Common Issues (Faq) - Hobot LEGEE-D8 Manual

Common Issues (FAQ)

Case
LEGEE does not start cleaning.  Check if the power is switched ON and the battery is
LEGEE returns to the charging
station or LEGEE LuLu
without completing the
cleaning task.
LEGEE cannot return to the
charging station or LEGEE
LuLu.
LEGEE does not resume the
unfinished task after charging.
LEGEE does not start charging.  Check if the adapter is properly connected to the
Solution
fully charged.
 If LEGEE can't be started by the on-device buttons,
please check if the child lock is engaged in the App,
press the child lock button for 3 seconds or disengage
the child lock in the App.
 Please check if there's hardware error alert in the App.
 The battery is low (orange and blue light flashing).
LEGEE will resume cleaning after it's sufficiently
charged.
 If LEGEE returns with sufficient power:
- LEGEE may have misjudged the landscape due to the
floor molding or due to moving furniture, closed
doors and considered the task completed. LEGEE
could also be blocked by narrow hallways or doorways
so make sure to clear away the obstacles.
- Please check if there are virtual barriers blocking the
way so LEGEE considered the task completed.
- Check if you have only chosen specific rooms instead
of the entire house for the current cleaning task.
 Place the charging station or LEGEE LuLu in an open
space or clear the objects around it and clean the
sensors with clean dry cloth.
 Check if the adapter is properly connected to the
charging station or LEGEE LuLu and is plugged into the
power socket, the charging indicator will show blue
light.
 There is adhesive—which leaves no stain on the floor—
under the charging station for fixation, please make sure
the charging station is firmly fixed on the ground.
Check if it's under the Do Not Disturb period.
charging station or LEGEE LuLu and is plugged into the
power socket.
 The charging indicator will flash blue light when
charging.
 Poor contact with the charge contacts. Please switch off
the power and remove the power source from the
charging station or LEGEE LuLu. Clean all charging
contacts by using a clean cloth with rubbing alcohol to
remove the oxide then try again.
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