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Ruijie Networks RG-AP820-I Hardware Installation And Reference Manual

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Ruijie RG-AP820-I Access Point
Hardware Installation and Reference Guide
Document Version: V1.1
Date: 2023-08-16
Copyright © 2023 Ruijie
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Summary of Contents for Ruijie Networks RG-AP820-I

  • Page 1 Ruijie RG-AP820-I Access Point Hardware Installation and Reference Guide Document Version: V1.1 Date: 2023-08-16 Copyright © 2023 Ruijie Networks...
  • Page 2 Due to product version upgrades or other reasons, the content of this document will be updated from time to time. Ruijie Networks reserves the right to modify the content of the document without any notice or prompt.
  • Page 3 Preface Intended Audience This document is intended for: Network engineers  Technical support and servicing engineers  Network administrators  Technical Support Ruijie Networks Website: https://www.ruijienetworks.com/  Technical Support Website: https://ruijienetworks.com/support  Case Portal: https://caseportal.ruijienetworks.com  Community: https://community.ruijienetworks.com  Technical Support Email: service_rj@ruijienetworks.com ...
  • Page 4 Note An alert that contains additional or supplementary information that if not understood or followed will not lead to serious consequences. Specification An alert that contains a description of product or version support. 2. Note This manual provides the device installation steps, hardware troubleshooting, module technical specifications, and specifications and usage guidelines for cables and connectors.

  • Page 5: Table Of Contents

    Contents Preface ..............................I 1 Product Overview ..........................1 1.1 Appearance ..........................1 1.2 Package Contents........................3 1.3 Technical Specifications ......................3 1.3.1 Size and Weight ......................3 1.3.2 RF ........................... 4 1.3.3 Ports ..........................6 1.3.4 Power Supply ........................ 6 1.3.5 Environment and Reliability ..................
  • Page 6 2.2.2 Ventilation Requirements ..................12 2.2.3 Space Requirement ....................12 2.2.4 Temperature/Humidity Requirements ..............12 2.2.5 Cleanliness Requirements ..................13 2.2.6 Anti-interference Requirements ................14 2.2.7 Lightning Protection Requirements ................. 14 2.2.8 Installation Site Requirements .................. 15 2.3 Tools ............................15 3 Installing the Access Point ......................
  • Page 7 3.8.2 Bundling Steps ......................25 3.9 Checking after Installation ....................26 3.9.1 Checking the Access Point ..................26 3.9.2 Checking Cable Connection ..................26 3.9.3 Checking Power Supply ..................... 26 4 Verifying Operating Status ......................27 4.1 Configuring the Environment ....................27 4.2 Powering up the AP .......................
  • Page 8 6.2.3 LED keeps solid red ....................30 6.2.4 LED keeps solid green ....................30 6.2.5 LED keeps fast blinking blue (Fit AP mode) .............. 30 6.2.6 LED does not turn solid blue or blinking blue ............30 6.2.7 Client cannot find wireless network ............... 30 7 Appendix ............................

  • Page 9: Product Overview

    The RG-AP820-I AP is a dual-band dual-radio access point compliant with the IEEE 802.11ax standard. The RG-AP820-I AP provides a combined data rate of 2.976 Gbps, with up to 574 Mbps in the 2.4 GHz band and 2.402 Gbps in the 5 GHz band. Designed for flexible deployments in the field of education, government, finance and business, the RG- AP820-I AP offers one combo port.
  • Page 10 Hardware Installation and Reference Gui Product Overview Figure 1-2 Front Panel Table 1-1 Front Panel Item Description Indicate the operation status of device. Figure 1-3 Side View...

