Warranty And Service - Jenn-Air JMC5200BAW Use & Care Manual

Warranty and Service

Full One Year
Jenn-air will repair or replace, including related labor, any part which proves defective as to workmanship or materials.
Limited Warranty
After one year from the date of original retail purchase, Jenn-air will provide a free part, as listed below, to replace any
part that fails due to a defect in materials or workmanship. The owner will be responsible for paying all other costs including
labor, mileage, transportation, trip and diagnostic charges, if required.
Second through Fifth Year
Jenn-air will provide replacement magnetron, touch pad and microprocessor, part and labor, which proves defective as to
workmanship or materials.
Limited Parts Warranty Outside the United States and Canada
For one (1) year from the date of original retail purchase, any part which fails in normal home use will be repaired or replaced
free of charge for the part itself, with the owner paying all other costs, including labor, mileage, transportation, trip and
diagnostic charges, if required.
Canadian Residents
This warranty covers only those appliances installed in Canada that have been listed with Canadian Standards Association
unless the appliances are brought into Canada due to transfer or residence from the United States to Canada.
What is not covered by these
warranties
• Replacement of household fuses, resetting of circuit
breakers, or correction to household wiring or plumbing.
• Products with original serial numbers removed, altered,
or not readily determined.
• Products purchased for commercial, industrial, rental, or
leased use.
• Products located outside of the United States or Canada.
• Premium service charges, if the servicer is requested to
perform service in addition to normal service or outside
normal service hours or area.
• Adjustments after the first year.
• Repairs resulting from the following:
- Improper installation, exhaust system, or maintenance.
- Any modification, alteration, or adjustment not
authorized by the manufacturer.
- Accident, misuse, abuse, fire, flood, or acts of nature.
- Connections to improper electrical current, voltage
supply, or gas supply.
- Use of improper pans, containers, or accessories that
cause damage to the product.
• Travel.
IN NO EVENT SHALL MAYTAG BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES.
This warranty gives you specific legal rights, and you may have others which vary from state to state. For example, some states
do not allow the exclusion or limitation of incidental or consequential damages, so this exclusion may not apply to you.
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If you need service
• Call the dealer from whom your appliance was pur-
chased or call Customer Assistance at 1-800-536-6247,
USA and CANADA to locate an authorized servicer.
• Be sure to retain proof of purchase to verify warranty
status. Refer to WARRANTY for further information on
owner's responsibilities for warranty service.
• If the dealer or service company cannot resolve the
problem, write to Maytag Attn: CAIR
2370, Cleveland, TN 37320-2370, or call 1-800-536-
6247 U.S.A. and CANADA.
U.S. customers using TTY for deaf, hearing impaired or
speech impaired, call 1-800-688-2080.
NOTE:
• When writing or calling about a service problem,
please include the following information:
a. Your name, address and telephone number;
b. Model number and serial number;
c. Name and address of your dealer or servicer;
d. A clear description of the problem you are having;
e. Proof of purchase (sales receipt).
• Use and Care guides, service manuals and parts
information are available from Customer Assistance.
Center P.O. Box
®