Trouble Shooting - Siemens EX775LYE4E Instruction Manual

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Cleaning
How do I clean the hob?
Using a special glass-ceramic cleaning agent produces the best results. We advise against using harsh or abrasive cleaning agents, dish-
water detergent (concentrated) or scouring pads.
You can find more information on cleaning and caring for your hob in the section on ~ "Cleaning"

3Trouble shooting

Usually, faults are small matters that are easy to
T r o u b l e s h o o t i n g
eliminate. Please read the information in the table
before calling the after-sales service.
Indicator
None
The indicators are flashing
The
Ù
indicator is flashing in
the hotplate displays
/
"‰ƒ‹ˆ
"...
/
"‰ƒ‹‰
"†
+ heat setting and signal
"†
and signal
"‚
/
"‡
"‹
"‰
"‰ƒ‹ƒ
"‰ƒ‹„
"‰ƒ‹...
"‰ƒ‹†
"‰ƒ‹‡
Do not place hot pans on the control panel.
Possible cause
The power supply has been disconnected.
The device has not been connected as shown in
the circuit diagram.
Fault in the electronics.
The control panel is damp or an object is cover-
ing it.
A fault has occurred in the electronics.
The electronics have overheated and switched
off the relevant hotplate.
The electronics have overheated and all the hot-
plates have been switched off.
There is a hot saucepan in the control panel
area. There is a risk that the electronics will over-
heat.
There is a hot saucepan in the control panel
area. The hotplate has been switched off to pro-
tect the electronics.
The hotplate has overheated and been switched
off to protect the work surface.
You cannot activate the transfer settings function Check the fault indicator by touching any control. You can cook
You cannot activate the FlexPlus cooking zone
The hotplate has been operating continuously for
an extended period.
The temperature sensor has overheated and the
hotplate has been switched off.
The temperature sensor has overheated and all
the hotplates have been switched off.
The battery in the temperature sensor is flat.
The temperature sensor is disconnected.
The temperature sensor is broken/faulty.
Remedial action
Use other electrical devices to check whether a short-circuit has
occurred in the power supply.
Check that the device has been connected as shown in the circuit
diagram.
If the fault cannot be rectified, inform the technical after-sales ser-
vice.
Dry the control panel or remove the object.
To acknowledge the fault, briefly cover the control panel with
your hand.
Wait until the electronics have cooled down sufficiently. Then
touch any symbol on the hob.
Remove the saucepan. The fault indicator will go out shortly after-
wards. You can continue cooking.
Remove the saucepan. Wait a few seconds. Touch any control.
You can continue cooking once the fault indicator has gone out.
Wait until the electronics have cooled down sufficiently before
switching the hotplate on again.
as usual without using the transfer settings function. Contact the
technical after-sales service.
Check the fault indicator by touching any control. You can use the
remaining hotplates to cook as usual. Contact the technical after-
sales service.
The automatic safety switch-off function has been activated. See
the section on ~ "Automatic safety cut-out"
Wait until the temperature sensor has cooled down sufficiently
before activating the function again.
If you are not using the temperature sensor, remove it from the
cookware and store it far away from the other hotplates and
sources of heat. Switch the hotplate back on.
Change the 3V CR2032 battery. See the section on
~ "Changing the battery"
Switch the function off and on again.
Contact the technical after-sales service.
Trouble shooting
en
39

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