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troubleshooting and
information codes
CHECK THESE POINTS IF YOUR WASHING MACHINE...
PROBLEM
Will not start
Has no water or not enough
water
Has detergent remains in
the detergent drawer after
the wash cycle is complete
Vibrates or is too noisy
The washing machine does
not drain and/or spin
If the problem persists, contact your local Samsung Customer Service.
WD9102RNW-02665D_EN.indd Sec7:33
WD9102RNW-02665D_EN.indd Sec7:33
SOLUTION
•
Make sure your washing machine is plugged in.
•
Make sure the door is fi rmly closed.
•
Make sure the water source tap(s) are turned on.
•
Make sure to press the Start/Pause button.
•
Turn the water tap on fully.
•
Make sure the water source hose is not frozen.
•
Straighten the water intake hoses.
•
Clean the fi lter on the water intake hose.
•
Make sure your washing machine is running with suffi cient water
pressure.
•
Make sure the detergent is added to the center of the detergent
drawer.
•
Make sure your washing machine is on a level surface. If the surface
is not level, adjust the washing machine feet to level the appliance.
•
Make sure that the shipping bolts are removed.
•
Make sure your washing machine is not touching any other object.
•
Make sure the laundry load is balanced.
•
Straighten the drain hose. Eliminate kinked hoses.
•
Make sure the debris fi lter is not clogged.
troubleshooting and information codes _33
2011-07-04
2011-07-04
10:45:08
10:45:08
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