Daikin Altherma 3 H MT F+W User Reference Manual
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Daikin Altherma 3 H MT F+W User Reference Manual

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ETVH12S(U)18EA6V
ETVH12S(U)23EA6V
ETVH12S18EA9W
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ETVX12S23EA6V
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User reference guide
Daikin Altherma 3 H MT F+W
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ETBH12EF9W
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Summary of Contents for Daikin Altherma 3 H MT F+W

  • Page 1 User reference guide Daikin Altherma 3 H MT F+W ETVH12S(U)18EA6V ETBH12EF6V ETVH12S(U)23EA6V ETBH12EF9W ETVH12S18EA9W ETBX12EF6V ETVH12S23EA9W ETBX12EF9W ETVX12S18EA6V ETVX12S23EA6V ETVX12S18EA9W ETVX12S23EA9W...

  • Page 2: Table Of Contents

    Symptom: You are feeling too cold (hot) in your living room..................58 Symptom: The water at the tap is too cold........................58 Symptom: Heat pump failure ............................59 User reference guide ETVH/X12S(U)18+23EA6V+9W + ETBH/X12EF6V+9W Daikin Altherma 3 H MT F+W 4P634888-1 – 2021.03...
  • Page 3 Overview: Relocation ..............................61 10 Disposal 11 Glossary 12 Installer settings: Tables to be filled in by installer 12.1 Configuration wizard............................... 64 12.2 Settings menu ................................. 65 ETVH/X12S(U)18+23EA6V+9W + ETBH/X12EF6V+9W User reference guide Daikin Altherma 3 H MT F+W 4P634888-1 – 2021.03...

  • Page 4: About This Document

    Latest revisions of the supplied documentation may be available on the regional Daikin website or via your installer. The original documentation is written in English. All other languages are translations. ETVH/X12S(U)18+23EA6V+9W + ETBH/X12EF6V+9W User reference guide Daikin Altherma 3 H MT F+W 4P634888-1 – 2021.03...

  • Page 5: Meaning Of Warnings And Symbols

    About this document Daikin Residential Controller app If set up by your installer, you can use the Daikin Residential Controller app to control and monitor the status of your system. For more information, see: http://www.onlinecontroller.daikineurope.com/ Breadcrumbs Breadcrumbs (example: [4.3]) help you to locate where you are in the menu structure of the user interface.
  • Page 6 Example: " 1–3 Figure title" means "Figure 3 in chapter 1". Indicates a table title or a reference to it. Example: " 1–3 Table title" means "Table 3 in chapter 1". ETVH/X12S(U)18+23EA6V+9W + ETBH/X12EF6V+9W User reference guide Daikin Altherma 3 H MT F+W 4P634888-1 – 2021.03...

  • Page 7: User Safety Instructions

    Do NOT place any objects containing water on the unit. CAUTION ▪ Do NOT place any objects or equipment on top of the unit. ▪ Do NOT sit, climb or stand on the unit. ETVH/X12S(U)18+23EA6V+9W + ETBH/X12EF6V+9W User reference guide Daikin Altherma 3 H MT F+W 4P634888-1 – 2021.03...

  • Page 8: Instructions For Safe Operation

    Do NOT use cleaning materials or means to accelerate the defrosting process other than those recommended by the manufacturer. ▪ Be aware that the refrigerant inside the system is odourless. ETVH/X12S(U)18+23EA6V+9W + ETBH/X12EF6V+9W User reference guide Daikin Altherma 3 H MT F+W 4P634888-1 – 2021.03...
  • Page 9 Reason: Refrigerant might leak into the water circuit, and subsequently into the room when you purge air from the heat emitters or collectors. ETVH/X12S(U)18+23EA6V+9W + ETBH/X12EF6V+9W User reference guide Daikin Altherma 3 H MT F+W 4P634888-1 – 2021.03...

  • Page 10: About The System

    Radiators, heat pump convectors, or fan coil units INFORMATION The indoor unit and the domestic hot water tank (if installed) can be separated or integrated depending on the indoor unit type. ETVH/X12S(U)18+23EA6V+9W + ETBH/X12EF6V+9W User reference guide Daikin Altherma 3 H MT F+W 4P634888-1 – 2021.03...

