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2
2-1 Unpacking and Inspection
2-2 In the Event of Shipping Damages
According to the contract terms and conditions of the Carrier,
the responsibility of the Shipper ends at the time and place of shipment.
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Shipping Information
You should inspect your AEC GP1200 Series granulator for
possible shipping damage. If the container and packing
materials are in re-usable condition, save them for
reshipment if necessary.
Thoroughly check the equipment for any damage that might
have occurred in transit. In case of breakage, damage,
shortage, or incorrect shipment refer to the following
sections.
Important!
Notify the transportation company's local agent if you
discover damage.
Hold the damaged goods and packing material for the
examining agent's inspection. Do not return any goods
to AEC before the transportation company inspection
and authorization.
File a claim against the transportation company.
Substantiate the claim by referring to the agent's report.
A certified copy of our invoice is available upon
request. If the shipment was prepaid, call us for a
receipted transportation bill.
Advise AEC regarding your wish for assistance and to
obtain an RMA (return material authorization) number.
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