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Ruijie Networks RG-SAP815-SP Hardware Installation And Reference Manual

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Ruijie RG-SAP815-SP Access Point
Hardware Installation and Reference Guide
Document Version: V1.1
Date: August 16, 2023
Copyright © 2023 Ruijie
Networks

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Summary of Contents for Ruijie Networks RG-SAP815-SP

  • Page 1 Ruijie RG-SAP815-SP Access Point Hardware Installation and Reference Guide Document Version: V1.1 Date: August 16, 2023 Copyright © 2023 Ruijie Networks...
  • Page 2 Due to product version upgrades or other reasons, the content of this document will be updated from time to time. Ruijie Networks reserves the right to modify the content of the document without any notice or prompt.

  • Page 3: Preface

    Preface Intended Audience This document is intended for: Network engineers  Technical support and servicing engineers  Network administrators  Technical Support Ruijie Networks Website: https://www.ruijienetworks.com/  Technical Support Website: https://ruijienetworks.com/support  Case Portal: https://caseportal.ruijienetworks.com  Community: https://community.ruijienetworks.com  Technical Support Email: service_rj@ruijienetworks.com ...
  • Page 4 Note An alert that contains additional or supplementary information that if not understood or followed will not lead to serious consequences. Specification An alert that contains a description of product or version support. 2. Note This manual provides the device installation steps, hardware troubleshooting, module technical specifications, and specifications and usage guidelines for cables and connectors.

  • Page 5: Table Of Contents

    Contents Preface ..............................I 1 Product Overview ..........................1 1.1 Appearance ..........................1 1.2 Package Contents ........................3 1.3 Technical Specifications ......................3 1.3.1 Size and Weight ......................3 1.3.2 RF ........................... 4 1.3.3 Ports ..........................6 1.3.4 Power Supply ........................ 6 1.3.5 Environment and Reliability ..................
  • Page 6 2.2.3 Space Requirement ....................11 2.2.4 Temperature/Humidity Requirements ..............11 2.2.5 Cleanliness Requirements ..................12 2.2.6 Anti-interference Requirements ................13 2.2.7 Installation Site Requirements .................. 13 2.3 Tools ............................13 3 Installing the Access Point ......................15 3.1 Installation Flowchart ......................15 3.2 Before You Begin ........................
  • Page 7 3.9.2 Checking Cable Connection ..................23 3.9.3 Checking Power Supply ..................... 24 4 Verifying Operating Status ......................25 4.1 Configuring the Environment ....................25 4.2 Powering up the AP........................ 25 4.2.1 Checking Environment before Power-on ..............25 4.2.2 Checking Environment after Power-on ..............25 5 Monitoring and Maintenance .......................
  • Page 8 6.2.6 LED keeps blinking orange (Fit AP mode) ..............28 6.2.7 LED does not turn solid blue or blinking blue ............28 7 Appendix ............................28 7.1 Connectors and Media ......................28 7.2 Cabling Recommendations ....................30...

  • Page 9: Product Overview

    Product Overview Product Overview The RG-SAP815-SP AP is a dual-band dual-radio access point compliant with the IEEE 802.11ax standard. The RG-SAP815-SP AP provides a combined data rate of 1.775 Gbps, with up to 574 Mbps in the 2.4 GHz band and 1.201 Gbps in the 5 GHz band, available for flexible deployments in the field of education, government, finance and business.
  • Page 10 Hardware Installation and Reference Guide Product Overview Figure 1-2 Front Panel Table 1-1 Front Panel Item Description Indicate the operation status of device. Figure 1-3 Side View...

  • Page 11: Package Contents

    Note The nameplate is at the bottom of the access point. Package Contents Table 1-3 Package Contents Item Quantity RG-SAP815-SP Access Point Mounting Bracket Wall Anchor Phillips Pan Head Screws M4 x 20 Warranty Card Quick Start Guide Technical Specifications 1.3.1...
  • Page 12 Hardware Installation and Reference Guide Product Overview (W x D x H) Main Unit: 0.6 kg (1.32 lbs.) Weight Bracket: 0.2 kg (0.44 lbs.) Mounting Ceiling/wall mount capable Kensington lock Anti-theft Lock Security screw Bracket Dimensions 120 mm ×120 mm ×8 mm (4.72 in. x 4.72 in. x 0.31 in.) (W x D x H) Mounting Hole 53 mm (2.09 in.)
  • Page 13 Hardware Installation and Reference Guide Product Overview Radio1: 2.4 GHz, 574 Mbps Max. Data Radio2: 5 GHz, 1.201 Gbps Rate Combined dual-band: 1.775 Gbps Antenna Type Built-in omnidirectional antenna 2.4 GHz: 2 dBi Antenna Gain 5 GHz: 2 dBi Max. Transmit 20 dBm (country-specific restrictions apply) Power Transmit...

