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Fault Checklist
Problem
Buttons do not work.
Door does not open.
Unusual odour
No water going into
the appliance.
There is only a small
amount of water.
Water builds up
during the wash
process.
No water flows into
the appliance during
the rinse process.
Rinsing begins
before the spin
process finishes.
During spin-dry,
the drum stops and
rotates several times.
Foam and water
remain in the door or
door seal.
The spin process
repeatedly starts and
stops.
The laundry is still
wet after the spin
process finishes.
30 - Troubleshooting
NA-106VC5_English_WHK.indb 30
-
The programme, temperature, preset time, or Time Saver
function settings cannot be changed while washing is in
progress.
-
Child lock may be activated. (P.26.)
-
Door lock may be activated. (P.17.)
-
The water temperature or level may be too high. (P.17.)
-
Rubber parts may give off a smell when you start using
the appliance, but the smell will go away over time.
You can wash the drum by running the 90 °C programme.
(P.28.)
-
The water tap may be turned off.
-
The water supply hose may be frozen. (P.29.)
-
The water supply may be disrupted.
-
The water supply filter may be clogged. (P.29.)
-
If you have paused the washing and then restart it, the
appliance may drain out some water.
Do NOT pour water in through the door.
-
This is normal; water is automatically supplied if the
amount of water has decreased. For heavy loads, the
water may fill up repeatedly.
-
Before rinsing, the appliance spins to drain out remaining
water. The water will fill up after that.
-
After washing, excess foam may remain, so the water is
drained out and refilled to wash it away. This feature is
called foam detection.
-
This is normal; the appliance has detected that the load
is not balanced and is trying to re-distribute the clothes
within the drum to correct it.
-
Although some foam and water may remain depending
upon the state of the laundry and the amount of detergent
used, rinse performance is unaffected.
-
This is normal; intermittent spinning of the tub helps the
spin process to operate quietly.
-
The laundry may be too light. If so, add one or two bath
towels.
-
The unit detected an out of balance load but was not able
to correct it automatically.
-
If the laundry is too light, add one or two bath towels.
-
If the laundry gets tangled up, untangle it.
Cause
2015-8-26 9:21:39
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