  • Page 11: Quick Guide

    –if enabled– can still activate. However, for leaving water temperature control and external room thermostat control, the protection is NOT guaranteed. ETVH/X12S(U)18+23EA6V+9W + ETBH/X12EF6V+9W User reference guide Daikin Altherma 3 H MT F+W 4P634888-1 – 2021.03...
  • Page 12 You can use the leaving water temperature setpoint screen to read out and adjust the desired leaving water temperature. 1 Go to [2]: Main zone or [3]: Additional zone. Main zone Additional zone ETVH/X12S(U)18+23EA6V+9W + ETBH/X12EF6V+9W User reference guide Daikin Altherma 3 H MT F+W 4P634888-1 – 2021.03...
  • Page 13 X2. X1, X2 Outdoor ambient temperature Y1~Y4 Desired leaving water temperature a WD curve before changes b WD curve after changes c Slope d Offset ETVH/X12S(U)18+23EA6V+9W + ETBH/X12EF6V+9W User reference guide Daikin Altherma 3 H MT F+W 4P634888-1 – 2021.03...

  • Page 14: Domestic Hot Water

    AH error occurs. 1 Go to [C.3]: Operation > Tank. Operation Space heating/cooling Tank 2 Set operation to On or Off. ETVH/X12S(U)18+23EA6V+9W + ETBH/X12EF6V+9W User reference guide Daikin Altherma 3 H MT F+W 4P634888-1 – 2021.03...
  • Page 15 More information For more information, see also: ▪ "5.4 Turning operation ON or OFF" [  24] ▪ "5.7 Domestic hot water control" [  30] ▪ "5.8 Preset values and schedules" [  34] ETVH/X12S(U)18+23EA6V+9W + ETBH/X12EF6V+9W User reference guide Daikin Altherma 3 H MT F+W 4P634888-1 – 2021.03...

  • Page 16: Operation

    Dials and buttons You use the dials and buttons: ▪ To navigate through the screens, menus and settings of the LCD screen ▪ To set values ETVH/X12S(U)18+23EA6V+9W + ETBH/X12EF6V+9W User reference guide Daikin Altherma 3 H MT F+W 4P634888-1 – 2021.03...
  • Page 17 : Turn the right dial. Navigate through the possible values and settings. ▪ : Press the right dial. Confirm your choice and go to the next menu item. ETVH/X12S(U)18+23EA6V+9W + ETBH/X12EF6V+9W User reference guide Daikin Altherma 3 H MT F+W 4P634888-1 – 2021.03...

  • Page 18: Menu Structure: Overview User Settings

    (**) Only accessible by installer (***) Only applicable when WLAN is installed INFORMATION Depending on the selected installer settings and unit type, settings will be visible/ invisible. ETVH/X12S(U)18+23EA6V+9W + ETBH/X12EF6V+9W User reference guide Daikin Altherma 3 H MT F+W 4P634888-1 – 2021.03...

  • Page 19: Possible Screens: Overview

    26 Feb 2019 22:19 Possible actions on this screen Go through the list of the main menu. Go to the main menu screen. Enable/disable breadcrumbs. ETVH/X12S(U)18+23EA6V+9W + ETBH/X12EF6V+9W User reference guide Daikin Altherma 3 H MT F+W 4P634888-1 – 2021.03...
  • Page 20 Outdoor unit Indoor unit / domestic hot water tank Floor-standing indoor unit with integrated tank Wall-mounted indoor unit Wall-mounted indoor unit with separated tank Water pressure ETVH/X12S(U)18+23EA6V+9W + ETBH/X12EF6V+9W User reference guide Daikin Altherma 3 H MT F+W 4P634888-1 – 2021.03...
  • Page 21 "8.1 To display the help text in case of a malfunction" [  57] for more information. If the corresponding operation (for example: space heating) is not active, the circle is greyed out. ETVH/X12S(U)18+23EA6V+9W + ETBH/X12EF6V+9W User reference guide Daikin Altherma 3 H MT F+W 4P634888-1 – 2021.03...

