Fault
lights up.
flashes.
All other error codes.
The appliance is not
working.
The programme does
not start.
Cause and troubleshooting
Detergent dosage is too high.
Immediate measure: Mix one tablespoon of fabric
▶
softener with 0.5 litres of water and pour the mix-
ture into the compartment for manual dosing (not
for outdoor clothing, sportswear or items stuffed
with down).
If intelligent dosing is activated, reduce the basic
▶
dosage → Page 43.
If you dose manually, reduce the amount of deter-
▶
gent for the next washing cycle with the same load.
The temperature is too high.
Wait until the temperature has dropped.
▶
→ "Cancelling the programme", Page 40
▶
Water level is too high.
Start the Drain programme.
▶
Laundry is caught in the door.
Open the door again.
1.
Remove any trapped laundry.
2.
Close the door.
3.
Press Start / Reload to start the programme.
4.
Door is not closed.
Close the door.
1.
Press Start / Reload to start the programme.
2.
Malfunction
Call the after-sales service.
▶
→ "Customer Service", Page 70
The mains plug of the power cord is not plugged in.
Connect the appliance to the power supply.
▶
The circuit breaker is faulty.
Check the circuit breaker in the fuse box.
▶
There has been a power cut.
Check whether the lighting in your kitchen or other
▶
appliances are working.
You have not pressed Start / Reload.
Press Start / Reload.
▶
Door is not closed.
Close the door.
1.
Press Start / Reload to start the programme.
2.
Childproof lock is activated.
Troubleshooting en
59