CAUTION: Do not attempt to modify this product in any way without written authorization from LG Electronics U.S.A., Inc. Unauthorized modification could void the user’s authority to operate this product.
11. Test Equipment 4. Follow all instructions. In some cases, LG has supplied or recom- Follow all operating and use instructions. mended the use of test equipment and 5. Do not use this apparatus near water.
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IMPORTANT SAFETY INSTRUCTIONS 14. Replacement Parts (Continued from previous page) When replacement parts are required, be d. If the product has been dropped or the sure the service technician uses replace- cabinet has been damaged. ment parts specified by the manufacturer or e.
Guide for the card frame to verify that the chassis is installed properly. Note: All cards must be used in an LG-approved card frame for this product. __ The HCS6320 must be installed in the card frame CONTROLLER slot. If another CodePlus feature card is currently installed in the CONTROLLER slot, the HCS6320 will replace it.
HCS6320 Product Description The HCS6320 MUX/MOD controller is one of the LG CodePlus series feature cards. Features • Part of modular system, easily scaled for each application • Controls up to eight CodePlus transcoder cards with a single IP connection ®...
A proper session ID must be set at the TV in order for Pro:Idiom decryption to be enabled. LG’s Pay-Per-View (PPV) partners can set up this session through their interface. LG’s Free- To-Guest (FTG) Mode of operation also enables Pro:Idiom decryption.
HCS6320 Card Description Retaining Screw HCS6320 Install after inserting HCS6320 card ETHERNET ETHERNET Connection for network or local communication SERVICE SERVICE PORT PORT TTL-USB serial port connection (use FTDI RESET TTL-232R-5V-AJ cable) STATUS RF OUT RESET Resets card RF OUT DTV signal output STATUS Blinking pattern indicates...
HCS6320 Functional Blocks The HCS6320 consists of four main functional blocks: • MUX: Four parallel multiplexers, each of which can combine up to two encrypted transport streams into a single 38 Mbps transport stream. The transport streams from the transcoder cards are supplied to the HCS6320 through the internal backplane circuit board of the card frame.
Satellite STB & HCS6320 Initialization & Setup Connections HD STB (1 Per Program) ~ 60 W AT ET HE al Au Di git TP UT ID EO DI O DI O E IN SA TEL E IN SA TEL RF Feed HDMI and from X-Port Links...
System Setup Typical HCS6320 System Installation (see also Typical Setup Flow Chart on the following page) 1. Verify that the individual transcoder cards are installed and set up as described in the appropriate Installation & Setup Guide. 2. Plug in the power to the CodePlus card frame containing the newly installed feature card and transcoder card(s).
HD STB (1 Per 2 Programs) Service Port or Ethernet Connection System Setup (Cont.) HCS6720 Card CodePlus Frame 6320 Distribution Combiner Data Bus on Transcoder Card (Up to 6 Cable System Card Frame Inputs) (1 Per 2 Programs) Backplane RF Out Typical Setup Flow Chart for HCS6320 HDTV Service Feed RF Cable...
Network and Communication Setup The HCS6320 feature card and the transcoder cards installed in the CodePlus card frame contain several internal registers for different configuration options. This document describes configuration options via a network or direct connection to the HCS6320. Refer to the Installation &...
Configuration Options via GUI Caution: Do NOT initiate simultaneous menu sessions to run commands. Doing so will interfere with active processes and may corrupt the system configuration and/or cause the HCS6320 card to cease normal operation. Access the CodePlus Transcoder Series Web GUI Note: The HCS6320 must be connected to an IP network for GUI access.
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Configuration Options via GUI (Cont.) Example: Controller Menu View HCS6320 System Information With the Controller Menu on display, click on the Read button at the right of the System Information field to display HCS6320 hardware and software information. The System Information display contains important information about the HCS6320, including the unit hardware ID (firmware version), software versions, IP address, MAC address, and serial number, for example: System Information...
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Configuration Options via GUI (Cont.) Set HCS6320 RF Channels With the Controller Menu on display, type the appropriate RF start channel number in the data entry field at the right of the Set Start RF Channel field. Then, click on the Set button. The remaining channels will be automatically assigned per EIA-542 STD CATV frequency allocation standards, and the system will display the channel assignments for the card slots (see example under “Read the RF Channel Map”...
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Configuration Options via GUI (Cont.) Example: List Card Details Display card# card type hardware id os version [enc] [HCS7720] [7720-v1.1-2011-1026] [HCS7720-943-2011-1025] [2.5] [1.2] [HCS7720] [7720-v1.1-2011-1026] [HCS7720-943-2011-1025] [2.5] [1.2] [HCS7720] [7720-v1.1-2011-1026] [HCS7720-943-2011-1025] [2.5] [1.2] [HCS7720] [7720-v1.1-2011-1026] [HCS7720-943-2011-1025] [2.5] [1.2] [HCS7720] [7720-v1.1-2011-1026] [HCS7720-943-2011-1025] [2.5] [1.2] [HCS7720] [7720-v1.1-2011-1026] [HCS7720-943-2011-1025]...
