Do you have a question about the S700-G2 and is the answer not in the manual?
Questions and answers
Duncan Selwood
June 10, 2025
I am receiving a Code 1 - No Utility error on my Fox S2000-G2 inverter. I have never had solar panels before and am a complete novice, but would like to know what this means?
1 comments:
Mr. Anderson
August 17, 2025
A Code 1 - No Utility error on a FoxESS S700-G2 inverter means the inverter is not detecting a connection to the utility grid. This can happen if the AC wiring is incorrect, the grid is not supplying power, or there is a fault in the connection. To resolve it, check the AC wiring and restart the inverter. If the error persists, seek help from the manufacturer.
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User Manual S Series (G2) This guide describes how to use the inverter. In order to prevent improper operation before use, please carefully read this manual. The user manual version is updated frequently, the latest version can be downloaded from the official website.
1. Important Notes 1.1 Scope This manual describes the assembly, installation, commissioning, maintenance and troubleshooting of the following model(s) of Fox ESS products: S Series (G2): S700-G2 S1000-G2 S1500-G2 S2000-G2 S2500-G2 S3000-G2 S3300-G2 1.2 Target Group This manual is for qualified personnel only. The tasks described in this manual will need to be performed by professional, suitably qualified technicians only.
Danger of high voltages. Danger to life due to high voltages in the inverter! Danger. Risk of electric shock! Danger to life due to high voltage. There is residual voltage in the inverter which needs 5 min to discharge. Wait 5 min before you open the upper lid or the DC lid. Read the manual.
All repairs should be carried out using only approved spare parts, which must be installed in accordance with their intended use and by a licensed contractor or authorized Fox ESS service representative. Liabilities arising from commercial components are delegated to their respective manufacturers. Any time the inverter has been disconnected from the public network, please be extremely cautious as some components can retain charge sufficient to create a shock hazard.
typically trip at a value closer to their rating. 2. Configure the trip current of the inverter’ internal RCD to a lower value than the trip current of the external RCD. The internal RCD will trip if the current is higher than the allowed current, but because the internal inverter RCD automatically resets when the residual currents are low it saves the manual reset.
3. About Product 3.1 About S Series (G2) Inverter S Series (G2) inverters cover 0.7kW systems up to 3.3kW and are integrated with 1 MPP tracker with high efficiency and reliability. 3.2 Basic Features -Advanced DSP control technology. -Utilizes the latest high-efficiency power component. -Optimal MPPT technology.
3.3 Terminals Introduction Item Description DC Switch (Optional) Waterproof Lock Valve WiFi/GPRS/4G/USB Ground Screw AC Connector Note: Only authorized personnel are permitted to set the connection. 3.4 Dimensions For S Series (G2):...
4. Technical Data 4.1 DC Input Model S700-G2 S1000-G2 S1500-G2 S2000-G2 S2500-G2 S3000-G2 S3300-G2 Max. recommended DC 1050 1500 2250 3000 3750 4500 4950 power [W] Max. DC voltage Nominal DC operating voltage[V] MPPT voltage 50-480 50-480 50-480 50-480 50-480...
1 (Adjustable from 0.8 leading to 0.8 lagging) power factor Feed in phase Single-phase Over voltage PV: OVC II Mains: OVC III category 4.3 Efficiency, Safety and Protection Model S700-G2 S1000-G2 S1500-G2 S2000-G2 S2500-G2 S3000-G2 S3300-G2 Max. MPPT efficiency 99.00% 99.00%...
5. Installation 5.1 Packing List Please un-pack the box, check and make sure you received all items as listed below before installation (excluding optional items): Object Quantity Description Object Quantity Description Inverter Set screw Bracket Communication connection DC connector (F/M) Quick installation guide AC connector WiFi/LAN/GPRS (Optional)
5.3 Installation Space Required Position Min Size Left 300mm(11.8in) 300mm(11.8in) Right 300mm(11.8in) Bottom 300mm(11.8in) Front 300mm(11.8in) 5.4 Tools Required Manual wrench; Electric drill (drill bit set 8mm); Crimping pliers; Stripping pliers; Screwdriver. 5.5 Installation Steps Step 1: Fix the bracket on the wall •...
• Insert the expansion tubes into the holes and tighten them. Install the bracket with the expansion screws. Step 2: Match the inverter with wall bracket • Hang the inverter over the bracket, slightly lower the inverter, and make sure the 2 mounting bars on the back are fixed with the 2 grooves from bracket properly.