  • Page 22: Main Menu Screen

    Displays data and information about the Information indoor unit. Installer settings Restriction: Only for the installer. Gives access to advanced settings. ETVH/X12S(U)18+23EA6V+9W + ETBH/X12EF6V+9W User reference guide Daikin Altherma 3 H MT F+W 4P634888-1 – 2021.03...

  • Page 23: Setpoint Screen

    Adjust and automatically apply the desired temperature. Item Description Minimum temperature limit Fixed by the unit Restricted by the installer Maximum temperature limit Fixed by the unit Restricted by the installer ETVH/X12S(U)18+23EA6V+9W + ETBH/X12EF6V+9W User reference guide Daikin Altherma 3 H MT F+W 4P634888-1 – 2021.03...

  • Page 24: Detailed Screen With Values

    Space heating/cooling operation a Space heating/cooling operation ON b Space heating/cooling operation OFF ETVH/X12S(U)18+23EA6V+9W + ETBH/X12EF6V+9W User reference guide Daikin Altherma 3 H MT F+W 4P634888-1 – 2021.03...

  • Page 25: To Turn On Or Off

    AH error occurs. 1 Go to [C.3]: Operation > Tank. Operation Space heating/cooling Tank 2 Set operation to On or Off. ETVH/X12S(U)18+23EA6V+9W + ETBH/X12EF6V+9W User reference guide Daikin Altherma 3 H MT F+W 4P634888-1 – 2021.03...

  • Page 26: Reading Out Information

    About space operation modes Your unit can be a heating or a heating/cooling model: ▪ If your unit is a heating model, it can heat up a space. ETVH/X12S(U)18+23EA6V+9W + ETBH/X12EF6V+9W User reference guide Daikin Altherma 3 H MT F+W 4P634888-1 – 2021.03...
  • Page 27 2 Select a month. 3 For each month, select an option: ▪ Reversible: Not restricted ▪ Heating only: Restricted ▪ Cooling only: Restricted 4 Confirm the changes. ETVH/X12S(U)18+23EA6V+9W + ETBH/X12EF6V+9W User reference guide Daikin Altherma 3 H MT F+W 4P634888-1 – 2021.03...

  • Page 28: Determining Which Temperature Control You Are Using

    During room temperature control, you can use the room temperature setpoint screen to read out and adjust the desired room temperature. 1 Go to [1]: Room. Room ETVH/X12S(U)18+23EA6V+9W + ETBH/X12EF6V+9W User reference guide Daikin Altherma 3 H MT F+W 4P634888-1 – 2021.03...

  • Page 29: To Change The Desired Leaving Water Temperature

    You can use the leaving water temperature setpoint screen to read out and adjust the desired leaving water temperature. 1 Go to [2]: Main zone or [3]: Additional zone. Main zone Additional zone ETVH/X12S(U)18+23EA6V+9W + ETBH/X12EF6V+9W User reference guide Daikin Altherma 3 H MT F+W 4P634888-1 – 2021.03...

  • Page 30: Domestic Hot Water Control

    4 hours starting from the scheduled start-up of disinfection. If the booster heater is restricted during disinfection, this function will NOT be successful and the applicable warning AH will be generated. ETVH/X12S(U)18+23EA6V+9W + ETBH/X12EF6V+9W User reference guide Daikin Altherma 3 H MT F+W 4P634888-1 – 2021.03...

  • Page 31: Reheat Mode

    (example: 50°C) when the temperature drops below a certain value. 60°C 50°C 40°C 15°C 00:00 07:00 14:00 21:00 DHW tank temperature t Time ETVH/X12S(U)18+23EA6V+9W + ETBH/X12EF6V+9W User reference guide Daikin Altherma 3 H MT F+W 4P634888-1 – 2021.03...

  • Page 32: Scheduled Mode

    (example: 45°C). This ensures that a minimum amount of hot water is available at all times. Example: ETVH/X12S(U)18+23EA6V+9W + ETBH/X12EF6V+9W User reference guide Daikin Altherma 3 H MT F+W 4P634888-1 – 2021.03...

