Siemens WM14VKH0GC User Manual And Installation Instructions page 66

en Troubleshooting
Fault
Detergent residue on
the dry laundry.
Insufficient cleaning.
HomeConnect is not
working correctly.
No connection to the
home network.
66
Cause and troubleshooting
Detergents may contain water-insoluble substances
that deposit on the laundry.
Brush out the laundry after washing and drying.
▶
Unsuitable detergent added to the dispenser of the in-
telligent dosing system.
Check whether the detergent used is suitable.
1.
→ "Detergents and care products", Page 37
Drain the dispenser.
2.
→ "Cleaning the detergent drawer", Page 49
Clean the dispenser.
3.
Refill the dispenser.
4.
→ "Filling the dispenser", Page 42
Basic dosage is not correctly adjusted.
If intelligent dosing is activated, reduce the basic
▶
dosage → Page 43.
Basic dosage is not correctly adjusted.
If intelligent dosing is activated, adjust the basic
▶
dosage → Page 43 correctly.
Detergent or care products have congealed in dis-
pensers of the intelligent dosing system.
Check whether the detergent used is suitable.
1.
→ "Detergents and care products", Page 37
Drain the dispenser.
2.
→ "Cleaning the detergent drawer", Page 49
Clean the dispenser.
3.
Refill the dispenser.
4.
→ "Filling the dispenser", Page 42
Unsuitable detergent added to the dispenser of the in-
telligent dosing system.
Check whether the detergent used is suitable.
1.
→ "Detergents and care products", Page 37
Drain the dispenser.
2.
→ "Cleaning the detergent drawer", Page 49
Clean the dispenser.
3.
Refill the dispenser.
4.
→ "Filling the dispenser", Page 42
Different causes are possible.
Go to www.home-connect.com.
▶
Wi-Fi is switched off.
→ "Activating Wi-Fi on the appliance", Page 46
▶