Troubleshooting Chart - Sharp DK-A10P Operation Manual

Troubleshooting chart

Many potential problems can be resolved by the owner without
calling a service technician.
If something is wrong with this product, check the following before
calling your authorized SHARP dealer or service center.
General
Symptom
The clock is not set to
the correct time.
When a button is
pressed, the unit does
not respond.
No sound is heard.
iPod door not fully
open/close.
Remote control
Symptom
The remote control does
not operate.
Tuner
Symptom
The radio makes unusual
noises continuously.
Possible cause
Is the Summer Time switch set to the
correct setting? (Refer to page 14)
Did a power failure occur? Reset
the clock. (Refer to page 30)
Set the unit to the power stand-by
mode and then turn it back on.
If the unit still malfunctions, reset it.
(Refer to page 30)
Is the volume level set to "0"?
Are the headphones connected?
Set the unit to the power stand-by
and turn it on again.
Reset it. (Refer page 30)
Possible cause
Is the AC power cord of the unit
plugged in?
Is the battery polarity correct?
Are the battery dead?
Is the distance or angle incorrect?
Does the remote control sensor
receive strong light?
Possible cause
Is the unit placed near the TV or
computer?
Is the FM antenna or AM loop
antenna placed properly? Move
the antenna away from the AC
power cord if it is located nearby.
CD player
Symptom
Playback does not start.
Playback stops in the
middle or does not
perform properly.
Playback sounds are
skipped, or stopped in
the middle of a track.
iPod
Symptom
No sound is produced.
No image appears on
the TV/monitor.
iPod or iPhone will not
charge,
Condensation
Sudden temperature changes, storage or operation in an extremely
humid environment may cause condensation inside the cabinet or on
the transmitter on the remote control.
Condensation can cause the unit to malfunction. If this happens,
leave the power on with no disc until normal playback is possible
(about 1 hour). Wipe off any condensation on the transmitter with a
soft cloth before operating the unit.
If trouble occurs
When this product is subjected to strong external interference
(mechanical shock, excessive static electricity, abnormal supply
voltage due to lightning, etc.) or if it is operated incorrectly, it may
malfunction.
Possible cause
Is the disc loaded upside down?
Does the disc satisfy the standards?
Is the disc distorted or scratched?
Is the unit located near excessive
vibrations?
Is the disc very dirty?
Has condensation formed inside the
unit?
Possible cause
The iPod or iPhone is not playing.
The iPod or iPhone is not properly
connected to the unit.
Is the AC power cord of the unit
plugged in?
The video cable is not properly
connected.
The TV/monitor's input selection is
not properly set.
Wrong iPod adaptor is used.
The iPod or iPhone is not making full
contact with the iPod connector.
The main unit is in stand-by mode.
DK-A10P
DK-A10P (BK)
29