  • Page 11: Package Contents

    Connect to the DC power adapter to supply DC power plug power to the AP. Package Contents Table 1-3 Package Contents Item Quantity RG-AP820-I Access Point Mounting Bracket Wall Anchor Phillips Pan Head Screws M4 x 20 Warranty Card Installation Guide Technical Specifications 1.3.1...
  • Page 12 Hardware Installation and Reference Gui Product Overview Main Unit Dimensions 220 mm × 220 mm × 49 mm (8.66 in. x 8.66 in. x 1.93 in.) (W x D x H) Main Unit: 1.0 kg (2.20 lbs.) Weight Bracket: 0.2 kg (0.44 lbs.) Mounting Ceiling/wall mount capable Kensington lock...
  • Page 13 Hardware Installation and Reference Gui Product Overview 802.11a/n/ac/ax, 5.150 GHz-5.350 GHz, HE80/HE160 802.11a/n/ac, 5.470 GHz-5.725 GHz, 5.725 GHz-5.850 GHz, HE80 (country-specific restrictions apply) Radio1: 2.4 GHz, 574 Mbps Max. Data Radio2: 5 GHz, 2.402 Gbps Rate Combined dual-band: 2.976Gbps Antenna Type Built-in smart antenna 2.4 GHz: 2 dBi Antenna Gain...

  • Page 14: Ports

    Hardware Installation and Reference Gui Product Overview 11ax: HE80: -82dBm(MCS0), -57dBm(MCS9),-52dBm(MCS11) 11ax: 160MHz: -77dBm(MCS0), -50dBm(MCS11) 1.3.3 Ports Table 1-6 Ports Item Description Bluetooth Bluetooth 5.1 One 10/100/1000 Base-T Ethernet port (IEEE 802.3af-compliant PoE) Fixed Service Port One 2.5G SFP port (conformity to 1G SFP port) Fixed Management One RJ45 Console port...

  • Page 15: Environment And Reliability

    Hardware Installation and Reference Gui Product Overview Caution The power adapter is optional. If you need to use a DC power adapter for power supply, please purchase an adapter that meets the corresponding safety requirements. 1.3.5 Environment and Reliability Table 1-8 Environment and Reliability Item Description Operating: -10°C to +50°C (14°F to 122°F)

  • Page 16: Sfp Modules

    Hardware Installation and Reference Gui Product Overview The system is in normal operation, but the uplink service Solid red port of the AP is down. On for 3s Slow blinking In Fit AP mode, the establishment of a CAPWAP tunnel and off for between the AP and the AC times out.
  • Page 17 Hardware Installation and Reference Gui Product Overview 1 Gbps 1 Gbps 1 Gbps 1 Gbps 1 Gbps 2.5 Gbps 3 Gbps Not supported 2.5 Gbps supported 2.5 Gbps 1 Gbps Not supported 2.5 Gbps supported Table 1-12 Negotiation Speed When Connected with Copper Port on Peer Device Negotiation Speed AP SFP Port SFP Copper...

  • Page 18: Preparing For Installation

    Hardware Installation and Reference Gui Preparing for Installation Preparing for Installation Safety Precautions Note To avoid personal injury and device damage, carefully read the safety precautions  before you install the device. The following safety precautions may not cover all possible dangers. ...

  • Page 19: Electric Safety

    Hardware Installation and Reference Gui Preparing for Installation the device. 2.1.3 Electric Safety Warning Improper or incorrect electric operations may cause a fire, electric shock, and other  accidents, and lead to severe and fatal personal injury and device damage. Direct or indirect contact with high voltage or mains power supply via wet objects ...

  • Page 20: Installation Environment Requirements

    Hardware Installation and Reference Gui Preparing for Installation Installation Environment Requirements Install the device indoors to ensure its normal operation and prolonged service life. The installation site must meet the following requirements. 2.2.1 Bearing Requirements Evaluate the bearing capacity of the installation site based on the actual weight of the device and its accessories (for example, the bracket and power supply modules), and ensure that the installation site meets the bearing requirements.

  • Page 21: Cleanliness Requirements

    Hardware Installation and Reference Gui Preparing for Installation Note The ambient temperature and humidity of the device are measured at the point that is 1.5 m (59.06 in.) above the floor and 0.4 m (15.75 in.) before the device when there is no protective plate in front or at the back of the device.

  • Page 22: Anti-Interference Requirements

    Hardware Installation and Reference Gui Preparing for Installation Table 2-2 Requirements for Gases Average (mg/m Maximum (mg/m Sulfur dioxide (SO Hydrogen sulfide (HS) 0.006 0.03 Nitrogen dioxide (NO 0.04 0.15 Ammonia gas (NH 0.05 0.15 Chlorine gas (CI 0.01 Note Average refers to the average value of harmful gases measured in one week.

