Motorola Moto E13 User Manual page 156

Settings : Location
2. Touch a service to open its settings:
•
Earthquake alerts: Sends you an alert about nearby earthquakes of magnitude 4.5 or more. (Not
available in all countries.)
•
Emergency Location Service:
an emergency number.
• Google Location Accuracy: Improves location accuracy for
•
Google Location History: Clear saved location details and turn location history on or off.
•
Google Location Sharing: View who's sharing your location, change sharing duration, and stop
sharing.
• Carrier Location Access: Improves carrier services and analytics.
• Wi‑Fi scanning: Allow or prevent apps and services from scanning for Wi-Fi networks at any time,
even when Wi-Fi is off.
•
Bluetooth scanning: Allow or prevent apps and services from scanning for nearby Bluetooth
devices at any time, even when Bluetooth is off.
Fix an issue
Issue: Location isn't working
After each step, check to see if the issue is fixed.
1. Turn location off
2. Turn airplane mode on,
3. If you're using a case, remove it and check if GPS is working. The case might be obstructing the sensor.
4. Check if Battery Saver is on.
services.
5. Turn your phone off and then on again.
6. Check for updates
7. Clear the cache and data
8. Use safe mode to see if apps you installed are causing the issue and uninstall as needed.
If location works correctly in safe mode, a 3rd party app is probably causing the issue. A lot of apps use
your phone's location. If these apps end up with corrupted files, it can affect your phone's location too.
Issue: Location isn't accurate
Turn accuracy on:
1. Go to Settings > Location.
2. Touch Location services > Google Location Accuracy.
3.
Turn Improve location accuracy on
When this setting is on, your phone uses GPS, Wi-Fi, mobile networks, and sensors to get the most
accurate location.
When it's off, your phone uses only GPS to find location, which can be slower and less accurate.
Let your phone scan for nearby Wi-Fi networks or Bluetooth devices:
Sends your location to emergency responders
and then on again.
wait 15-20 seconds, then turn it off again.
To save power, when Battery Saver is on, your phone disables location
to the Maps app. After updating the app, restart your phone.
for the Maps app.
.
when you call or text
Maps and Find My Device.
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