Prestel 4K-LTC212HU3 User Manual
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Prestel 4K-LTC212HU3 User Manual

Ptz tracking camera for video conferencing, two lenses
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Prestel 4K-LTC212HU3
PTZ tracking camera for video
conferencing, two lenses
USER MANUAL

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Summary of Contents for Prestel 4K-LTC212HU3

  • Page 1 Prestel 4K-LTC212HU3 PTZ tracking camera for video conferencing, two lenses USER MANUAL...
  • Page 2 4K PTZ Camera  User Manual Preface This manual is to ensure that the user can use the product properly and avoid danger while operating. Before using this product, please read the user manual carefully and keep it properly for future reference. Overview This manual is about 4K PTZ camera operation.
  • Page 3 4K PTZ Camera  User Manual Attention This manual introduces functions, installations and operations for this product in details. Please read this manual carefully before installation and use. Precautions This product can only be used in the specified conditions in order to avoid any damage to the camera: 1) Do not expose the product to rain or moisture.
  • Page 4 4K PTZ Camera  User Manual 4) Do not power on before completely installation. Improper operations may damage the product structure and result in mechanical failure. Please note the following tips. Do not move the camera by grabbing the head. Move the camera by holding the bottom with one or both hands.one or bo one or both hands.

  • Page 5: Table Of Contents

    4K PTZ Camera  User Manual Content Quick Start ......................... 1 1.1 Interface ........................ 1 1.2 Power-on Self-Test ....................1 1.2.1 Power on ....................... 1 1.2.2 Self-Test ......................1 1.3 Video Output ......................2 1.3.1 Network Output ..................... 2 1.3.2 HDMI Output ....................2 1.3.3 USB3.0 Output ....................
  • Page 6 4K PTZ Camera  User Manual 3.3.1 Main Menu ....................21 3.3.2 Trace Setting ....................22 3.3.3 System Setting ..................... 22 3.3.4 Camera Parameter Setting ................23 3.3.5 P/T/Z ......................27 3.3.6 Video Format ....................28 3.3.7 Version ......................28 3.3.8 Restore Default ....................

  • Page 7: Quick Start

    4K PTZ Camera  User Manual Quick Start 1.1 Interface Figure1-1 Interface Interface 1. Close-up Lens 6. Fixation Hole 11. RS232 Input 7. Audio in 12. DC12V Power Socket 2. Base 3. Panoramic Lens 8. USB3.0 13. Power Switch 9. HDMI Jack 4.

  • Page 8: Video Output

    4K PTZ Camera  User Manual  Default address of the remote control is 1#. When menu restore default setting, the address of IP remote control will restore 1#.  If preset 0 is set, the camera will return to the preset 0 position after self-test 1.3 Video Output This series camera can output video through network, HDMI, and USB3.0.

  • Page 9: Bracket

    4K PTZ Camera  User Manual 1.4 Bracket  Bracket can only be wall mounted or upside down mounted on template and concrete wall, but can not be installed on plasterboard. 1.4.1 Steps of Wall Mount...
  • Page 10 4K PTZ Camera  User Manual Figure1-2 Steps of Wall Mount...

  • Page 11: Steps Of Ceiling Mount

    4K PTZ Camera  User Manual 1.4.2 Steps of Ceiling Mount Figure1-3 Steps of Ceiling Mount...

  • Page 12: Product Overview

    4K PTZ Camera  User Manual Product Overview 2.1 Product Overview 2.1.1 Product Dimension Figure2-1 Product Dimension 2.1.2 Accessory When you unpack your package, check that all the supplied accessories are included: Table2-1 Supplied Accessory Power adapter USB3.0 Cable Supplied User manual RS232 cable Plastic pad...

  • Page 13: Product Feature

    4K PTZ Camera  User Manual Wireless remote control IR Remote Control Optional Brackets for wall mounting Brackets for ceiling mount 2.2 Product Feature This is a brand new UHD 4K camera. It has perfect functions, superior performance and rich video output interfaces; Featuring with advanced ISP processing algorithms, offering vivid and high resolution video with a strong sense of depth and fantastic color rendition.

