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Lenovo 20L3000LIX Hardware Maintenance Manual

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Lenovo Tablet 10
Hardware Maintenance Manual

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Summary of Contents for Lenovo 20L3000LIX

  • Page 1 Lenovo Tablet 10 Hardware Maintenance Manual...
  • Page 2 Appendix A “Notices” on page 69. First Edition (February 2018) © Copyright Lenovo 2018. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-...

  • Page 3: Table Of Contents

    Appendix A. Notices ..69 Lenovo factory recovery USB key ..Electronic emission notices ..
  • Page 4 Lenovo Tablet 10 Hardware Maintenance Manual...

  • Page 5: About This Manual

    • Before servicing a product, be sure to read all the information under Chapter 1 “Safety information” on page 1 and Chapter 2 “Important service information” on page 21. © Copyright Lenovo 2018...
  • Page 6 Lenovo Tablet 10 Hardware Maintenance Manual...

  • Page 7: Chapter 1. Safety Information

    • After service, reinstall all safety shields, guards, labels, and ground wires. Replace any safety device that is worn or defective. • Reinstall other parts that you have removed. Electrical safety Observe the following rules when working on electrical equipment. © Copyright Lenovo 2018...
  • Page 8 This practice ensures correct grounding of the units. • If an electrical accident occurs: – Use caution; do not become a victim yourself. – Switch off power. – Send another person to get medical aid. Lenovo Tablet 10 Hardware Maintenance Manual...

  • Page 9: Safety Inspection Guide

    6. Remove the LCD module assembly. 7. Check for cracked or bulging built-in batteries. 8. Check for any obvious non-Lenovo alterations. Use good judgment as to the safety of any non-Lenovo alterations. 9. Check inside the unit for any obvious unsafe conditions, such as metal filings, contamination, water or other liquids, or signs of fire or smoke damage.

  • Page 10: Grounding Requirements

    The safety notices in this section are provided in the following languages: • English • Arabic • Brazilian Portuguese • French • German • Hebrew • Japanese • Korean • Spanish • Traditional Chinese DANGER Lenovo Tablet 10 Hardware Maintenance Manual...
  • Page 11 DANGER DANGER DANGER DANGER DANGER Chapter 1 Safety information...
  • Page 12 DANGER DANGER Lenovo Tablet 10 Hardware Maintenance Manual...
  • Page 13 PERIGO Chapter 1 Safety information...
  • Page 14 PERIGO PERIGO PERIGO PERIGO Lenovo Tablet 10 Hardware Maintenance Manual...
  • Page 15 PERIGO PERIGO PERIGO DANGER DANGER Chapter 1 Safety information...
  • Page 16 DANGER DANGER DANGER DANGER DANGER Lenovo Tablet 10 Hardware Maintenance Manual...
  • Page 17 DANGER VORSICHT VORSICHT VORSICHT VORSICHT Chapter 1 Safety information...
  • Page 18 VORSICHT VORSICHT VORSICHT VORSICHT Lenovo Tablet 10 Hardware Maintenance Manual...
  • Page 19 Chapter 1 Safety information...
  • Page 20 Lenovo Tablet 10 Hardware Maintenance Manual...
  • Page 21 Chapter 1 Safety information...
  • Page 22 Lenovo Tablet 10 Hardware Maintenance Manual...
  • Page 23 Chapter 1 Safety information...
  • Page 24 Lenovo Tablet 10 Hardware Maintenance Manual...
  • Page 25 Chapter 1 Safety information...
  • Page 26 Lenovo Tablet 10 Hardware Maintenance Manual...

  • Page 27: Chapter 2. Important Service Information

    . The customers can view the software fixes, download the drivers, and see the instructions for installing the drivers. For additional assistance, customers might call the Lenovo Customer Support Center. Telephone numbers for the Lenovo Support Center are available at: https://pcsupport.lenovo.com/supportphonelist...

  • Page 28: How To Use Error Message

    Dynamic Configure To Order (CTO) This model provides the ability for a customer to configure a Lenovo solution from a web site, and have this configuration sent to fulfillment, where it is built and shipped directly to the customer. The machine label and eSupport will load these products as the 4-character MT, 4-character model and 2-character country code.
  • Page 29 To get the general FRU list for a product, do the following: 1. Go to https://support.lenovo.com 2. Follow the instructions on the screen to select a product. 3. Tap the Product & Parts tab. 4. Select System Service Parts to view a general FRU list.
  • Page 30 Lenovo Tablet 10 Hardware Maintenance Manual...

