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CHECK BEFORE ASKING
FOR SERVICE
▼ If there is a problem with your cooker, check the following details before requesting service to your dealer.
Sometimes the cooker may not operate as desired if used incorrectly.
Case
When cannot turn to
"Non Pressure".
When the lid cannot open
although the lid handle is
turned to "Non Pressure".
When "none pressure"
flashes with a beep during a
preset cooking
When the steam exhausted
between the lid.
When the 'CANCEL' button
does not operate while
cooking.
When you hear weird noises
during cooking and warming
Brown rice is not germinated
properly
When buttons such as Cook
or Preset won't work and the
"
" icon appears
When the " " and the " "
icons and the " " picture
flash in turn
30
Check point
• Did you turn the "lid" handle while cooking?
• Did you turn the "lid" handle before
exhausting steam completely?
• Have you firmly turned the cover handle to
the "High Pressure" position?
• Is there an external substance on the
packing?
• Is packing too old?
• Is the inner pot hot?
• Is currently the setting to lock mode?
• Is there a wind blowing sound when
cooking the rice?
• Is there a "Chi" sound when warming
the rice?
• Does the amount of rice exceed the
specified maximum capacity?
• Is bean(other grains) too dry?
• Have you firmly turned the cover handle to
the "High Pressure" or the "Non Pressure"
position?
• Has the "Locked Key" or the "Unlocked
Key" icon appeared?
•Is the top cover open?
Do the following
• Don't open the lid while cooking. If you want to open
lid while cooking, press the 'CANCEL' button more
than 0.3 seconds and release the steam.
• Pull the pressure handle to the side once and allow
the steam to completely.
• Because of the pressure.
• Pull the pressure handle to aside once and exhaust
the steam completely.
• Precisely turn the cover handle to select the
high pressure mode.
• Clean the packing with duster.
• Keep the packing clean.
• If the steam is exhausted through the lid, please
power off and contact the service center and dealer.
• Packing life cycle is 12 month, please replace
thepacking per 1 year.
• Keep pressing the 'CANCEL' button for 2 seconds
for safety reason if you want to cancel while
cooking.
• Be careful of hot steam emission or hot contents
spattered from the automatic steam outlet during
cancellation.
• Please press 'SET' button for over 2 seconds to
release.
• Is the inner pot inserted?
• Check the rated voltage?
• Put the specified maximum capacity of brown rice.
• Old rice or contaminated rice may not be
germinated properly.
• Firmly turn the cover handle completely to the
"High Pressure" or the "Non Pressure" position. If the
cover handle is not completely fastened, the Cook
and the Preset buttons will not work.
• When you want to let the product perform High/non
Pressure Cook, Keep Warm/Reheat, or Preset
function, please close the top cover first.
• If you don't close the cover during cooking, you
may get burned by hot steam.
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