Viking VDW302WS Use & Care Manual page 24

Troubleshooting
Problem
Smell
Milky appearance or
rainbow on the
glasses (glass
corrosion)
Rust stains,
destruction
of the surface
Water remains inside the
machine after the rinse cycle.
Foam
Possible Cause and/or Remedy
Smell of new machine:
The smell of a new machine disappears after a few wash cycles with detergent.
Filters are dirty:
Clean all fi lters as described in this manual.
Dirty dishes standing in the machine for a few days without being washed:
Remove coarse dirt under running water and run the Rinse and Hold program every two
days without detergent.
Dirty door gasket:
Regularly clean the door gasket with a damp cloth to remove food particles and other
debris. Use a gentle household cleaner for the outside and the door seals, and rinse
thoroughly.
Excessive use of detergent when water hardness is low:
•Add a smaller amount of detergent.
• Compare the water hardness level setting on the dishwasher against the stated values
from the local water supplier.
• When water hardness is low (below 7 degree of hardness or 106 parts per million),
DO NOT use salt even if your dishwasher has a water softener.
The lid of the salt container is not closed securely. Salt loss (models with salt container):
•Salt can destroy metal surfaces and cause rust damage.
• Check whether the lid of the salt container is fi rmly closed. Use the funnel to pour in
special salt. Begin the Rinse and Hold program right after fi lling in salt. After the program
is complete, check whether the lid may have loosened.
Food leftovers are staying on the dishes for too long:
Remove coarse dirt under running water and carry out the Rinse and Hold program every
two days without detergent.
The machine is not grounded properly:
Check the grounding of the system. Static electricity may eat holes into metal and cause
irreparable damages to surfaces.
Cutlery parts from low-grade rust-free steel:
Rust on such items cannot be avoided. Cutlery or dishes of this type are not suited for the
dishwasher.
Dish items with rust stains:
Rusty dishes may "infect" other items. Cutlery or dishes of this type are not suited for the
dishwasher.
Clean all fi lters as described in this manual.
Ensure that the drain hose is properly placed and open.
The dishes are pre-washed by hand with a large amount of dish detergent:
Dishes do not need to be pre-washed. Coarse dirt may be removed with a dishcloth, or
you may hold the dishes under running water.
Rinse agent has accidentally leaked into the machine:
If rinse agent has been spilled during refi lling, remove the agent using a paper cloth or
sponge.
The cover of the rinse agent dispenser is not closed securely:
Always take care to ensure that the lid is closed after refi lling the rinse agent dispenser.
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