DeWalt EV CHARGER DXPAEV048 Instruction Manual page 10

Troubleshooting
Problem Possible solution
The vehicle is not • Verify that the product has power:
responding or Cycle utility power to the product by
charging.
switching the circuit breaker off and
then on.
• Verify that the connector of the
charging handle fits securely to the
vehicle's charging port.
• Verify that the vehicle has been turned
off.
• Inspect the product for damage. If
damaged, stop using the product and
switch the circuit breaker off. Contact
customer service.
The app cannot find • Verify that the product has power:
the product. Cycle utility power to the product by
switching the circuit breaker off and
then on.
• Restart the app.
Error Codes
Error
Problem
code
E1 Under voltage
E2 Over voltage
E3
Over current
E4 Ground fault
E5 Current leakage
E6 Over temperature
E7 Relay failure
E8 Failed self-check
E9 Comm fault
E10
Reset failure
E11 Diode fault
E12 CP fault
NOTICE: If the solutions did not solve the problem, stop using the
product� Switch the circuit breaker off and contact customer service
for support�
Accessories
WARNING: Since accessories, other than those offered by
D WALT, have not been tested with this product, use of such
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accessories with this product could be hazardous� To reduce the risk
of injury, only D WALT recommended accessories should be used
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with this product�
Solution
Switch the circuit breaker off, wait
for 5 seconds and switch it back on.
Wait for 30 seconds. If the fault
remains, switch the circuit breaker
off, wait 5 seconds and switch it
back on.
Switch the circuit breaker off, wait
for 5 seconds and switch it back on.
Switch the circuit breaker off, wait
for 45 minutes and switch it back
on.
Switch the circuit breaker off and
let the product cool down before
switch it on again.
Switch the circuit breaker off, wait
for 5 seconds and switch it back on.
Switch the circuit breaker off and
contact customer service.
Switch the circuit breaker off, wait
for 5 seconds and switch it back on.
If you need assistance regarding accessories,
please contact the manufacturer at 1-855-815-1171 or
support@dewaltevcharger�com�
FCC Statement
FCC Supplier's Declaration of Conformity
Unique identifier:
Responsible party:
U.S. contact
information:
Email:
FCC Interference Statement
NOTICE: This equipment has been tested and found to comply with
the limits for a Class B digital device, pursuant to Part 15 of the FCC
Rules� These limits are designed to provide reasonable protection
against harmful interference in a residential installation� This equipment
generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause
harmful interference to ratio communications� However, there is no
guarantee that interference will not occur in a particular installation� If
this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or
more of the following measures:
• Reorient or relocate the receiving antenna�
• Increase the separation between the equipment and the receiver�
• Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected
• Consult the dealer or an experienced radio/TV technician for help�
NOTICE: Per FCC Part 15, changes or modifications to this
equipment not expressly approved by D
authority to operate this equipment�
Canada IC Notice
This device contains licence-exempt transmitter(s)/receiver(s) that
comply with Innovation, Science and Economic Development
Canada's licence-exempt RSS(s)� Operation is subject to the
following two conditions:
(1) this device may not cause interference, and
(2) this device must accept any interference, including interference
that may cause undesired operation of the device�
This equipment complies with Industry Canada radiation exposure
limits set forth for an uncontrolled environment�
This Class B digital apparatus complies with Canadian CAN
ICES-003(B) / NMB-003(B) standard�
Service Information
Whether you need technical advice, repair or genuine factory
replacement parts, contact the manufacturer at 1-855-815-1171 or
support@dewaltevcharger�com�
10
DXPAEV048
Paragon Group USA LLC, 100 West
Forest Avenue, Unit A, Englewood,
NJ07631, USA
Paragon Group USA LLC, 100 West
Forest Avenue, Unit A, Englewood,
NJ07631, USA
support@dewaltevcharger.com.
WALT could void your
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