  • Page 33: To Change The Domestic Hot Water Temperature

    Activate or deactivate Powerful operation as follows: 1 Go to [5.1]: Tank > Powerful operation 2 Turn powerful operation Off or On. ETVH/X12S(U)18+23EA6V+9W + ETBH/X12EF6V+9W User reference guide Daikin Altherma 3 H MT F+W 4P634888-1 – 2021.03...

  • Page 34: Preset Values And Schedules

    Additional to the user-defined preset values, the system also contains some system-defined preset values that you can use when programming schedules. ETVH/X12S(U)18+23EA6V+9W + ETBH/X12EF6V+9W User reference guide Daikin Altherma 3 H MT F+W 4P634888-1 – 2021.03...

  • Page 35: Using And Programming Schedules

    User defined 1 3 Select Select. Delete Rename Select 4 Select the schedule that you currently want to use. Possible schedules The table contains the following information: ETVH/X12S(U)18+23EA6V+9W + ETBH/X12EF6V+9W User reference guide Daikin Altherma 3 H MT F+W 4P634888-1 – 2021.03...
  • Page 36 Off: When the system is NOT allowed to heat additional zone in heating up the additional zone. mode. ▪ On: When the system is allowed to heat up the additional zone. ETVH/X12S(U)18+23EA6V+9W + ETBH/X12EF6V+9W User reference guide Daikin Altherma 3 H MT F+W 4P634888-1 – 2021.03...
  • Page 37 Possible actions: You can use the following system-defined preset values: ▪ Quiet ▪ More quiet ▪ Most quiet "About quiet mode" [  50]. ETVH/X12S(U)18+23EA6V+9W + ETBH/X12EF6V+9W User reference guide Daikin Altherma 3 H MT F+W 4P634888-1 – 2021.03...

  • Page 38: Schedule Screen: Example

    5 Program the schedule for Saturday and copy it to Sunday. 6 Give the schedule a name. To go to the schedule 1 Go to [1.1]: Room > Schedule. 2 Set scheduling to Yes. ETVH/X12S(U)18+23EA6V+9W + ETBH/X12EF6V+9W User reference guide Daikin Altherma 3 H MT F+W 4P634888-1 – 2021.03...
  • Page 39 Edit Copy 3 Select OK to confirm. To program the schedule for Monday 1 Select Monday. User defined 1 2 Select Edit. Delete Edit Copy ETVH/X12S(U)18+23EA6V+9W + ETBH/X12EF6V+9W User reference guide Daikin Altherma 3 H MT F+W 4P634888-1 – 2021.03...
  • Page 40 1 Select Monday. User defined 1 2 Select Copy. Delete Edit Copy Result: Next to the copied day, "C" is displayed. 3 Select Tuesday. User defined 1 ETVH/X12S(U)18+23EA6V+9W + ETBH/X12EF6V+9W User reference guide Daikin Altherma 3 H MT F+W 4P634888-1 – 2021.03...
  • Page 41 8:00 21°C 23:00 18°C --:-- 4 Confirm the changes. 5 Select Saturday. 6 Select Copy. 7 Select Sunday. 8 Select Paste. Result: User defined 1 ETVH/X12S(U)18+23EA6V+9W + ETBH/X12EF6V+9W User reference guide Daikin Altherma 3 H MT F+W 4P634888-1 – 2021.03...

  • Page 42: Setting The Energy Prices

    [7.5.1]=12 To set the gas price 1 Go to [7.6]: User settings > Gas price. 2 Select the correct gas price. 3 Confirm the changes. ETVH/X12S(U)18+23EA6V+9W + ETBH/X12EF6V+9W User reference guide Daikin Altherma 3 H MT F+W 4P634888-1 – 2021.03...
  • Page 43 To set the electricity price in case of an incentive per kWh renewable energy Calculate the value for the electricity price with following formula: ▪ Actual electricity price+Incentive/kWh ETVH/X12S(U)18+23EA6V+9W + ETBH/X12EF6V+9W User reference guide Daikin Altherma 3 H MT F+W 4P634888-1 – 2021.03...

