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Troubleshoot with the LEDs
After you turn on power to the router, the following sequence of events should occur:
When power is first applied, verify that the Power LED
1.
Verify that the Power/Test LED turns amber within a few seconds, indicating that the self-test
2.
is running.
After approximately 30 seconds, verify the following:
3.
The Power/Test LED is solid green.
•
The Internet LED is lit.
•
The Wireless LED is lit unless you turned off the wireless radio.
•
The LEDs on the front panel of the router can be used for troubleshooting.
Power LED Is Off or Blinking
Make sure that the power cord is securely connected to your router and that the power
•
adapter is securely connected to a functioning power outlet.
Check that you are using the power adapter that NETGEAR supplied for this product.
•
If the Power LED blinks slowly and continuously, the router firmware is corrupted. This
•
can happen if a firmware upgrade is interrupted, or if the router detects a problem with the
firmware. If the error persists, you have a hardware problem. For recovery instructions, or
help with a hardware problem, contact technical support at
Power LED Stays Amber
When the router is turned on, the Power/Test LED turns amber for about 20 seconds and
then turns green. If the LED does not turn green, the router has a problem.
If the Power LED is still amber one minute after you turn on power to the router:
Turn off the power and then turn it back on to see if the router recovers.
1.
Press and hold the Reset button to return the router to its factory settings.
2.
See
Troubleshoot Your Network Using the Ping Utility
If the error persists, you might have a hardware problem. Contact technical support at
www.netgear.com/support.
R7000 Smart WiFi Router
Troubleshooting
119
is lit.
www.netgear.com/support.
on page 124.
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