  • Page 14: Technical Specification

    4K PTZ Camera  User Manual  Quiet Pan / Tilt Movement: With high accuracy step driving motor, camera can pan / tilt extremely quiet and smooth. Low-power sleep function: Support low-power sleep/wake-up, and the power  consumption during sleep is less than 400mW. ...
  • Page 15 4K PTZ Camera  User Manual MJPG/H264: 3840*2160/1920×1080/1600×896/1280×720/1024×576/960 ×540/800×600/800×448/720×576/720×480/640×360/640 ×480/480×270/352×288/320×240@30/25/20/15/10/5fps; Secondary stream：YUY2/NV12: 1280 × 720/1024 × 576/800 × 600/800 × 448/640 × 360/640 × 480/480×270/320×180@30/25/20/15/10/5fps; MJPG/H264: 1920×1080/1600×896/1280×720/1024×576/960×540/800× 600/800×448/720×576/720×480/640×360/640×480/480× 270/352×288/320×240@30/25/20/15/10/5fps; Close-up Parameters Horizontal：7.6°（N）～80.5°（W） Viewing Angle F1.8 ～ F3.6 Iris Value Digital Zoom Minimum 0.5Lux(F1.8, AGC ON) Illumination...
  • Page 16 4K PTZ Camera  User Manual Adjustment Gamma curve >50dB Panoramic lens Fixed 110.2°\101.8°\69.5°（D\H\V） Viewing Angle Aperture F2.0±5% Focal Length F=1.89mm Table2-2 Interface Parameter Interface Parameter HDMI, LAN(Support POE), USB3.0, LINE-IN, RS232-IN, DC12V Video Interfaces Power Supply, Power Switch Video Output HDMI, LAN, USB3.0 Video LAN：H.264, H.265...
  • Page 17 4K PTZ Camera  User Manual UVC （ Video Communication Protocol ） , UAC （ Audio Communication Communication Protocol） Protocol Power Supply HEC3800 Outlet (DC12V) Power Adapter AC110V~AC220V to DC12V/2.5A Input Voltage DC12V±10% Input <1A Consumption <12W Table2-3 PTZ Parameter PTZ Parameter -110°～+110°...

  • Page 18: Interface Introduction

    4K PTZ Camera  User Manual Environment Indoors Table2-5 Accessory Parameter Accessory Supplied Power Supply, RS232 Control Cable, USB3.0 Cable, IR Remote Accessory Control, User Manual Optional Ceiling / Wall Mount (Extra Cost) Accessory Table2-6 AI Function AI Function Built-in high speed processor and face detection algorithm, Auto Framing automatically detect participants and provide ideal framing.

  • Page 19: Rs-232

    4K PTZ Camera  User Manual Figure2-2 Interface Diagram 2.4.2 RS-232 1）RS-232 Diagram Connecting method to PC or controller Device WindowsDB-9 1.DTR 1.DCD 2.DSR 2.RXD 3.TXD 3.TXD 4.GND 4.DTR 5.RXD 5.GND 6.GND 6.DSR 7.IR OUT 7.RTS 8.NC 8.CTS 9.RI...
  • Page 20 4K PTZ Camera  User Manual Figure2-3 RS-232 Diagram 2）RS-232 Mini-DIN 8-pin Terminal Port Definition Table2-7 RS-232 Mini-DIN 8- pinTerminal Port Definition Terminal Definition Port Data Terminal Ready Data Set Ready Transmit Data System Ground Receive Data System Ground IR OUT IR Commander Signal IR No Connection 3）RS232(DB9) Terminal Port Definition...

  • Page 21: How To Use

    4K PTZ Camera  User Manual Request to Send Clear to Send Ring Indicator 4）VISCA Networking Method Device Cascading Connection Method Device 1 Device 2 1.DTR 1.DTR 2.DSR 2.DSR 3.TXD 3.TXD 4.GND 4.GND 5.RXD 5.RXD 6.GND 6.GND 7.IR OUT 7.OPEN 8.

  • Page 22: Video Output

    4K PTZ Camera  User Manual 3.1.2 Video Output 1）Network output: connect this product and your computer through network cable, then open the browser, enter the camera IP address (factory default 192.168.5.163) in the address bar, then to the login page and input a user name and password (factory default are “admin”) ,Finally enter the preview page, and the image comes out.

  • Page 23: Ir Remote Control

    4K PTZ Camera  User Manual 3）Enter Sleep Mode and Wake Up If there is no operation in the working state, it will immediately enter the sleep mode, and press any key to wake up. 3.2.1 IR Remote Control 1. Standby Key After 3S long press, the camera will step into standby mode.