  • Page 14: Ports

    Hardware Installation and Reference Guide Product Overview 1.3.3 Ports Table 1-6 Ports Item Description Bluetooth Bluetooth 5.1 Fixed Service One 10/100/1000 Base-T Ethernet port (IEEE 802.3af-compliant PoE) Port Fixed Management One RJ45 Console port Port One system status LED Button One reset button 1.3.4 Power Supply...

  • Page 15: Leds And Button

    Hardware Installation and Reference Guide Product Overview At a height between 3000 m (9842.52 ft.) to 5000 m (16404.20 ft.) above the sea level, every time the altitude increases by 166 m (546 ft.), the maximum temperature decreases by 1°C (1.8°F). Operating: 5% to 95% (RH), non-condensing Humidity Storage: 5% to 95% (RH), non-condensing...
  • Page 16 Hardware Installation and Reference Guide Product Overview Blinking uBoot program initialization is in progress. green Solid green Main program initialization is in progress. Blinking red Initialization is complete, but no Ethernet activity. Normal operation, but no wireless clients are associated Solid blue with the AP.

  • Page 17: Preparing For Installation

    Hardware Installation and Reference Guide Preparing for Installation Preparing for Installation Safety Precautions Note To avoid personal injury and device damage, carefully read the safety precautions  before you install the device. The following safety precautions may not cover all possible dangers. ...

  • Page 18: Electric Safety

    Hardware Installation and Reference Guide Preparing for Installation 2.1.3 Electric Safety Warning Improper or incorrect electric operations may cause a fire, electric shock, and other  accidents, and lead to severe and fatal personal injury and device damage. Direct or indirect contact with high voltage or mains power supply via wet objects ...

  • Page 19: Bearing Requirements

    Hardware Installation and Reference Guide Preparing for Installation The installation site must meet the following requirements. 2.2.1 Bearing Requirements Evaluate the weight of the device and its accessories (for example, the bracket and power supply modules), and ensure that the ground of the installation site meets the requirements.

  • Page 20: Cleanliness Requirements

    Hardware Installation and Reference Guide Preparing for Installation 2.2.5 Cleanliness Requirements Dust poses a major threat to the device. The indoor dust takes on a positive or negative static electric charge when falling on the device, causing poor contact of the metallic joint.

  • Page 21: Anti-Interference Requirements

    Hardware Installation and Reference Guide Preparing for Installation Average (mg/m Maximum (mg/m Chlorine gas (CI 0.01 Note Average refers to the average value of harmful gases measured in one week. Maximum refers to the upper limit of harmful gases measured in one week, and the maximum value lasts up to 30 minutes every day.
  • Page 22 Hardware Installation and Reference Guide Preparing for Installation Special Antistatic gloves, wire stripper, crimping pliers, crystal connector Tools crimping pliers, and wire cutter Meter Multimeter, and bit error rate tester (BERT) Relevant PC, display, and keyboard Devices Note The device is delivered without a tool kit. The tool kit and cables are customer-supplied.

  • Page 23: Installing The Access Point

    Hardware Installation and Reference Guide Installing the Access Point Installing the Access Point The RG-SAP815-SP AP must be fixed and installed indoors. Caution Before installing the device, make sure you have carefully read the requirements described in Chapter 2. Installation Flowchart...
  • Page 24 Hardware Installation and Reference Guide Installing the Access Point The installation position provides sufficient space for heat dissipation.  The installation position meets the temperature and humidity requirements of the  device. The power supply and required current are available in the installation position. ...

  • Page 25: Precautions

    Hardware Installation and Reference Guide Installing the Access Point Precautions To avoid damage to the AP, observe the following safety precautions: Do not power on the device during installation.  Install the device in a well-ventilated location.  Do not subject the device to high temperatures. ...
  • Page 26 Hardware Installation and Reference Guide Installing the Access Point Figure 3-2 Attaching the Mounting Bracket to the Ceiling (2) Align the square feet on the rear of the AP with the mounting holes on the bracket. Figure 3-3 Aligning the Square Feet with the Mounting Holes Caution Install the Ethernet cables before mounting the AP on the bracket.

  • Page 27: Wall Mounting

    Hardware Installation and Reference Guide Installing the Access Point Caution The AP can be installed in any of four directions on the mounting bracket depending  on how you route the Ethernet cable. The square feet should fit easily into the mounting slots. Do not forcibly push the AP ...
  • Page 28 Hardware Installation and Reference Guide Installing the Access Point Figure 3-6 Aligning the Square Feet with the Mounting Holes Caution Install the Ethernet cables before mounting the AP on the bracket. (3) Slide the AP into the holes in the opposite direction of the arrows on the mounting bracket until it clicks into place.