  • Page 31: Chapter 3. General Checkout

    This chapter introduces following information: • “What to do first” on page 25 • “Checkout guide” on page 26 – “Lenovo Companion or Lenovo Vantage” on page 26 – “Quick test programs” on page 26 – “UEFI diagnostic program” on page 27 –...

  • Page 32: Checkout Guide

    Use the following procedures as a guide in identifying and correcting problems with the computers. Note: The diagnostic tests are intended to test only Lenovo products. The use of non-Lenovo products, prototype cards, or modified options can lead to false indications of errors and invalid system responses.

  • Page 33: Uefi Diagnostic Program

    If the computer you are servicing is not installed with the UEFI diagnostic program, you can download a bootable diagnostic program from the Lenovo Support Web site. The bootable diagnostic programs enable you to test computer memory and internal storage devices, view system information, and check and recover the internal storage devices.

  • Page 34: Power System Checkout

    This computer supports only batteries specially designed for this specific system and manufactured by Lenovo or an authorized builder. The system does not support unauthorized batteries or batteries designed for other systems. If an unauthorized battery or a battery designed for another system is installed, the system will not charge.

  • Page 35: Checking The Operational Charging

    Checking the ac power adapter Lenovo Tablet 10 supports the Lenovo USB-C 45W or 65W AC Adapter and Power Cord. When the adapter is connected to the computer, the output voltage at the adapter plug rises from 0 V (when not connected) to 5 V.
  • Page 36 Lenovo Tablet 10 Hardware Maintenance Manual...

  • Page 37: Chapter 4. Related Service Information

    Chapter 4. Related service information This chapter presents the following information: • “Windows recovery apps” on page 31 • “Lenovo factory recovery USB key” on page 32 • “Using passwords” on page 33 • “Symptom-to-FRU index” on page 33 Windows recovery apps The Windows recovery apps enable you to reset your computer or use advanced startup options.

  • Page 38: Lenovo Factory Recovery Usb Key

    1. Connect the recovery USB drive to the computer. 2. Restart the computer. Tap around “Press Enter or touch here” until the Lenovo Tablet Setup app starts. 3. Tap Startup. In the Boot submenu, drag the recovery drive to the first place to select it as the boot device.

  • Page 39: Using Passwords

    • If only a supervisor password is set, a password prompt is displayed when you try to start the Lenovo Tablet Setup program. Unauthorized users cannot change most of the system configuration options in the Lenovo Tablet Setup program without the password.

  • Page 40: Error Codes

    Note: For a device not supported by diagnostic codes in the Lenovo computers, see the manual for that device. Error codes Table 2. Error codes Symptom or error FRU or action, in sequence 0177 Replace the system board. Have the computer serviced.

  • Page 41: Beep Errors

    UEFI variable storage. Beep errors Lenovo SmartBeep technology enables you to decode beep errors with your smartphone when a black screen occurs with beeps from your computer. To decode the beep error with Lenovo SmartBeep technology, do the following: 1.

  • Page 42: Intermittent Problems

    Verify that all attached devices are supported by the computer. Verify that the power supply being used at the time of the failure is operating correctly. See “Power system checkout” on page 28. 1. Turn off the computer. Lenovo Tablet 10 Hardware Maintenance Manual...
  • Page 43 2. Visually check each FRU for damage. Replace any damaged FRU. 3. Remove or disconnect all of the following devices: a. Non-Lenovo devices b. Devices attached to the docking station or the port replicator c. Printer, mouse, and other external devices d.
  • Page 44 Lenovo Tablet 10 Hardware Maintenance Manual...

  • Page 45: Chapter 5. Locations

    Audio connector: Connect headphones or a headset to listen to the sound from the computer. Nano-SIM-card and microSD card tray: Use the microSD card (sold separately) to transfer or store files. Use the nano Subscriber Identity Module (SIM) card * to connect to a mobile broadband network. © Copyright Lenovo 2018...
  • Page 46 USB-C™ connector: Use the USB-C connector to charge your computer and connect to a compatible device to transfer data. Lenovo provides various USB-C accessories to help you expand your computer functionality. For more information, go to: http://www.lenovo.com/essentials...

  • Page 47: Locating Frus And Crus

    CRUs, you can either install the CRU yourself or you can request that a Service Provider install the CRU according to the warranty service for your product. If you intend on installing the CRU, Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request.

  • Page 48: Major Frus

    Major FRUs Self-service CRU Optional-service CRU LCD panel Fingerprint reader Fingerprint reader cable System board Thermal fan Lenovo Tablet 10 Hardware Maintenance Manual...