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Configuration Options via GUI (Cont.) Example: MUX Bitrates Display Slot #1 Bitrate 19.035 Mbit/s (unfiltered 19.065 Mbit/s) Slot #2 Bitrate 12.658 Mbit/s (unfiltered 12.694 Mbit/s) Mux #1 Output Bitrate 31.746 Mbit/s Data currently in use by the MUX Slot #4 Bitrate 19.335 Mbit/s (unfiltered 19.359 Mbit/s) Slot #5 Bitrate 14.679 Mbit/s (unfiltered 14.715 Mbit/s) Unprocessed data Mux #2 Output Bitrate 34.051 Mbit/s...
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Configuration Options via GUI (Cont.) (Continued from previous page) The system will display the New Channel Map, for example: New Channel Map: -------+----------- | Card Slot -------+----------- 54-1 54-2 55-1 55-2 56-1 56-2 57-1 57-2 -------+----------- Set the HCS6320 IP Address 1.
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Configuration Options via GUI (Cont.) (Continued from previous page) 3. Click on the Submit button when you are ready to continue. The system will display an overview of the settings and then prompt you to reset the HCS6320, for example: DHCP mode selected Reset the Controller card to activate new IP settings.
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Configuration Options via GUI (Cont.) Update HCS6320 and/or Transcoder Firmware via TFTP If you are not sure of the current firmware version, view and record the System Information for the HCS6320 and/or the transcoder card(s) before you initiate the firmware update. See “View HCS6320 System Information”...
Configuration Options via GUI (Cont.) Transcoder Menu Commands The following subsections describe how to access and use the Transcoder Menu commands. Access the Transcoder Menu 1. Access the CodePlus Transcoder Series web GUI as described on page 16. 2. With the Homepage on display, click on the Transcoder menu tab or link. The Transcoder Menu (see example below) enables you to view and modify selected transcoder card configuration settings.
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Configuration Options via GUI (Cont.) View Software Information for a Selected Transcoder 1. With the Transcoder Menu on display, click on the down arrow at the right of the Card Select field, and select the appropriate transcoder card from the drop-down list of options. 2.
Configuration Options via GUI (Cont.) Reload the Pro:Idiom Key on a Selected Transcoder This command reloads the Pro:Idiom encryption key on a single transcoder card. Note that a password is required to initiate this command. 1. With the Transcoder Menu on display, click on the down arrow at the right of the Card Select field, and select the appropriate transcoder card from the drop-down list of options.
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Configuration Options via GUI (Cont.) Example: Satellite STB Menu Read the STB Channel and Status This option enables you to display the STB channel, as well as the lock status of the satellite signal (i.e., the STB is or is not locked to the satellite) and the satellite signal strength (displayed as a percentage) at the Satellite In jack on the satellite STB.
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Configuration Options via GUI (Cont.) Read STB Information This option enables you to display the STB model number, software version, serial number, and smart card number. 1. With the Satellite STB Menu on display, click on the down arrow at the right of the Card Select field, and select the appropriate transcoder card from the drop-down list of options.
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Configuration Options via GUI (Cont.) Schedule an STB Update The STB Software Update feature enables the STB to check for and download software updates on a one-time, user-defined basis. An STB Update should periodically be scheduled in conjunction with software updates from the satellite service provider. Note: At the time an update is scheduled to begin, the STB will be switched to standby in order to enable it to download the update.
Configuration Options via Command Line Caution: Do NOT initiate simultaneous menu sessions to run commands. Doing so will interfere with active processes and may corrupt the system configuration and/or cause the HCS6320 card to cease normal operation. Access the HCS6320 Main Menu Note: The HCS6320 must be connected to an IP network for Telnet access.
Configuration Options via Command Line (Cont.) View HCS6320 System Information 1. Access the HCS6320 Main Menu as described on the previous page. [Main] Command > prompt, type info and press Enter to display HCS6320 hard- 2. At the ware and software information. The System Information display contains important information about the HCS6320, including the unit hardware ID (firmware version), software versions, IP address, MAC address, and serial number, for example:...
Configuration Options via Command Line (Cont.) Display a List of Transcoder Cards Installed in the Chassis 1. Access the HCS6320 Main Menu as described on page 30. [Main] Command > prompt, type list and press Enter. 2. At the The display identifies the type of transcoder cards installed and their serial numbers, for example: Available cards: Card...
