the item, press the “MENU ITEMS”. key until the screen displays “REMOVE IN 000”.
  • Page 58 Change Remove Alarm Mode 4. The Stage 1 Time screen will display: 1. After selecting the item, press the 10:1 - CLAM key until the screen displays “REMOVE STAGE 1 TIME: .005 ALARM”. Example of a screen: 10:1 - CLAM 5.
  • Page 59 Changing Product Thickness Recognition For Menu Item (Auto Gap) 10:1 - CLAM BOTTOM TEMP: 356 IMPORTANT! Settings should NOT be changed unless authorized by a Taylor Service Representative. This change should only be performed to adjust deformed product. 4. To change the setting, press the Before attempting to change the product thickness settings, cook the deformed product keys to change the temperature.
  • Page 60 Programming Optional Menu Items If “FLAT was selected, perform the following procedures: 1. Once the Control Menu passcode has a. If “FLAT” was selected, the screen will been entered, press the key for display “FUNCTIONS: 0”. The new flat “MENU ITEMS”. item can have a maximum of three functions: Turn, Sear, and Turn/Sear.
  • Page 61 g. Press the key to accept the temperature using the selection. The screen will display the keys. Repeat this sequence for each first function and “ALARM: AUTO”. digit until the correct temperature is displayed. Use the key to scroll to the desired selection (AUTO or MANU) o.
  • Page 62 For multi-gap products only, follow steps k. through o. d. Press the key. The screen will display “REMOVE IN 000.” k. After pressing the key, the e. Press the keys to enter screen will display “STAGE1 TIME: the time in single increments. The time 000.”...
  • Page 63 The temperature can also by changed v. If “AUTO SELECTION: YES” was selected, the AUTO GAP screen will in increments of 10's and 100's by display. This screen shows two sets of moving the cursor, per the following numbers. The first set of numbers is the minimum gap of the item.

  • Page 64: Auto Leveling

    Removing Menu Items AUTO LEVELING 1. Ensure the grill surfaces are clean and the release sheets are installed. Core menu items cannot be removed. Other menu items can be removed by performing the 2. Allow the grill to reach operating following steps.
  • Page 68 073292-M...

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