  • Page 24: Remote Control Usage

    4K PTZ Camera  User Manual “HOME” Key: Return to the middle position or enter into the next level menu 9. BLC Control Key Back Light ON / OFF: Turn on or off the back light 10. Menu Setting Open or close the OSD menu Enter / exit the OSD menu or return to the previous menu.
  • Page 25 4K PTZ Camera  User Manual Key Instruction: 1. In this instruction, “press the key” means a click rather than a long-press, and a special note will be given if a long-press for more than one second is required. 2. When a key-combination is required, do it in sequence. For example,“ 【 *】+ 【#】+【F1】”means press“【*】”first and then press“【#】”...
  • Page 26 4K PTZ Camera  User Manual 3. Preset clearing : to clear a preset position, the user can press the “【CLEAR PRESET】” key first and then press the number key 0-9 to clear the relative preset; Note : press the“【#】” key three times continually to cancel all the presets.

  • Page 27: Menu Setting

    4K PTZ Camera  User Manual 3.3 Menu Setting 3.3.1 Main Menu In normal working mode, press 【MENU】key to display the menu, using scroll arrow to point at or highlight the selected items. MENU ＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝ Language English Trace Setting （Setup） （Camera）...

  • Page 28: Trace Setting

    4K PTZ Camera  User Manual 3.3.2 Trace Setting Trace Setting ＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝ Auto Framing ON/OFF Voice Location ON/OFF Track Mode Pan Movies Detecting Speaking Time Close-up hold time Cut Panorama Time Voice Active Time Middle Track Mode Movies Mode Pan Mode [↑↓]Select[←...

  • Page 29: Camera Parameter Setting

    4K PTZ Camera  User Manual SETUP ＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝ Protocol Auto Visca Address Visca Address Fix PELCO-P Address PELCO-D Address Baudrate 9600 USB tranmissiong mode Auto Flip [↑↓]Select[← →]Change Value [Menu]Back PROTOCOL: VISCA/Pelco-/Pelco- Address：VISCA=1~7 Pelco-P = 1~255 D/Auto Pelco-D =1~255 : 2400/4800/9600/115200 Baudrate Visca Address Fix：On/Off USB dual stream：On/Off...
  • Page 30 4K PTZ Camera  User Manual Focus: Enter into focus setting Noise Reduction: Enter into noise reduction Style: Default, standard, clear, bright, soft 1）Exposure Move the pointer to the (EXPOSURE) in the Main Menu, click the【HOME】and enter the (EXPOSURE SET) as follow EXPOSURE ＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝...
  • Page 31 4K PTZ Camera  User Manual Move the pointer to the (COLOR) in the Main Menu, click the【HOME】and enter the (COLOR SET) as follow COLOR ＝＝＝＝＝＝＝＝＝＝＝＝＝＝ WB Mode Auto RG Tuning BG Tuning Saturation 100% AWB Sensitivity High [← →]Change Value [↑↓]Select [Menu]Back WB Mode: Auto, Manual, One Push, Specified color temperature...
  • Page 32 4K PTZ Camera  User Manual IMAGE ＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝ Brightness Contrast Sharpness Auto Flip B&W-Mode Color Gamma 0.52 DZoom Low-Light Mode Close [↑↓]Select[← →]Change Value [Menu]Back Brightness: 0~100 Contrast: 0~100 Sharpness: 0~15 Horizontal Flip: On/Off Vertical Flip: On/Off B&W Mode: Color, black/white Gamma: Default, 0.45, 0.50, 0.55, 0.63 Digital Zoom: On/Off Low-Light Mode: Close/Open...

  • Page 33: P/T/Z

    4K PTZ Camera  User Manual Focus Mode: Auto, manual AF-Zone: Up/middle/down AF-Sensitivity: High, middle, low 5）Noise Reduction Move the pointer to the (NOISE REDUCTION) in the Menu, click the【HOME】and enter the (NOISE REDUCTION) as follow NOISE REDUCTION ＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝ NR-2D NR-3D [↑↓]Select [←...