Configuration Options via Command Line (Cont.) Set the HCS6320 IP Address 1. Access the HCS6320 Main Menu as described on page 30. [Main] Command > prompt, type setip and press Enter. 2. At the Using DHCP (y/n)? prompt, either: 3. At the IP address has been •...
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Configuration Options via Command Line (Cont.) (Continued from previous page) Caution: Do NOT initiate simultaneous menu sessions while a Pro:Idiom key installation is in progress. Doing so will interfere with the active processes and may corrupt the system configuration and/or cause the HCS6320 card to cease normal operation.
Configuration Options via Command Line (Cont.) Reload the Pro:Idiom Key on All Transcoders This command reloads the Pro:Idiom encryption key on all the transcoders installed in the chassis. To reload the Pro:Idiom key on a single transcoder, see “Reload the Pro:Idiom Key on the Selected Transcoder”...
Configuration Options via Command Line (Cont.) (Continued from previous page) Xmodem File Transfer a) The system will request a configuration (.cfg) file. Transfer the new configuration file using Xmodem protocol. For example, in HyperTerminal, select Transfer and then Send File..In the Send File window, enter or select the appropriate configuration file in the Filename field, and select Xmodem in the Protocol field.
Configuration Options via Command Line (Cont.) Transcoder Menu Commands The following subsections describe how to access and use the Transcoder Menu commands. Note: Refer to the Installation & Setup Guide for the applicable transcoder cards for further information on transcoder configuration options. Access the Transcoder Menu 1.
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Configuration Options via Command Line (Cont.) View Hardware Information for the Selected Transcoder [HCS7720 (#)] Command > prompt, type hwid and press Enter to view the selected At the card’s hardware ID (firmware version), for example: Card HWID# is: 7720-v1.1-2011-1026 View Software Information for the Selected Transcoder [HCS7720 (#)] Command >...
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Configuration Options via Command Line (Cont.) (Continued from previous page) Note: The process of updating the encryption key will synchronize the decryption key in any receiver tuned to the cards’ output. If the target receiver is turned off or viewing content from a different card, the synchronization will not occur, and the output will be scrambled.
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Configuration Options via Command Line (Cont.) Access the Satellite Receiver Menu for the Selected Transcoder See “Satellite Receiver Menu Commands” on pages 43 to 47 for detailed information on satellite STB configuration options. Update Firmware on the Selected Transcoder This command updates the firmware on the selected transcoder card. To update firmware on all transcoders or on the HCS6320, see “Update HCS6320 and/or Transcoder Firmware”...
Configuration Options via Command Line (Cont.) Satellite Receiver Menu Commands The following subsections describe how to access and use the Satellite Receiver Menu commands. Access the Satellite Receiver Menu 1. Access the card menu for the selected transcoder (see “Access the Transcoder Menu” on page 39).
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Configuration Options via Command Line (Cont.) Read the Current STB Channel [Satellite (#)] Command > prompt, type getch and press Enter to display the At the currently selected satellite STB channel number, for example: Card 1: Current STB channel is 200 If you receive an error message, it may be necessary to reset the satellite STB either using the “Reset Satellite STB”...
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Configuration Options via Command Line (Cont.) Read the Satellite STB Serial Number [Satellite (#)] Command > prompt, type bnum and press Enter to display the At the satellite STB serial number, for example: Card 1: STB serial# is: R0128005665-79 Read the Satellite STB Smart Card Number [Satellite (#)] Command >...
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Configuration Options via Command Line (Cont.) Read STB Update Parameters [Satellite (#)] Command > prompt, type getupd and press Enter to display the At the current STB update status, for example: STB Update is scheduled to begin in 12 hours 0 minutes with duration 25 minutes STB Update is not scheduled.
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Configuration Options via Command Line (Cont.) (Continued from previous page) After you enter a valid maintenance window duration, the system will display confirmation, for example: Configured STB Update... OK Press any key to continue Read the Satellite STB Model Type [Satellite (#)] Command >...
Troubleshooting This section provides troubleshooting information for the HCS6320. You can find additional troubleshooting help at www.dishnetwork.com. Equipment Setup Review • Make sure all connectors and connections are tight and secure on all entertainment system components. • Check the Ethernet connection; is it viable and working? - Observe the green and amber LEDs on the Ethernet connector.
Document Revision History / Notes Document Revision History Date Description August 2012 Revision A: New document Product documentation is available online at: www.LGsolutions.com/products. From the Products page, select TVs, Systems & Solutions, then Head End Systems, then CodePlus Transcoder Series (click Show [+] to view the list of products), then the applicable Modular System option. Click the Literature &...
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