  • Page 44: Weather-Dependent Curve

    ETVH/X12S(U)18+23EA6V+9W + ETBH/X12EF6V+9W User reference guide Daikin Altherma 3 H MT F+W 4P634888-1 – 2021.03...

  • Page 45: 2-Points Curve

    See "5.9.4 Using weather-dependent curves" [  47]. 5.9.2 2-points curve Define the weather-dependent curve with these two setpoints: ▪ Setpoint (X1, Y2) ▪ Setpoint (X2, Y1) Example ETVH/X12S(U)18+23EA6V+9W + ETBH/X12EF6V+9W User reference guide Daikin Altherma 3 H MT F+W 4P634888-1 – 2021.03...

  • Page 46: Slope-Offset Curve

    Examples Weather-dependent curve when slope is selected: Weather-dependent curve when offset is selected: ETVH/X12S(U)18+23EA6V+9W + ETBH/X12EF6V+9W User reference guide Daikin Altherma 3 H MT F+W 4P634888-1 – 2021.03...

  • Page 47: Using Weather-Dependent Curves

    5.9.4 Using weather-dependent curves Configure weather-dependent curves as following: To define the setpoint mode To use the weather-dependent curve, you need to define the correct setpoint mode: ETVH/X12S(U)18+23EA6V+9W + ETBH/X12EF6V+9W User reference guide Daikin Altherma 3 H MT F+W 4P634888-1 – 2021.03...
  • Page 48 You cannot configure the curve with temperatures that are higher or lower than the set maximum and minimum setpoints for that zone or for the tank. When the maximum or minimum setpoint is reached, the curve flattens out. ETVH/X12S(U)18+23EA6V+9W + ETBH/X12EF6V+9W User reference guide Daikin Altherma 3 H MT F+W 4P634888-1 – 2021.03...

  • Page 49: Other Functionalities

    ↓ ↓ ↓ ↓ ↓ "5.9.2 2-points curve" [  45]. 5.10 Other functionalities 5.10.1 To configure time and date 1 Go to [7.2] User settings > Time/date. ETVH/X12S(U)18+23EA6V+9W + ETBH/X12EF6V+9W User reference guide Daikin Altherma 3 H MT F+W 4P634888-1 – 2021.03...

  • Page 50: Using Quiet Mode

    Setting the starting date and ending date of your holiday. Activating the holiday mode. To check if holiday mode is activated and/or running is displayed on the home screen, holiday mode is active. ETVH/X12S(U)18+23EA6V+9W + ETBH/X12EF6V+9W User reference guide Daikin Altherma 3 H MT F+W 4P634888-1 – 2021.03...

  • Page 51: Using Wlan

    Restriction: WLAN settings are only visible when a WLAN module is installed. About the WLAN module The wireless LAN module connects the heat pump system to the internet. As user you can then control the heat pump system via the Daikin Residential Controller app. This needs the following components:...
  • Page 52 See: http://www.onlinecontroller.daikineurope.com/ Configuration To configure the Daikin Residential Controller app, follow the in-app instructions. While doing this, the following actions and information are needed on the user interface of the indoor unit: [D] Wireless gateway...
  • Page 53 The Daikin Residential Controller app needs to be installed on the user's smartphone. See: http://www.onlinecontroller.daikineurope.com/ Configuration To configure the Daikin Residential Controller app, follow the in-app instructions. While doing this, the following actions and information are needed on the user interface: [D] Wireless gateway...
  • Page 54 [D.6] Cloud connection: Read out the status of the connection to the cloud: 1 Go to [D.6]: Wireless gateway > Cloud connection. 2 Read out the connection status: ▪ Not connected ▪ Connected ETVH/X12S(U)18+23EA6V+9W + ETBH/X12EF6V+9W User reference guide Daikin Altherma 3 H MT F+W 4P634888-1 – 2021.03...

