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Problem: The image is reversed
Check the Projection setting on the Settings 1 menu of the OSD.
Problem: The image is streaked
1. Set the Frequency and Tracking settings on the Image->Computer menu of the OSD to
the default settings.
2. To ensure the problem is not caused by a connected PC's video card, connect to another
computer.
Problem: The image is flat with no contrast
Adjust the Contrast setting on the Image menu of the OSD.
Problem: The color of the projected image does not match the source image.
Adjust the Color Temperature and Gamma settings on the Image->Advanced menu of the
OSD.
Light Source Problems
Problem: There is no light from the projector
1. Check that the power cable is securely connected.
2. Ensure the power source is good by testing with another electrical device.
3. Restart the projector in the correct order and check that the Power LED is on.
Remote Control Problems
Problem: The projector does not respond to the remote control
1. Direct the remote control towards remote sensor on the projector.
2. Ensure the path between remote and sensor is not obstructed.
3. Turn off any fluorescent lights in the room.
4. Check the battery polarity.
5. Replace the batteries.
6. Turn off other Infrared-enabled devices in the vicinity.
7. Have the remote control serviced.
Audio Problems
Problem: There is no sound
1. Adjust the volume on the remote control.
2. Adjust the volume of the audio source.
3. Check the audio cable connection.
4. Test the source audio output with other speakers.
5. Have the projector serviced.
Problem: The sound is distorted
1. Check the audio cable connection.
2. Test the source audio output with other speakers.
3. Have the projector serviced.
Having the Projector Serviced
If you are unable to solve the problem, you should have the projector serviced. Pack the projector in the
original carton. Include a description of the problem and a checklist of the steps you took when trying to fix
the problem: The information may be useful to service personnel. For servicing, return the projector to the
place you purchased it.
DLP Projector—User's Manual
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