Viking VDW302WS Use & Care Manual page 23

Troubleshooting
Problem
Dishes are not clean
Calcium streaks,
misty appearance
Fading of glasses,
china, porcelain pattern
Possible Cause and/or Remedy
Improper loading:
Load the dishwasher as suggested in this manual.
Wrong program selection:
Select a program that washes at a higher temperature or takes a longer amount of time.
Spray arms are not turning:
Check if the spray arms are blocked from moving freely.
Clogged fi lters:
Clean all fi lters as described in this manual.
Filters are not placed in their proper positions:
Check if all fi lters are placed in their proper positions.
Spray arm nozzles are clogged:
Clean the spray arms as described in this manual.
Overloaded racks:
Do not overload the racks.
Detergent is moist or clumping in box:
Store detergents in a dry location. Close the lid of the
container securely.
Too little detergent:
Increase the amount of the detergent as per the
program table.
Too little rinse agent:
Increase the amount of rinse agent and/or refi ll the rinse agent dispenser.
The lid of the detergent dispenser remained open:
Always ensure that you close the detergent dispenser
lid after pouring in the detergent.
Washing cutlery with worn surface quality:
Cutlery of this type is not suited to dishwashers.
Insuffi cient rinse agent supply:
Increase the dosage amount of rinse agent and/or refi ll the rinse agent dispenser.
The hardness is not selected properly; too little salt is being used:
Call water supplier and ask for local hardness in grains per gallon or ppm.
Salt loss (models with salt container):
Check whether the lid of the salt container is fi rmly closed. Use the funnel to pour in
special salt. Begin the Rinse and Hold program right after fi lling in salt. After the program is
complete, check whether the lid may have loosened.
Fading of decoration on glasses and porcelain:
Glasses, porcelain, and cutlery of this type are not suited for the dishwasher.
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