  • Page 55: Energy Saving Tips

    Program to turn ON the domestic hot water pump ONLY during periods of the day when instant hot water is necessary. Example: In the morning and evening. ETVH/X12S(U)18+23EA6V+9W + ETBH/X12EF6V+9W User reference guide Daikin Altherma 3 H MT F+W 4P634888-1 – 2021.03...

  • Page 56: Maintenance And Service

    Do NOT use the unit until a service person confirms that the part from which the refrigerant leaked has been repaired. ETVH/X12S(U)18+23EA6V+9W + ETBH/X12EF6V+9W User reference guide Daikin Altherma 3 H MT F+W 4P634888-1 – 2021.03...

  • Page 57: Troubleshooting

    Conditions: The user permission level is set to advanced end user. 1 Go to [8.2]: Information > Malfunction history. You see a list of the most recent malfunctions. ETVH/X12S(U)18+23EA6V+9W + ETBH/X12EF6V+9W User reference guide Daikin Altherma 3 H MT F+W 4P634888-1 – 2021.03...

  • Page 58: Symptom: You Are Feeling Too Cold (Hot) In Your Living Room

    (Eco setpoint = lower tank temperature) during the day. "5.8.2  Using programming schedules"  [   35] and "5.8.3  Schedule screen: Example" [  38]. ETVH/X12S(U)18+23EA6V+9W + ETBH/X12EF6V+9W User reference guide Daikin Altherma 3 H MT F+W 4P634888-1 – 2021.03...

  • Page 59: Symptom: Heat Pump Failure

    Perform hydraulic balancing to assure that the flow is correctly distributed between the emitters. hydraulic balancing sufficient, change pump limitation settings ([9-0D] and [9-0E] if applicable). ETVH/X12S(U)18+23EA6V+9W + ETBH/X12EF6V+9W User reference guide Daikin Altherma 3 H MT F+W 4P634888-1 – 2021.03...
  • Page 60 If yes, make sure that the room where you want to purge air is sufficiently ventilated. Reason: Refrigerant might leak into the water circuit, and subsequently into the room when you purge air from the heat emitters or collectors. ETVH/X12S(U)18+23EA6V+9W + ETBH/X12EF6V+9W User reference guide Daikin Altherma 3 H MT F+W 4P634888-1 – 2021.03...

  • Page 61: Relocation

    If you want to relocate parts of your system, contact your installer. You can find the contact/helpdesk number via the user interface. 1 Go to [8.3]: Information > Dealer information. ETVH/X12S(U)18+23EA6V+9W + ETBH/X12EF6V+9W User reference guide Daikin Altherma 3 H MT F+W 4P634888-1 – 2021.03...

  • Page 62: Disposal

    MUST comply with applicable legislation. Units MUST be treated at a specialised treatment facility for reuse, recycling and recovery. ETVH/X12S(U)18+23EA6V+9W + ETBH/X12EF6V+9W User reference guide Daikin Altherma 3 H MT F+W 4P634888-1 – 2021.03...

  • Page 63: Glossary

    Optional equipment Equipment made or approved by Daikin that can be combined with the product according to the instructions in the accompanying documentation. Field supply Equipment NOT made by Daikin that can be combined with the product according to the instructions in the accompanying documentation.

  • Page 64: Installer Settings: Tables To Be Filled In By Installer

    Additional zone (only if [4.4]=1, dual zone) Emitter type [3.7] Control (read only) [3.9] Setpoint mode [3.4] Schedule [3.1] WD curve type [3.C] (read only) Tank (if applicable) ETVH/X12S(U)18+23EA6V+9W + ETBH/X12EF6V+9W User reference guide Daikin Altherma 3 H MT F+W 4P634888-1 – 2021.03...

  • Page 65: Settings Menu

    WD curve type [5.E] (read only) 12.2 Settings menu Setting Fill in… Main zone Thermostat type [2.A] Additional zone (if applicable) Thermostat type [3.A] Information Dealer information [8.3] ETVH/X12S(U)18+23EA6V+9W + ETBH/X12EF6V+9W User reference guide Daikin Altherma 3 H MT F+W 4P634888-1 – 2021.03...
  • Page 68 4P634888-1 2021.03 Verantwortung für Energie und Umwelt...

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