Dryer - LG WKGX301H A Series Owner's Manual

62 TROUBLESHOOTING

Dryer

FAQs: Frequently Asked Questions
Q: When I press a button, why does my dryer beep and then nothing happens?
A: The Control Lock feature is turned on. To turn off Control Lock, turn on the product, then press and
hold the lock icon on the display for 3 seconds.
Q: Why does my dryer take so long to dry clothes?
A: Proper airflow is critical to the efficient operation of clothes dryers. A lint filter which is full of lint or
clogged with fabric softener sheet residue can reduce the airflow to the point that the time required
to dry clothing will be greatly increased.
Q: Why does my dryer start by itself every few minutes?
A: This is how the Wrinkle Care feature works. The dryer runs briefly every few minutes for up to 3
hours after the cycle finishes. This feature is designed to help prevent wrinkles from setting in when
the dryer is not unloaded immediately after the cycle is finished.
Q: Why does my dryer show 3 minutes when I select the SteamFresh cycle?
A: When the SteamFresh cycle is selected, the dryer displays the recommended number of garments
for the cycle, not the estimated cycle time, until the cycle is started. Use the Timed Dry button to
adjust the load size setting for the number of garments you desire.
Error Messages
Problem
Temp Sensor Error 1 /
Temp Sensor Error 2
Power supply / High
voltage
Duct blockage (80%)
/ Duct blockage
(90%) / Duct
blockage (95%)
Gas Supply
Operation
Problem
Clothes take too long
to dry.
Temperature sensor failure.
• Turn off the appliance and call for service.
Power cord is connected incorrectly.
• Check the connection of the power cord to the terminal block.
Exhaust system is too long or has too many turns/restrictions.
• Do not use the appliance until the exhaust system has been cleaned and/or repaired.
Using the appliance with severely restricted exhaust is dangerous and could result in a fire
or other property damage.
• Check the outside dryer vent while the appliance is operating to make sure there is strong
airflow. If the exhaust system is extremely long, have it repaired or rerouted.
House exhaust system blocked.
• Keep the area around the dryer clean and free of clutter. Check vent hood for damage or
lint clogging. Make sure the area around the vent hood is clear.
Gas supply or service turned off. (Gas Model only.)
• Confirm that house gas shutoff and the dryer gas shutoff are both fully open.
Exhaust ducts are blocked, dirty, or duct run is too long.
• Confirm that the exhaust duct is properly configured and free of debris, lint, and
obstructions. Make sure that the outside wall damper can open properly and is not
blocked, jammed, or clogged.
Possible Cause & Solution
Possible Cause & Solution