  • Page 34: Video Format

    4K PTZ Camera  User Manual 3.3.6 Video Format Move the pointer to the (Video Format) in the Menu, click the【HOME】and enter the (Video Format) as follow VIDEO FORMAT ＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝ 4KP30 4KP25 1080P30 1080P25 1080P29.97 [↑↓]Select [Menu]Back [Home]OK  Exit menu after modifying parameter to save it 3.3.7 Version Move the pointer to the (VERSION) in the Main Menu, click the【HOME】and enter the (VERSION) as follow...
  • Page 35 4K PTZ Camera  User Manual RESTORE DEFAULT ＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝ Restore Default? [↑↓]Select [← →]Change Value [Menu]Back [Home]OK Restore default: Yes/No ( after restoring default, the language, color, and video format won’t be restored)  If the address of former remoter is not 1 but another one from 2,3,4, the corresponding camera address will restore to 1 when all parameters or system parameters are restored.

  • Page 36: Network Connection

    4K PTZ Camera  User Manual Network Connection 4.1 Connection Method Direct Connection：Direct connections via “cross-over” network cable Connection to LAN：Connections to LAN via patch cable to LAN wall jack or LAN switch  Please do not put the power and network cable in places where can be easily touched to prevent video quality lowered by unstable signal transmission due to poor contact of cables.
  • Page 37 4K PTZ Camera  User Manual Figure4-1 Network segment successfully added User can also to verify network connection as steps above mentioned after the finish of camera self-check. If IP is default, open DOS command window and input 192.168.5.163, then press Enter key. It will show message as below, which means network connection is normal.

  • Page 38: Camera Web Interface

    4K PTZ Camera  User Manual 4.2 Camera Web Interface 4.2.1 Web Login 1）Web Login After assigning an IP address to the camera, you can reach the Web Interface by typing in the camera’s IP address into a web browser. You can log in this interface as administrator or user.

  • Page 39: Configuration

    4K PTZ Camera  User Manual User name and default password: “user1” or “user2” You can control PTZ, zoom, focus, sound, zoom in, full screen and set run, and delete the preset position. Can preview and logout.  No configuration permission for normal user login. 4.2.3 Configuration Click Configuration to enter into the device parameters setting page There are the following options: audio configuration, video configuration, network...
  • Page 40 4K PTZ Camera  User Manual Stream Rate Control: Set rate control mode, save to take it effect (Primary / secondary stream default fixed bit rate, variable bit rate is for option). Image Quality: Set the image quality, image quality can be changed only when rate control is variable bit rate,(main stream defaulted is best, secondary stream default is better, there are best, better, good, bad, worse, worst for options).
  • Page 41 4K PTZ Camera  User Manual Visit：Address comes up after setting. Eg; rtp://224.1.2.3:4000； udp://@224.1.2.3:4000；tcp://@224.1.2.3:4002； 4) Video Parameters A）Focus: Focus mode, focus tactic, focus sensitivity can be set. Focus Mode: set the focus mode (Default automatic, manual optional, one-push) Focus Tactic: set the focus tactic (Default Up, middle, Down, and all are optional) Focus Sensitivity: Set the focus sensitivity (Default is low, high, medium optional) B）Exposure: Exposure mode, exposure compensation, backlight compensation, anti-flicker, gain limit, shutter, aperture, brightness, gain can be set.
  • Page 42 4K PTZ Camera  User Manual White Balance Mode: Set the white balance mode (Default automatic, manual, one- push white balance, specified color temperature optional).Note: Right click the “Correction” button when selected the One-push white balance mode. Red Fine Tuning: Set red fine tuning, valid in auto white balance mode. (default 0, - 10-10 optional).

  • Page 43: Network Configuration

    4K PTZ Camera  User Manual F）Style: Select image (Default, standard, brightness, clarity, and soft can be set)  Refresh the page after changing above parameters in a, b, c, d, e, f to take effect. 5）Character Overlapping Display Time & Date: Yes/No Display Title: Yes/No Time, Font and Color: Default white, black, yellow, red and blue optional) Title Font Color: Default white, black, yellow, red, and blue optional)
  • Page 44 4K PTZ Camera  User Manual Web Port: Set Web port, the device will restart automatically after changed (default is 80, 0-65535 is optional). Onvif Port: Set Onvif port, the device will restart automatically after changed (default 2000, 0-65535 optional). Soap Port: Set Soap port (default 1936, 0-65535 optional).

  • Page 45: System Configuration

    4K PTZ Camera  User Manual 4) GB28181 Switch: Set whether to activate GB28181. Time Synchronization: Enable/Disable time synchronization Stream Type: Set stream type (default main stream, secondary stream optional) Signing Time (in seconds): 3600, range 5-65535 Heartbeat Time (seconds): 60, range 1-65535 Register ID: 34020000001320000001 Register User Name: IPC Register Password: 12345678...
  • Page 46 4K PTZ Camera  User Manual Device Name: Set the device name (Default Camera1, user can add their own). Device ID: Set the device ID (default 1, read-only). System Language: Set the system language (default Simplified Chinese, English optional).Need to re-login after modify and save the setting. Click on the "Save"...

