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Common problems and their solutions
Symptom
Possible causes
No sound
Worn-out battery
Clogged sound outlet
Intermittent
Clogged sound outlet
or reduced sound
Moisture
Worn-out battery
Clogged damping filter in hook
Squealing
Hearing instrument inserted improperly
noise
Ear wax accumulated in ear canal
If none of the above solutions solves the problem, ask your Hearing Care Professional
for assistance.
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Solutions
Change battery
Clean earmould
Clean earmould
Wipe battery and instrument with dry cloth
Change battery
Contact your Hearing Care Professional for assistance
Reinsert hearing instrument
Have ear canal examed by your doctor
pg. 7
pg. 30 & 34
pg. 30 & 34
pg. 38
pg. 7
pg. 11
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