  • Page 29: Securing The Access Point

    Hardware Installation and Reference Guide Installing the Access Point After installation, verify that the AP is securely fastened.  Securing the Access Point (1) Loosen the screw on the mounting bracket and engage the security screw. Figure 3-8 Engaging the Security Screw (2) Align the square feet on the rear of the AP over the mounting holes on the bracket, slide the AP in the opposite direction of the arrows on the mounting bracket until it clicks into place.

  • Page 30: Removing The Access Point

    Hardware Installation and Reference Guide Installing the Access Point Removing the Access Point (1) If the AP is installed on the ceiling, hold the AP in your hands and slide it sideways and away from the bracket in the LAN port direction. Figure 3-10 Removing the Ceiling-mounted AP (2) If the AP is installed on the wall, hold the AP in your hands and push it upward and away from the bracket in the LAN port direction.

  • Page 31: Connecting Cables

    Hardware Installation and Reference Guide Installing the Access Point Connecting Cables Connect UTP/STP to the LAN/PoE port on the AP. See Chapter 7.1 Connectors and Media for supported wiring of twisted pairs. Caution By default, baud rate is set to 9600, data bit 8, parity none, stop bits 1 and flow control none on the Console port of the AP.

  • Page 32: Checking Power Supply

    Hardware Installation and Reference Guide Installing the Access Point 3.9.3 Checking Power Supply Make sure all power ports are properly connected and compliant with safety  requirement. Make sure the AP is operational after power-on. ...

  • Page 33: Verifying Operating Status

    Hardware Installation and Reference Guide Verifying Operating Status Verifying Operating Status Configuring the Environment The access point can be powered by PoE. Setting up the Environment Verify that the AP is properly connected to the power source.  Connect the AP to an AC through a twisted pair cable. ...

  • Page 34: Monitoring And Maintenance

    Hardware Installation and Reference Guide Monitoring and Maintenance Monitoring and Maintenance Monitoring 5.1.1 You can observe the LED to monitor the AP in operation. 5.1.2 CLI Commands You can run related commands on the command line interface (CLI) of the device to remotely monitor the configurations and status of the AP.

  • Page 35: Troubleshooting

    Hardware Installation and Reference Guide Troubleshooting Troubleshooting Troubleshooting Flowchart Troubleshooting 6.2.1 LED does not light up after the AP is powered on Check whether the other end of the PoE cable supports 802.11af or higher PoE standards, and then check whether the Ethernet cable is properly connected. 6.2.2 Ethernet port is not working after the Ethernet cable is plugged Verify that the device at the other end of the Ethernet cable is working properly.

  • Page 36: Wireless Client Cannot Find The Ap

    Hardware Installation and Reference Guide 6.2.3 Wireless client cannot find the AP (1) Verify that the device is properly powered. (2) Verify that the Ethernet port is correctly connected. (3) Verify that the AP is correctly configured. (4) Move the client device to adjust the distance between the client and the AP. 6.2.4 LED keeps blinking red The LED stays blinking red for a long time, indicating the Ethernet port is not connected.
  • Page 37 Hardware Installation and Reference Guide Appendix 1000BASE-T requires all four pairs of wires be connected for data transmission, as shown Figure 7-1 Figure 7-1 1000BASE-T Connection 10BASE-T uses Category 3, 4, 5 100-ohm UTP/STP and 1000BASE-T uses Category 5 100- ohm UTP/STP for connections.
  • Page 38 Hardware Installation and Reference Guide Appendix Cabling Recommendations During installation, route cable bundles upward or downward along the sides of the rack depending on the actual situation in the equipment room. All cable connectors should be placed at the bottom of the cabinet rather than be exposed outside of the cabinet. Power cords should be routed upward or downward beside the cabinet close to the location of the DC power distribution cabinet, AC power outlet, or lightning protection box.
  • Page 39 Hardware Installation and Reference Guide Appendix distance between them must be greater than 30 mm. All cable trays and their accessories shall be smooth and free from sharp edges. ○ Holes in metal, through which cables pass shall have smooth, well-rounded surfaces ○...
  • Page 40 Hardware Installation and Reference Guide Appendix and cables during debugging. Do not bind power cords to the rails for moving parts. ○ Leave a certain length of the cable connecting moving parts, such as the ground ○ wire of the cabinet door, to avoid stress on the cable; when moving parts are in place, ensure the excess cable length shall not contact heat sources, sharp corners or edges.
  • Page 41 Hardware Installation and Reference Guide Appendix The metal parts of the cold-pressed terminal blocks, such as air circuit breakers, ○ shall not be exposed outside of the blocks.

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