Maintenance; Fault Finding - Swann Smith's Caspian CTFF Series Installation, Commissioning And User Manual

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Maintenance

Warning! Isolate from the electrical supply
before performing any work on the unit.
The internal air filter is removable for servicing.
To gain access to the filter unlock and lower the
front access panel, remove the 2 screws from the
filter enclosure panel and lift out. Carefully lift
out and remove filter. The filter should be gently
tapped to remove any accumulated dust and
vacuumed if necessary (approx. every 6 months).
We recommend replacing the filters approx. every
2 years depending on environmental conditions.
The coil fins are delicate so take care and only use
a soft brush or vacuum cleaner to remove any
dust that may have accumulated.

Fault finding

Providing the power supply is switched on and the thermostat control is calling for heat the heater will
switch on and off automatically with the central heating system.
In the event of any difficulty, please contact us on +44 (0) 1245 324560.
It will be helpful if you do not disconnect the heater from the central heating system.
Fault
The fan does not run on any speed setting
No heat output
18 | SmithsEP.co.uk | Issue 001 - October 2023
The fan(s) and motors should not require servicing.
Please contact your supplier if damaged.
To replace filter use reverse the removal
instructions and ensure the lower front access
panel is securely locked.
Please note in the event of an engineer's visit,
Smith's Environmental Products Ltd reserve the
rights to apply a call-out charge should the fault
prove to be with the system or installation and not
the heater appliance.
Checking/Solution
Check the power supply is switched ON
Check the fuse in the fused spur
Check the wiring at the fused spur
Check the controller is switched on and calling for heat
Check the central heating is switched ON
Vent any trapped air from the system (with the heating system
turned OFF)
Check flow and return pipes are hot
Vent any trapped air from the system (with the heating system
turned OFF)
Check the controller is switched on and calling for heat
If a thermostat is fitted ensure it is calling for heat
Balance the central heating system if installed on the same circuit as
panel radiators and increase the circulating pump speed if required
Increase the boiler water temperature

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This manual is also suitable for:

Smith's caspian ct60ffSmith's caspian ct120ff

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