  • Page 49: Other Parts

    Available on some models Connector and cable guide This topic provides information to help Lenovo authorized service technicians identify connectors and cables for replacement purpose. To view each FRU and the exploded illustration of the computer, see “Major FRUs” on page 42.
  • Page 50 Connect one end of the pen cable to this connector. Connect the other end of the pen cable to the pen board. Touch panel cable Touch panel connector (internal) Connect the touch panel cable to this connector. Lenovo Tablet 10 Hardware Maintenance Manual...

  • Page 51: Looking Up Fru Information

    USB 3.1 connector Gen 1 Connect USB-compatible devices, (external) such as a USB keyboard, USB mouse, or USB storage device. Looking up FRU information For detailed FRU information, including part numbers, descriptions, and substitution part numbers, go to https://support.lenovo.com/partslookup Chapter 5 Locations...
  • Page 52 Lenovo Tablet 10 Hardware Maintenance Manual...

  • Page 53: Chapter 6. Fru Replacement Notices

    CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You can find a list of CRUs for your product in this Hardware Maintenance Manual. An electronic version of this manual can be found at .

  • Page 54: Retaining Serial Numbers

    • Ensure that torque screwdrivers are calibrated correctly following country specifications. Retaining serial numbers Instructions for retaining serial numbers, MTM, UUID, or asset ID can be found from the Lenovo Support Web site at: https://support.lenovo.com Lenovo Tablet 10 Hardware Maintenance Manual...

  • Page 55: Chapter 7. Removing Or Replacing A Fru

    CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You can find a list of CRUs for your product in this Hardware Maintenance Manual. An electronic version of this manual is available for downloading at https:// support.lenovo.com...

  • Page 56: Before Servicing The Computer

    5. Clear the Turn on fast startup check box, and then click Save changes. To disable the built-in battery, do the following: 1. Restart your computer. When the logo screen is displayed, immediately press F1 to enter Lenovo Tablet Setup.

  • Page 57: 1010 Back Cover Assembly

    • Nano-SIM-card (on some models) • MicroSD card (on some models) Removal steps of the nano-SIM-card Removal steps of the microSD card 1010 Back cover assembly Before you replace the back cover assembly, do the following: Removal steps of the back cover assembly Note: The computer you are servicing might look slightly different from the following illustrations.

  • Page 58: 1020 Built-In Battery

    3. Remove the base cover assembly, see “1010 Back cover assembly ” on page 51. Removal steps of the built-in battery DANGER Use only the authorized battery specified for your computer. Any other battery could ignite or explode. Lenovo Tablet 10 Hardware Maintenance Manual...

  • Page 59: 1030 Wireless-Lan Module

    Step Screw (quantity) Color Torque M1.6 × L3.5 mm, flat-head, nylon-coated (5) Black 0.098 Nm (1 kgf-cm) 1030 Wireless-LAN module For access, remove these FRUs in order: • “1010 Back cover assembly ” on page 51 • “1020 Built-in battery” on page 52 Chapter 7 Removing or replacing a FRU...

  • Page 60: 1040 Wireless-Wan Card

    For access, remove the following FRUs: • “1010 Back cover assembly ” on page 51 • “1020 Built-in battery” on page 52 Removal steps of the wireless-WAN card The wireless-WAN card is only available on some models. Lenovo Tablet 10 Hardware Maintenance Manual...

  • Page 61: 1050 Speaker Assembly

    Step Screw (quantity) Color Torque M2 × 2.5 mm, flat-head, nylon-coated (1) Black 0.147 Nm (1.5 kgf-cm) When installing: Plug the red cable into the main connector, and the blue cable into the auxiliary connector on the card. Ensure that the connectors are attached firmly. 1050 Speaker assembly For access, remove these FRUs in order: •...

  • Page 62: 1060 Pogo Cable

    Ensure that the cable is not twisted or subject to any tension. Tension could cause the cable to be damaged by cable guides. 1060 POGO cable For access, remove the following FRU: • “1010 Back cover assembly ” on page 51 Lenovo Tablet 10 Hardware Maintenance Manual...

  • Page 63: 1070 Lcd Fpc

    Removal steps of the POGO cable Step Screw (quantity) Color Torque M1.6 × L3.5 mm, flat-head, nylon-coated (2) Black 0.098 Nm (1 kgf-cm) Note: When connecting the cable, ensure that the connector is attached firmly. 1070 LCD FPC For access, remove the following FRU: •...
  • Page 64 • The NFC board, NFC-board cable, and NFC antenna assembly are only available on some models. • When connecting the cables, ensure that the connectors are attached firmly. Removal steps of the NFC board and the NFC antenna assembly Lenovo Tablet 10 Hardware Maintenance Manual...

