Sony Ericsson W880i Troubleshooting Manual
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Also See for W880i:
- User manual (100 pages) ,
- Owner's manual (57 pages) ,
- Quick start manual (21 pages)
Table of Contents
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Trouble Shooting Guide, Mechanical
Applicable for W880i
Contents
1
General ................................................................................................................................. 2
2
Power Problems.................................................................................................................... 6
3
Network/Signal Problems...................................................................................................... 7
4
Audio Problems..................................................................................................................... 8
5
Key Problems...................................................................................................................... 13
6
Display Problems ................................................................................................................ 17
7
Illumination Problems.......................................................................................................... 18
8
Alert Problems..................................................................................................................... 20
9
Charging/Capacity Problems .............................................................................................. 22
10
SIM Problems...................................................................................................................... 23
11
Data Transfer Problems using a Data Cable ...................................................................... 24
12
Hands-Free Problems ......................................................................................................... 24
13
Rear Camera Problems ...................................................................................................... 25
14
Video Call Camera Problems (W880 Only)......................................................................... 27
15
Bluetooth Problems............................................................................................................. 29
16
Revision History .................................................................................................................. 30
©
Company Internal
Sony Ericsson Mobile Communications AB
Service functions in the software ................................................................................... 3
Misuse and other no warranty issues ............................................................................ 4
Receiver:........................................................................................................................ 8
Rear Speaker:.............................................................................................................. 10
Microphone: ................................................................................................................. 12
Keypad:........................................................................................................................ 13
Volume key: ................................................................................................................. 14
Camera key ................................................................................................................. 15
Music Key .................................................................................................................... 15
Keypad Illumination: The entire keypad will not illuminate ......................................... 18
Keypad Illumination: A portion of the keypad does not illuminate ............................. 18
Display Illumination:..................................................................................................... 19
Vibrator: ....................................................................................................................... 20
Rear speaker: .............................................................................................................. 20
Trouble Shooting Guide, Mechanical
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Table of Contents
Related Manuals for Sony Ericsson W880i
Summary of Contents for Sony Ericsson W880i
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Page 1: Table Of Contents
Data Transfer Problems using a Data Cable ..............24 Hands-Free Problems ......................24 Rear Camera Problems ...................... 25 Video Call Camera Problems (W880 Only)................. 27 Bluetooth Problems......................29 Revision History ........................30 4/000 21-1/FEA 209 544/123 A © Company Internal Sony Ericsson Mobile Communications AB... -
Page 2: General
NOTE! If all of the repair actions listed in this document for addressing a problem have been performed and a unit still is not working, handle the unit according to your local Sony Ericsson Representative 4/000 21-1/FEA 209 544/123 A 2(30) ©... -
Page 3: Service Functions In The Software
Microphone Vibrator Camera Video Call Camera Memory Stick Real time clock Total call time Security NOTE: Different names may occur depending on language setting and customization. 4/000 21-1/FEA 209 544/123 A 3(30) © Company Internal Sony Ericsson Mobile Communications AB... -
Page 4: Misuse And Other No Warranty Issues
LCD cracked due to drop. Clear scratches Mark after drop misuse. Corrosion components on the PCB. Corrosion components on the PCB. Components damaged by liquid System connector damaged by liquid 4/000 21-1/FEA 209 544/123 A 4(30) © Company Internal Sony Ericsson Mobile Communications AB... - Page 5 The following pictures show the different between an indicator that has been in contact with liquid and one that has not. Not Exposed to Liquid Exposed to Liquid 4/000 21-1/FEA 209 544/123 A 5(30) © Company Internal Sony Ericsson Mobile Communications AB...
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Page 6: Power Problems
Replace the dome foil assembly dome foil assembly If the issue is still not resolved! • Send to a repair location allowed to perform electrical repairs on this product 4/000 21-1/FEA 209 544/123 A 6(30) © Company Internal Sony Ericsson Mobile Communications AB... -
Page 7: Network/Signal Problems
If the issue has not been resolved ! • Replace the antenna If the issue is still not resolved! • Send to a repair location allowed to perform electrical repairs on this product 4/000 21-1/FEA 209 544/123 A 7(30) © Company Internal Sony Ericsson Mobile Communications AB... -
Page 8: Audio Problems
No sound or poor receiver’s dust cloth quality sound Inspect the receiver’s dust cloth • If dirty – Clean • If damaged – Replace the camera flex assembly 4/000 21-1/FEA 209 544/123 A 8(30) © Company Internal Sony Ericsson Mobile Communications AB... - Page 9 • If the issue is still not resolved ! Send to a repair location allowed to perform electrical repairs on this product 4/000 21-1/FEA 209 544/123 A 9(30) © Company Internal Sony Ericsson Mobile Communications AB...
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Page 10: Rear Speaker
Inspect the rear speaker cloth • If dirty – Clean • If damaged – Replace the camera flex assembly 4/000 21-1/FEA 209 544/123 A 10(30) © Company Internal Sony Ericsson Mobile Communications AB... - Page 11 • If the issue is still not resolved! Send to a repair location allowed to perform electrical repairs on this product 4/000 21-1/FEA 209 544/123 A 11(30) © Company Internal Sony Ericsson Mobile Communications AB...