  • Page 23: Installation Site Requirements

    Hardware Installation and Reference Gui Preparing for Installation enhance the lightning prevention for the power supply. 2.2.8 Installation Site Requirements Regardless of whether the device is installed on the wall or ceiling, the following conditions must be met: Sufficient space should be reserved at the air inlets and outlets of the device to ensure ...

  • Page 24: Installing The Access Point

    Hardware Installation and Reference Gui Installing the Access Point Installing the Access Point The RG-AP820-I AP must be fixed and installed indoors. Caution Before installing the device, make sure you have carefully read the requirements described in Chapter 2. Installation Flowchart...
  • Page 25 Hardware Installation and Reference Gui Installing the Access Point The installation position provides sufficient space for heat dissipation.  The installation position meets the temperature and humidity requirements of the  device. The power supply and required current are available in the installation position. ...

  • Page 26: Precautions

    Hardware Installation and Reference Gui Installing the Access Point Precautions To avoid damage to the AP, observe the following safety precautions: Do not power on the device during installation.  Install the device in a well-ventilated location.  Do not subject the device to high temperatures. ...
  • Page 27 Hardware Installation and Reference Gui Installing the Access Point Figure 3-2 Attaching the Mounting Bracket to the Ceiling (2) Align the square feet on the rear of the AP with the mounting holes on the bracket. Figure 3-3 Aligning the Square Feet with the Mounting Holes Caution Install the Ethernet cables before mounting the AP on the bracket.

  • Page 28: Wall Mounting

    Hardware Installation and Reference Gui Installing the Access Point Caution The AP can be installed in any of four directions on the mounting bracket depending  on how you route the Ethernet cable. The square feet should fit easily into the mounting slots. Do not forcibly push the AP ...
  • Page 29 Hardware Installation and Reference Gui Installing the Access Point Figure 3-6 Aligning the Square Feet with the Mounting Holes Caution Install the Ethernet cables before mounting the AP on the bracket. (3) Slide the AP into the holes in the opposite direction of the arrows on the mounting bracket until it clicks into place.

  • Page 30: Removing The Access Point

    Hardware Installation and Reference Gui Installing the Access Point The square feet should fit easily into the mounting slots. Do not forcibly push the AP  into the slots. After installation, verify that the AP is securely fastened.  3.4.3 Removing the Access Point (1) If the AP is installed on the ceiling, hold the AP with your hands and slide it sideways and away from the bracket in the LAN port direction.

  • Page 31: Securing The Access Point

    Hardware Installation and Reference Gui Installing the Access Point Installing other modules 3.5.1 Securing the Access Point (1) Loosen the screw on the mounting bracket and engage the security screw. Figure 3-10 Engaging the Security Screw (2) Align the square feet on the rear of the AP over the mounting holes on the bracket, slide the AP in the opposite direction of the arrows on the mounting bracket until it clicks into place.

  • Page 32: Installing The Sfp Module

    Hardware Installation and Reference Gui Installing the Access Point Caution Install the Ethernet cables before mounting the AP on the bracket. 3.5.2 Installing the SFP Module (1) Insert the SFP module. Figure 3-82 Inserting the SFP Module (2) Connect the fiber.

  • Page 33: Connecting Cables

    Hardware Installation and Reference Gui Installing the Access Point Figure 3-93 Connecting the Fiber Connecting Cables Connect UTP/STP to the LAN/PoE port on the AP. See _Connectors_and_Media7.1 for supported wiring of twisted pairs. Caution By default, baud rate is set to 9600, data bit 8, parity none, stop bits 1 and flow control none on the Console port of the AP.

  • Page 34: Checking After Installation

    Hardware Installation and Reference Gui Installing the Access Point Checking after Installation 3.8.1 Checking the Access Point Make sure the external power supply matches with the AP.  Make sure the device is completely fixed and does not move.  3.8.2 Checking Cable Connection Make sure the UTP/STP cable matches the interface type.