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• Grid Connection S Series (G2) inverters are designed for single-phase grid. Voltage range is 220/230/240V; frequency is 50/60Hz. Other technical requests should comply with the requirement of the local public grid. Model S700-G2 S1000-G2 S1500-G2 S2000-G2 S2500-G2 S3000-G2 S3300-G2 Cable 2.5mm²...
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be connected with the inverter directly. Step 3: AC Wiring • Check the grid voltage and compare with the permitted voltage range (refer to technical data). • Disconnect the circuit-breaker from all the phases and secure against re-connection. • Trim the wires: Trim all the wires to 52.5mm and the PE wire to 55mm.
• Push the threaded sleeve to connection terminal until both are locked tightly on the inverter. • Remove the AC connector, press the bayonet out of the slot with a small screwdriver or the unlock tool and pull it out, or unscrew the threaded sleeve, then pull it out. 5.7 Earth Connection Screw the ground screw with screwdriver as shown below: 5.8 Communication Device Installation (Optional)
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refer to the WiFi product manual for more details). Set-up the site account on the Fox ESS monitoring platform (please refer to the monitoring user manual for more details). • CT (optional) This inverter has an integrated export management function. To enable this function, a power meter or CT must be installed.
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Meter (optional) The inverter has integrated export limitation functionality. To use this function, a power meter or a CT must be installed. For Meter installation, please install it on the grid side. Export limitation setting: Short press the touch key to switch display or make the Value+1. Long press the touch key to confirm your setting.
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• Reactive Power Regulation for Voltage Variation (Volt-VAr Mode) Details of how to enable this mode are contained in the “Advanced Configuration Guide”, which can be accessed at our website at https://www.foxess.com. • Power Derating for Voltage Variation (Volt-Watt Mode) Details of how to enable this mode are contained in the “Advanced Configuration Guide”, which can be...
5.9 Inverter Start-Up Please refer to the following steps to start-up the inverter: Check if device is fixed well on the wall; Make sure all DC breakers and AC breakers are disconnected; Ensure AC cable is connected to the grid correctly; All PV panels are connected to inverter correctly;...
Warning! Power to the unit must be turned on only after installation work has been completed. All electrical connections must be carried out by qualified personnel in accordance with legislation in force in the country of installation. 5.10 Inverter Switch Off Please follow the below steps to switch off the inverter: Switch off the inverter AC isolation switch.
7. Firmware Upgrading User can upgrade inverter's firmware via a U-disk. • Preparation Please ensure the inverter is steadily powered on. Inverter must remain powered through whole procedure of upgrading. Prepare a PC and make sure the size of U-disk is under 32G, and the format is fat 16 or fat 32. Note! Please DO NOT apply USB3.0 on inverter USB port, the inverter USB port only support for USB2.0.
8. Maintenance This section contains information and procedures for solving possible problems with the Fox ESS inverters and provides you with troubleshooting tips to identify and solve most problems that can occur. 8.1 Alarm List Fault Code Solution - Turn off the PV and grid, reconnect them. SPS Fault - Please seek for help from us if it does not go back to normal state.
- Wait for one minute, grid may go back to normal working state. Grid Voltage Fault - Make sure that grid voltage and frequency complies with standards. - Or, please seek for help from us. - Disconnect PV (+), PV (-) with DC. Consistent Fault - After the LCD switches off, reconnect and check again.
Have the DC input breakers closed? Are the cables adequately sized? Are the input and output connections and wiring in good condition? Are the configurations settings correct for your particular installation? Are the display panel and the communications cable properly connected and undamaged? Contact Fox ESS Customer Service for further assistance.
9. Decommissioning 9.1 Dismantling the Inverter Disconnect the inverter from DC Input and AC output. Wait for 5 minutes for the inverter to fully de-energize. Disconnect communication and optional connection wirings. Remove the inverter from the bracket. Remove the bracket if necessary. 9.2 Packaging If possible, please pack the inverter with the original packaging.
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The copyright of this manual belongs to FOXESS CO., LTD. Any corporation or individual should not plagiarize, partially or fully copy (including software, etc.), and no reproduction or distribution of it in any form or by any means is permitted. All rights reserved.
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Do you have a question about the S700-G2 and is the answer not in the manual?
Questions and answers
I am receiving a Code 1 - No Utility error on my Fox S2000-G2 inverter. I have never had solar panels before and am a complete novice, but would like to know what this means?
A Code 1 - No Utility error on a FoxESS S700-G2 inverter means the inverter is not detecting a connection to the utility grid. This can happen if the AC wiring is incorrect, the grid is not supplying power, or there is a fault in the connection. To resolve it, check the AC wiring and restart the inverter. If the error persists, seek help from the manufacturer.
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