  • Page 47: Logout

    4K PTZ Camera  User Manual Click on the "Save" button, it will be valid when display "Save successful". Please note the capitalization of user name and password  If you log in to the webpage with the user name and password of an ordinary user, you have no configuration rights and can only perform preview, playback, and logout operations.

  • Page 48: Tracking Function Web

    4K PTZ Camera  User Manual 4.2.8 Tracking Function Web Page Configuration 1. After successfully logging in, enter into the management interface, select to enter the tracking interface, and you can set to open/close related tracking functions. 2. On the right top is PTZ control area, in which you can set the preset region of Regional Tracking.
  • Page 49 4K PTZ Camera  User Manual 10 shielded areas, set attention, first select the enable check box, select the setting area (yellow background), and then select the area on the left to take effect.

  • Page 50: Serial Port Communication Control

    4K PTZ Camera  User Manual Serial Port Communication Control In normal working state, you can control the camera through RS232 (VISCA IN) cable. The parameter of RS232 is as below: Baud rate: 2400/4800/9600/115200/second Start Bit：1 bit； Data Bit：8 bit； Stop Bit：1 bit；...

  • Page 51: Camera Control Command

    4K PTZ Camera  User Manual Indicates that two sockets are already Command being used(executing two commands) and z0 60 03 FF the command could not be accepted when Buffer Full received. Returned when a command which is being executed in a socket specified by the Command z0 6y 04 FF(y: cancel command is canceled.
  • Page 52 4K PTZ Camera  User Manual Command Function Command Packet Remark Stop 8x 01 04 08 00 FF Far(Standard) 8x 01 04 08 02 FF Near(Standard) 8x 01 04 08 03 FF Far(Variable) 8x 01 04 08 2p FF p = 0(low) - 7(high) Near (Variable) 8x 01 04 08 3p FF 8x 01 04 48 0p 0q...
  • Page 53 4K PTZ Camera  User Manual Command Function Command Packet Remark 2700K 8x 01 04 35 0F FF 2800K 8x 01 04 35 10 FF 2900K 8x 01 04 35 11 FF 3000K 8x 01 04 35 01 FF 3100K 8x 01 04 35 12 FF 3200K 8x 01 04 35 13 FF...
  • Page 54 4K PTZ Camera  User Manual Command Function Command Packet Remark 5100K 8x 01 04 35 23 FF 5200K 8x 01 04 35 24 FF 5300K 8x 01 04 35 25 FF 5400K 8x 01 04 35 26 FF 5500K 8x 01 04 35 09 FF 5600K 8x 01 04 35 27 FF...
  • Page 55 4K PTZ Camera  User Manual Command Function Command Packet Remark One Push WB Trigger(Enabled during One Push Trigger 8x 01 04 10 05 FF One Push WB mode) Manual 8x 01 04 35 05 FF 8x 01 04 A9 00 FF CAM_AWB Normal 8x 01 04 A9 01 FF...
  • Page 56 4K PTZ Camera  User Manual Command Function Command Packet Remark Down 8x 01 04 0A 03 FF 8x 01 04 4A 00 00 Direct pq: Shutter Position 0p 0q FF Reset 8x 01 04 0B 00 FF 8x 01 04 0B 02 FF Iris Setting CAM_Iris Down...
  • Page 57 4K PTZ Camera  User Manual Command Function Command Packet Remark 8x 01 04 21 02 FF CAM_WDRS Down 8x 01 04 21 03 FF trength 8x 01 04 51 00 00 Direct p: WDR Level Positon 00 0p FF 8x 01 04 53 0p FF P=0-8 0:OFF CAM_NR...
  • Page 58 4K PTZ Camera  User Manual Command Function Command Packet Remark 8x 01 04 3F 00 pq Reset pq: Memory Number(=0 CAM_Memor 8x 01 04 3F 01 pq to 254) Corresponds to 0 to 9 on the Remote Commander 8x 01 04 3F 02 pq Recall 8x 01 04 61 02 FF CAM_LR_Re...
  • Page 59 4K PTZ Camera  User Manual Command Function Command Packet Remark 8x 01 04 A4 00 FF Flip-H 8x 01 04 A4 01 FF Single Command For CAM_Flip Video Flip Flip-V 8x 01 04 A4 02 FF Flip-HV 8x 01 04 A4 03 FF pq: Video format 0x19 : 4KP30 0x1A: 4KP25...