  • Page 65: 1090 Camera Module And Camera Cable

    1090 Camera module and camera cable For access, remove the following FRU: • “1010 Back cover assembly ” on page 51 Removal steps of the rear-camera module and camera cable When installing: Ensure that the connector is attached firmly. Chapter 7 Removing or replacing a FRU...

  • Page 66: 1100 Thermal Module

    M1.6 × 3.5 mm, flat-head, nylon-coated (1) Black 0.098 Nm (1 kgf-cm) Removal step of the front-camera module 1100 Thermal module For access, remove the following FRU: • “1010 Back cover assembly ” on page 51 Lenovo Tablet 10 Hardware Maintenance Manual...

  • Page 67: 1110 System Board

    Removal steps of the thermal module Loosen the screws in ascending alphabetical order as shown in the following illustration. When installing: Before you install the thermal module, apply 0.2-gram thermal grease on part as shown in the following illustration. Either too much or too less application of grease can cause a thermal problem due to imperfect contact with a component.

  • Page 68: Color Torque

    • If you put a system board down, be sure to put it only on a padded surface such as an ESD mat or a corrugated conductive material. Note: When connecting the cables, ensure that the connectors are attached firmly. Step Screw (quantity) Color Torque 0.098 Nm M1.6 × 1.5 mm, flat-head, nylon-coated (6) Silver (1. kgf-cm) Lenovo Tablet 10 Hardware Maintenance Manual...

  • Page 69: 1120 Fingerprint Reader And Cable

    1. Restart the computer. When the logo screen is displayed, tap To interrupt normal startup, press Enter or tap here on the screen. 2. Tap F1 on the screen to start the Lenovo Tablet Setup program. 3. Tap Restart ➙ Load Setup Defaults.

  • Page 70: Black 0.098 Nm (1 Kgf-Cm)

    Step Screw (quantity) Color Torque M1.6 × L1.5 mm, flat-head, nylon-coated (1) Black 0.098 Nm (1 kgf-cm) Lenovo Tablet 10 Hardware Maintenance Manual...

  • Page 71: 1130 Usb-C Connector Bracket

    1130 USB-C connector bracket For access, remove these FRUs in order: • “1010 Back cover assembly ” on page 51 • “1020 Built-in battery” on page 52 • “1110 System board” on page 61 Removal step of the USB-C connector bracket Chapter 7 Removing or replacing a FRU...

  • Page 72: 1140 Pen Board And Cable

    • “1010 Back cover assembly ” on page 51 • “1020 Built-in battery” on page 52 Removal steps of the pen board and cable Note: When connecting the cable, ensure that the connector is attached firmly. Lenovo Tablet 10 Hardware Maintenance Manual...

  • Page 73: 1150 Lcd Panel With Antenna Kit

    1150 LCD panel with antenna kit For access, remove these FRUs in order: • “1010 Back cover assembly ” on page 51 • “1020 Built-in battery” on page 52 • “1030 Wireless-LAN module” on page 53 • “1040 Wireless-WAN card” on page 54 •...

  • Page 74: 1160 Magnets

    Wireless-WAN antenna (Main) Wireless-LAN antenna (Auxiliary) Wireless-LAN antenna (Main) Available on some models 1160 Magnets For access, remove the following FRU: • “1010 Back cover assembly ” on page 51 Removal step of the magnets Lenovo Tablet 10 Hardware Maintenance Manual...

  • Page 75: Appendix A. Notices

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.

  • Page 76: Electronic Emission Notices

    For electronic emission information on Class B digital devices, refer to the corresponding information in the User Guide. Trademarks The following terms are trademarks of Lenovo in the United States, other countries or both: Lenovo Lenovo logo Thunderbolt is a trademark of Intel Corporation or its subsidiaries in the U.S. and/or other countries.

  • Page 77: Appendix B. Abbreviation And Acronym Table

    HDMI high-definition multimedia interface integrated circuits ICCID integrate circuit card identity International Standardization Organization local area network liquid crystal display media access control machine type machine type and model personal computer Platform Controller Hub © Copyright Lenovo 2018...
  • Page 78 SATA Serial Advanced Technology Attachment subscriber identity module supervisor password TFTs thin-film transistors UEFI Unified Extensible Firmware Interface Universal Serial Bus UUID universally unique identifier video graphics array VRAM video random-access memory Lenovo Tablet 10 Hardware Maintenance Manual...
  • Page 80 Part Number: SP40M12229 Printed in China (1P) P/N: SP40M12229 *1PSP40M12229*...

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