READ ALL INSTRUCTIONS BEFORE USE WARNING STATEMENTS CAUTION STATEMENTS BEFORE USING Parts and Specifications Charging 11 OPERATION Control Panel Cleaning 12 SMART FUNCTIONS Using LG ThinQ Application 15 MAINTENANCE Regular Cleaning 18 TROUBLESHOOTING Before Calling for Service 21 LIMITED WARRANTY...
If the appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, return it to an LG Electronics service center. • Do not pull or carry by the cord, use the cord as a handle, close a door on the cord, or pull the cord around sharp edges or corners.
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Service personnel - Do not contact the following parts while the appliance is energized: pump, valve, motor, control board. Battery • Never use the battery, adapter, and the home station from other appliances with this appliance. Use only the battery and the home station provided by LG Electronics.
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• Never attempt to operate this appliance if it is damaged, malfunctioning, partially disassembled, or has missing or broken parts, including a damaged cord or plug. Take it to an authorized LG Electronics service centre or dealer for assistance.
Page 6 Monday, November 6, 2023 11:47 AM IMPORTANT SAFETY INSTRUCTIONS • If the product makes a strange noise or emits an odour or smoke, discontinue use and contact an LG Electronics customer information centre. • Only qualified technicians or service personnel from LG Electronics may disassemble, repair or modify the appliance.
en-us_main.book.book Page 7 Monday, November 6, 2023 11:47 AM BEFORE USING BEFORE USING Parts and Specifications Brush Brush Cover Release Buttons Front View Rear View LIDAR Sensor Dust Bin Release Button Control Panel Main Power Switch Infrared sensor for charging Dust Bin Side View Bumper...
Remove the protective film attached to the Robot Cleaner charging station and the Robot Cleaner. • Model: R51WT • If the protective film is not removed, it may • Maximum Physical Dimensions: 342 mm be difficult for the Robot Cleaner to find the (Width) ×...
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en-us_main.book.book Page 9 Monday, November 6, 2023 11:47 AM BEFORE USING Place the home station on a flat and firm indoor floor and fix it to a suitable wall in your selected location. • Remove all obstacles from around the home station.
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en-us_main.book.book Page 10 Monday, November 6, 2023 11:47 AM 10 BEFORE USING NOTE • When the main power switch is turned off, the battery % display in the ThinQ app does not change when charging. Turn on the main power switch on the back of the robot vacuum cleaner.
- The R5 robot cleaner's LED turns off and enters saving mode. Button • Press and hold button for 3 seconds to connect the robot cleaner to the LG ThinQ app. Status Display Robot Status Display • Battery level 20% : White •...
Smart Turbo settings can be turned on and off in edit the area and set the area to be cleaned. the LG ThinQ app. If the suction level is Turbo, • Set the cleaning prohibited area to prevent the detecting the carpet does not increase the robot vacuum from falling or being constrained suction power.
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Turn off the Mobile data or Cellular Data on your smartphone. • If the connection with the LG ThinQ is lost while using the product, press and hold the power button for 3 seconds to turn the product off and then on again.
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LG Electronics will also provide open source code • Consult the dealer or an experienced radio/TV to you on CD-ROM for a charge covering the cost technician for help.
en-us_main.book.book Page 15 Monday, November 6, 2023 11:47 AM MAINTENANCE MAINTENANCE Regular Cleaning Wash the dust bin and filter under running water. WARNING • Do not use hot water or detergent. Doing so may damage the parts. • Unplug the appliance before cleaning to avoid the risk of electric shock.
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en-us_main.book.book Page 16 Monday, November 6, 2023 11:47 AM 16 MAINTENANCE Clean the brush with a cleaning tool. The blade on the cleaning tool can cut off the hair entangled on the brush. NOTE • Replace the side brush every 3-6 months to ensure cleaning results.
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en-us_main.book.book Page 17 Monday, November 6, 2023 11:47 AM MAINTENANCE Cleaning the Charging Dock Clean the charging terminals regularly, and wipe dust off them with a soft, dry cloth or brush. Charging Terminals Cleaning the Sensors Clean the charging terminals and sensors regularly, and wipe dust off them with a soft, dry cloth or brush.
Main power switch of the robot cleaner is turned off. • When the robot vacuum main power switch is turned off, the battery % display in the LG ThinQ app does not change when charging. Turn on the main power switch on the back of the robot vacuum cleaner.
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Your home appliance Battery is fully discharged. and smartphone are • Charge the battery, then connect your appliance to the LG ThinQ app. not connected to the Wi-Fi network. The password for the Wi-Fi that you are trying to connect to is incorrect.
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en-us_main.book.book Page 20 Monday, November 6, 2023 11:47 AM 20 TROUBLESHOOTING Problem Possible Cause & Solution Your home appliance The wireless network name (SSID) is set incorrectly. and smartphone are • The wireless network name (SSID) should be a combination of English letters and not connected to the numbers.
Should your LG Robot Cleaner (“Product”) fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG will, at its option, repair or replace the Product. This limited warranty is valid only to the original retail purchaser of the Product (“You”) and applies only when purchased lawfully and used within the United States including U.S.
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Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LG at LG Electronics USA, Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632.
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Page 23 Monday, November 6, 2023 11:47 AM LIMITED WARRANTY the claim; and describe the nature of the claim and the relief being sought. If you and LG are unable to resolve the dispute within 30 days, either party may proceed to file a claim for arbitration.
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en-us_main.book.book Page 24 Monday, November 6, 2023 11:47 AM 24 LIMITED WARRANTY You may only opt out of the dispute resolution procedure in the manner described above (that is, by e-mail or telephone); no other form of notice will be effective to opt out of this dispute resolution procedure. Opting out of this dispute resolution procedure will not affect the coverage of the Limited Warranty in any way, and you will continue to enjoy the full benefits of the Limited Warranty.
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en-us_main.book.book Page 25 Monday, November 6, 2023 11:47 AM Memo...
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en-us_main.book.book Page 26 Monday, November 6, 2023 11:47 AM 26 Memo...
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en-us_main.book.book Page 27 Monday, November 6, 2023 11:47 AM Memo...
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Page 25 Monday, November 6, 2023 11:47 AM LG Customer Information Center For inquiries or comments, visit www.lg.com or call: 1-800-243-0000 U.S.A. Register your product Online! www.lg.com...