  • Page 60: Inquiry Command

    4K PTZ Camera  User Manual Command Function Command Packet Remark 8x 01 06 01 VV WW Stop 03 03 FF 8x 01 06 02 VV WW AbsolutePosition 0Y 0Y 0Y 0Y 0Z 0Z 0Z 0Z FF 8x 01 06 03 VV WW RelativePosition 0Y 0Y 0Y 0Y 0Z 0Z 0Z 0Z FF...
  • Page 61 4K PTZ Camera  User Manual Command Command Return Packet Remark Packet CAM_FocusP y0 50 0p 0q 0r 0s 8x 09 04 48 FF pqrs: Focus Position osInq y0 50 01 FF High CAM_AFSensi 8x 09 04 58 FF tivityInq y0 50 02 FF Normal y0 50 03 FF...
  • Page 62 4K PTZ Camera  User Manual Command Command Return Packet Remark Packet CAM_Gain 8x 09 04 2C FF y0 50 0p FF p: Gain Positon LimitInq CAM_ y0 50 00 00 0p 0q 8x 09 04 4D FF pq: Bright Position BrightPosiInq y0 50 02 FF CAM_ExpCo...
  • Page 63 4K PTZ Camera  User Manual Command Command Return Packet Remark Packet erseInq y0 50 03 FF y0 50 02 FF CAM_PictureF 8x 09 04 66 FF lipInq y0 50 03 FF CAM_ColorSa y0 50 00 00 00 0p p: Color Gain setting 0h 8x 09 04 49 FF turationInq (60%) to Eh (130%)

  • Page 64: Pelco-D Protocol Command List

    4K PTZ Camera  User Manual Command Command Return Packet Remark Packet 0x19 : 4KP30 0x1A: 4KP25 0x06 : 1080P30 0x07 : 1080P25 0x0D: 1080P29.97 Pan- ww: Pan Max Speed tiltMaxSpeedI 8x 09 06 11 FF y0 50 ww zz FF zz: Tilt Max Speed y0 50 0w 0w 0w 0w wwww: Pan Position...
  • Page 65 4K PTZ Camera  User Manual Function Byte1 Byte2 Byte3 Byte4 Byte5 Byte6 Byte7 Tilt DownRight 0xFF Address 0x00 0x12 Speed Speed Zoom In 0xFF Address 0x00 0x20 0x00 0x00 Zoom Out 0xFF Address 0x00 0x40 0x00 0x00 Focus Far 0xFF Address 0x00...

  • Page 66: Pelco-P Protcol Command List

    4K PTZ Camera  User Manual 5.3 Pelco-P Protcol Command List...
  • Page 67 4K PTZ Camera  User Manual Byte Byte Byte Byte Function Byte1 Byte2 Byte5 Byte6 Tilt 0xA0 Address 0x00 0x08 0xAF XOR Speed Speed Tilt Down 0xA0 Address 0x00 0x10 0xAF XOR Speed Speed Tilt Left 0xA0 Address 0x00 0x04 0xAF XOR Speed Speed...
  • Page 68 4K PTZ Camera  User Manual Query Pan Value Value Position 0xA0 Address 0x00 0x59 High 0xAF XOR Response Byte Byte Query Tilt 0xA0 Address 0x00 0x53 0x00 0x00 0xAF XOR Position Query Tilt Value Value Position 0xA0 Address 0x00 0x5B High 0xAF XOR...

  • Page 69: Maintenance And Troubleshooting

    4K PTZ Camera  User Manual Maintenance and Troubleshooting 6.1 Camera Maintenance 1）If the camera will not be used for a long time, please turn off the power switch. 2）Use a soft cloth or lotion-free tissue to clean the camera body. 3）Use a soft dry lint-free cloth to clean the lens.
  • Page 70 4K PTZ Camera  User Manual ⚫ Serial port can not work 1. Check whether the camera serial device protocol, baud rate, address is consistent 2. Check whether the control cable is connected properly 3. Check whether the camera working mode is the normal operating mode (see Table 2.9) ⚫...

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