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Page 12: Microphone
If the issue is still not resolved! • Send to a repair location allowed to perform electrical repairs on this product 4/000 21-1/FEA 209 544/123 A 12(30) © Company Internal Sony Ericsson Mobile Communications AB... -
Page 13: Key Problems
Replace the dome foil assembly If the issue is still not resolved! • Send to a repair location allowed to perform electrical repairs on this product 4/000 21-1/FEA 209 544/123 A 13(30) © Company Internal Sony Ericsson Mobile Communications AB... -
Page 14: Volume Key
• If the issue is still not resolved! Send to a repair location allowed to perform electrical repairs on this product 4/000 21-1/FEA 209 544/123 A 14(30) © Company Internal Sony Ericsson Mobile Communications AB... -
Page 15: Camera Key
If dirty or damaged, replace the Music key Inspect the Music key’s dome foil on • If damaged, replace the camera flex the camera flex assembly assembly 4/000 21-1/FEA 209 544/123 A 15(30) © Company Internal Sony Ericsson Mobile Communications AB... - Page 16 If the issue is still not resolved! • Send to a repair location allowed to perform electrical repairs on this product 4/000 21-1/FEA 209 544/123 A 16(30) © Company Internal Sony Ericsson Mobile Communications AB...
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Page 17: Display Problems
Send to a repair location allowed to perform electrical repairs on this product Display is not Refer to the “Illumination Problems” section of this document Illuminating properly 4/000 21-1/FEA 209 544/123 A 17(30) © Company Internal Sony Ericsson Mobile Communications AB... -
Page 18: Illumination Problems
If the issue has not been resolved ! • Send to a repair location allowed to perform electrical repairs on this product 4/000 21-1/FEA 209 544/123 A 18(30) © Company Internal Sony Ericsson Mobile Communications AB... -
Page 19: Display Illumination
If the issue is still not resolved ! • Send to a repair location allowed to perform electrical repairs on this product 4/000 21-1/FEA 209 544/123 A 19(30) © Company Internal Sony Ericsson Mobile Communications AB... -
Page 20: Alert Problems
Inspect the rear speaker cloth • If dirty – Clean • If damaged – Replace the camera flex assembly 4/000 21-1/FEA 209 544/123 A 20(30) © Company Internal Sony Ericsson Mobile Communications AB... - Page 21 • If the issue is still not resolved! Send to a repair location allowed to perform electrical repairs on this product 4/000 21-1/FEA 209 544/123 A 21(30) © Company Internal Sony Ericsson Mobile Communications AB...
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Page 22: Charging/Capacity Problems
• If the issue has not been resolved ! Send to a repair location allowed to perform electrical repairs on this product 4/000 21-1/FEA 209 544/123 A 22(30) © Company Internal Sony Ericsson Mobile Communications AB... -
Page 23: Sim Problems
Check whether the phone is locked • Use Correct Carrier SIM or test SIM to a particular carrier and whether the correct carrier’s SIM is being used 4/000 21-1/FEA 209 544/123 A 23(30) © Company Internal Sony Ericsson Mobile Communications AB... -
Page 24: Data Transfer Problems Using A Data Cable
If dirty or oxidized – Clean the working connector’s contacts • If the issue has not been resolved ! Send to a repair location allowed to perform electrical repairs on this product 4/000 21-1/FEA 209 544/123 A 24(30) © Company Internal Sony Ericsson Mobile Communications AB... -
Page 25: Rear Camera Problems
Replace the camera flex assembly If the issue is still not resolved ! • Send to a repair location allowed to perform electrical repairs on this product 4/000 21-1/FEA 209 544/123 A 25(30) © Company Internal Sony Ericsson Mobile Communications AB... - Page 26 If the issue is still not resolved! • Send to a repair location allowed to perform electrical repairs on this product 4/000 21-1/FEA 209 544/123 A 26(30) © Company Internal Sony Ericsson Mobile Communications AB...
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Page 27: Video Call Camera Problems (W880 Only)
If the issue has not been resolved ! Replace camera flex assembly • If the issue is still not resolved! Send to a repair location allowed to perform electrical repairs on this product 4/000 21-1/FEA 209 544/123 A 27(30) © Company Internal Sony Ericsson Mobile Communications AB... - Page 28 • If the issue is still not resolved! Send to a repair location allowed to perform electrical repairs on this product 4/000 21-1/FEA 209 544/123 A 28(30) © Company Internal Sony Ericsson Mobile Communications AB...
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Page 29: Bluetooth Problems
If the issue has not been resolved ! • Replace the antenna • If the issue is still not resolved! Send to a repair location allowed to perform electrical repairs on this product 4/000 21-1/FEA 209 544/123 A 29(30) © Company Internal Sony Ericsson Mobile Communications AB... -
Page 30: Revision History
Trouble Shooting Guide, Mechanical 16 Revision History Rev. Date Changes / Comments Feb. 8, 2007 Initial Release 4/000 21-1/FEA 209 544/123 A 30(30) © Company Internal Sony Ericsson Mobile Communications AB...
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