Sony Ericsson Walkman W800 User Manual page 89

Sony ericsson walkman w800: users guide
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Solution: Make sure you attached the
charger correctly. Turn the phone on
with the charger attached. If the phone
starts, restart the phone with no
charger attached.
I cannot charge the phone or battery
capacity is low
Possible cause: The charger is not
properly connected to the phone.
Solution: Make sure that the charger
connector clicks properly into place
when connected. The battery icon
flashes when charging is in progress,
and stops when the battery is fully
%
charged,
6 To charge the battery.
Possible cause: The battery
connection is bad.
Solution: Remove the battery and
clean the connectors. You can use a
soft brush, cloth or q-tip, soaked with
alcohol. Make sure that the battery is
completely dry before you put it back.
Check that the battery connectors in
the phone are undamaged.
Possible cause: The battery is worn
out and needs to be replaced.
Solution: Try another battery and
charger for the same phone model, or
visit your retailer and ask them to
verify if the battery and charger are
working properly.
This is the Internet version of the user's guide. © Print only for private use.
The phone turns itself off
Possible cause: The
been pushed unintentionally.
Solution: Turn on the automatic key
lock, or lock the keypad manually,
%
86 Keypad lock.
Possible cause: The battery
connection is bad.
Solution: Make sure the battery is
inserted correctly,
card and battery.
I cannot use SMS/text messages on
my phone
Possible cause: Settings are missing
or incorrect.
Solution: Contact your network
operator to find out the correct
SMS service centre setting,
%
40 Text messaging (SMS).
I cannot use MMS/picture messages
on my phone
Possible cause: Your subscription
does not include data capability.
Solution: Please contact your network
operator.
Possible cause: Settings are missing
or incorrect.
Solution: Go to
www.SonyEricsson.com/cn, choose
your phone model, then choose
"Phone setup – MMS" and follow the
%
instructions.
69 Settings.
Troubleshooting
button has
%
6 To insert SIM
89

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