Error Codes - Genie RMZ Z Series Manual

Error Codes

To aid in troubleshooting problems, this operator includes an Error Code Memory that stores the most recent 10 error
events. These codes are stored with or without power. The latest error code detected is also displayed on the LCD until
the STOP button or key is pressed or the operator stops at the down limit.
The error code memory stores its codes in time sequence. Once 10 codes are stored, the oldest code will be erased to
make room for the next newest code. These codes are displayed in Calibration Mode. The display will flash the number
of the code in the sequence and the 2 digit code ID, followed by a description of the code.
CALIBRATION
CAL
RUN
Code Display
3F HALT > MODULE
FAIL
40 REV > OPEN BUTTON The door stopped traveling down and reversed and is now
41 REV > ONE BUTTON
42 REV > RADIO
43 REV > AUX OPEN
44 REV > OPEN KEY
45 REV > N-O SAFETY
46 REV > ODC STB
47 REV > N-C SAFETY
48 REV > MON. EDGE
49 REV > DOOR FORCE
4A REV > LOSS OF C/C
Sec-5.4
Section 5: Troubleshooting
OPEN
CLOSE
STOP
SET
SCROLL
CLEAR
SCROLL
Advance
Detailed/Expanded Description
The door stopped because it determined there was a problem
with an Expansion Module. (Timer Close or Auxiliary Output
Module)
traveling open because the Open Pushbutton was activated.
The door stopped traveling down and reversed and is now
traveling open because the 1-Button input was activated.
The door stopped traveling down and reversed and is now
traveling open because the External Radio input was activated.
The door stopped traveling down and reversed and is now
traveling open because the Auxiliary Open input on the Timer
Close Module was activated.
The door stopped traveling down and reversed and is now
traveling open because the Open Key (on the circuit board)
was activated.
The door stopped traveling down and reversed and is now
traveling open because the Normally Open Reverse input was
activated.
The door stopped traveling down and reversed and is now
traveling open because the Monitored Safety Beam (STB) or
Monitored Edged with the Monitored Edge Interface Module
input was activated.
The door stopped traveling down and reversed and is now
traveling open because the Normally Close Safety Input on the
Timer Close Module was activated.
The door stopped traveling down and reversed and is now
traveling open because the Monitored Edge Input on the
Timer Close Module was activated.
The door stopped traveling down and reversed because the
Speed of the Limit Assembly slowed down (Trolley Models
only).
The door stopped traveling down and reversed because the
constant contact activation was removed before the door
reached the down limit.
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MODE
ERROR CODE 1>xx
CAL SET
SCROLL
RUN CLEAR
SCROLL
Corrective Action
Check Expansion Module LED Status. Power the operator
off, remove the module and re-apply power, if the
operator starts working replace the module.
Check the Open Pushbutton and Open Pushbutton wires
for a closed circuit.
Check the 1-Button and 1-Button wires for a closed circuit.
Check the External Radio for a short circuit.
Check the Auxiliary Open Input on the Timer Close
Module and the Auxiliary Open Input wires for a closed
circuit.
Power the unit down and back up. If the error persists
then replace the main circuit board.
Check the N-O Reverse input and N-O Reverse wires for a
closed circuit.
Check the ODC STB input and ODC STB wires for an open
or shorted (closed) circuit.
Check the Normally Closed Safety Input on the Timer
Close Module and the Normally Closed Safety Input wires
for an open circuit.
Check the Monitored Edge Input on the Timer Close
Module and the Monitored Edge Input wires for a Open or
shorted (closed) circuit.
Check the door balance. Check the Clutch adjustment to
make sure it's not slipping. Check for mechanical issues.
Replace the Limit Module. Replace the Main Control
Board.
User input was removed.
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OPEN
XX>ERROR DECRIP.
CLOSE
STOP
Cycle