  • Page 35: Verifying Operating Status

    Hardware Installation and Reference Gui Verifying Operating Status Verifying Operating Status Configuring the Environment Use a power adapter or PoE to power the AP. Setting up the Environment Verify that the AP is properly connected to the power source.  Connect the AP to an AC through a twisted pair cable.

  • Page 36: Monitoring And Maintenance

    Hardware Installation and Reference Gui Monitoring and Maintenance Monitoring and Maintenance Monitoring 5.1.1 You can observe the LED to monitor the AP in operation. 5.1.2 CLI Commands You can run related commands on the command line interface (CLI) of the device to remotely monitor the configurations and status of the AP.

  • Page 37: Troubleshooting

    Hardware Installation and Reference Gui Troubleshooting Troubleshooting Troubleshooting Flowchart Troubleshooting 6.2.1 Ethernet port is not working after the Ethernet cable is plugged in Verify that the device at the other end of the Ethernet cable is working properly. And then verify that the Ethernet cable is capable of providing the required data rate and is properly connected.

  • Page 38: Led Is Off For A Long Time

    Hardware Installation and Reference Gui Troubleshooting 6.2.2 LED is off for a long time If you use PoE power supply, verify that the power source is IEEE 802.11af compliant,  and then verify that the cable is connected properly. If you use a power adapter, verify that the power adapter is connected to an active ...

  • Page 39: Appendix

    Hardware Installation and Reference Guide Appendix Appendix Connectors and Media 1000BASE-T/100BASE-TX/10BASE-T The 1000BASE-T/100BASE-TX/10BASE-T is a 10/100/1000 Mbps auto-negotiation port that supports auto MDI/MDIX. Compliant with IEEE 802.3ab, 1000BASE-T requires Category 5e 100-ohm UTP or STP (STP is recommended) with a maximum distance of 100 meters (328 feet). 1000BASE-T requires all four pairs of wires be connected for data transmission, as shown Figure 7-1 Figure 7-1 1000BASE-T Connection...
  • Page 40 Hardware Installation and Reference Guide Appendix Figure 7-3 100BASE-TX/10BASE-T Connection...

  • Page 41: Mini-Gbic Modules

    Hardware Installation and Reference Guide Appendix Mini-GBIC Modules We provide appropriate SFP modules (Mini-GBIC) modules according to the port types. You can select the module to suit your specific needs. The following models and technical specifications of some SFP modules are listed for your reference. Table 7-1 Models and Technical Specifications of the SFP Module Intensity of Intensity of...

  • Page 42: Cabling Recommendations

    Hardware Installation and Reference Guide Appendix Cabling Recommendations During installation, route cable bundles upward or downward along the sides of the rack depending on the actual situation in the equipment room. All cable connectors should be placed at the bottom of the cabinet rather than be exposed outside of the cabinet. Power cords should be routed upward or downward beside the cabinet close to the location of the DC power distribution cabinet, AC power outlet, or lightning protection box.
  • Page 43 Hardware Installation and Reference Guide Appendix distance between them must be greater than 30 mm. All cable trays and their accessories shall be smooth and free from sharp edges. ○ Holes in metal, through which cables pass shall have smooth, well-rounded surfaces ○...
  • Page 44 Hardware Installation and Reference Guide Appendix and cables during debugging. Do not bind power cords to the rails for moving parts. ○ Leave a certain length of the cable connecting moving parts, such as the ground ○ wire of the cabinet door, to avoid stress on the cable; when moving parts are in place, ensure the excess cable length shall not contact heat sources, sharp corners or edges.
  • Page 45 Hardware Installation and Reference Guide Appendix The metal parts of the cold-pressed terminal blocks, such as air circuit breakers, ○ shall not be exposed outside of the blocks.

  • Page 46: Power Supply

    Hardware Installation and Reference Guide Appendix Power Supply DC power adapter:  Input voltage: 48 V Rated current: 0.6 A Table 7-3 Technical Specifications of the DC Power Connector Inner Outer Diameter Depth Polarity Diameter Inner pole: positive 2.1 mm (0.08 5.5 mm (0.25 in.) 10 mm (0.39 in.) in.)

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