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#
ISSUE
8
The filter icon is
lit, even though
I recently
changed the
filters
9
I am unable to
connect the
Air purifier to
the App
10
I have another
issue not listed
here OR none
of the above
steps have
helped resolve
the issue
12
TROUBLESHOOTING
After having changed the filter, long press the
MODE button for 3 seconds and the filter indication
will be reset.
If you are unable to onboard the unit and connect
it to the Electrolux App after a couple of attempts
following the steps in the Electrolux App and
FAQ, then please contact an Electrolux authorized
service center for support.
You can search for more troubleshooting and FAQ
guides on our website OR the Electrolux App under
the product information pages, or directly contact
Electrolux authorized service center for support.
Thank you!
NOTES
It is important to turn
OFF the unit before
changing the filter,
in order to reset the
product.
The WiFi chip in the unit
operates only at 2.4Ghz
so please ensure your
home WiFi is operating
at this bandwidth.
Please have the
unit's PNC and serial
number available
when contacting the
Electrolux service. This
information can be
found on the rating label
which is located on the
bottom of the unit.
www.electrolux.com
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