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3 Customer Services, Hutchison 3G UK Ltd,
PO Box 333, Hemel Hempstead, HP2 7YW,
United Kingdom. three.co.uk
Published by Hutchison 3G UK Limited.
All rights in this publication are reserved and
no part may be reproduced without the prior
written permission of the publisher.
© 2004 Hutchison 3G UK Limited. A Hutchison
Whampoa
company.
Registered
office:
9 Queen Street, Mayfair, London W1J 5PE.
The contents are believed to be correct at the
time of going to press, but any information,
products or services mentioned may be
modified, supplemented or withdrawn. The
provision of any products and services by
Hutchison 3G UK Limited is subject to 3's
customer terms (available at three.co.uk). The
customer terms will take precedence if there is
any discrepancy with this publication. '3' and
related images, logos and names referred to in
this publication are trademarks of the
Hutchison Whampoa group of companies.
Designed by Dutton Merrifield Ltd, Bristol.
This publication is printed on fully recyclable
paper. DM04351 Oct04
3 services user guide
Easy as...
3 services user guide
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Today on 3
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Motorola Health & General Information
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Summary of Contents for Motorola E1000
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Page 1: Table Of Contents
Designed by Dutton Merrifield Ltd, Bristol. This publication is printed on fully recyclable paper. DM04351 Oct04 Media centre 3 services user guide Mail & Messaging Synchronisation Extra features & Security Motorola Health & General Information 3 services user guide Troubleshooting, Index & Useful Numbers... - Page 2 Hutchison 3G UK Limited trading as 3 is a service provider and has provided the information in this user guide concerning what you might expect from 3 services. Motorola, Inc. is the manufacturer of the Motorola A1000 mobile and has provided the information on its features and use set out...
- Page 3 Contents The sections in orange describe 3 services, and those in black describe Motorola services. 4.12 Accessing Music Media centre Extra features & Security Getting set up 4.13 Games 10.1 Storing an appointment 4.15 Finding a game Installing the SIM and memory card Taking a photo 10.2...
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Page 4: Getting Set Up
Getting set up First things first. There are a few simple things to do before you can use your new mobile. This section shows you how to install your SIM and battery and how to charge it up. Installing the SIM and memory card Installing and charging the battery Battery use... -
Page 5: Installing The Sim And Memory Card
Installing the SIM and memory card How to get your own mobile number and other details onto your mobile. Your SIM (subscriber identity module) 1. Slide the SIM with the gold plate 3. Lift open the memory card door and insert contains your mobile number, service facing down and the notch in the the memory card ensure the gold plate facing... -
Page 6: Installing And Charging The Battery
Your mobile is designed to be used only ™ with Motorola Original batteries. We recommend that you store batteries in the protective case when not in use. -
Page 7: Battery Use
Never dispose of batteries in a fire because To maximise your battery’s they may explode. performance... Always use Motorola Original ™ batteries and battery chargers. Motorola’s mobile warranty does not cover damage caused from using non-Motorola batteries and / or battery charger. -
Page 8: Your Mobile Explained
Your mobile explained Your Motorola E1000 can do a lot of things, so it makes sense for you to know your way around its navigation and controls. Spend a few minutes familiarising yourself with your mobile’s screen and icons now, and you’ll be ready to explore all its features. -
Page 9: Getting To Know Your Motorola A1000
Getting to know your Motorola E1000 Video Send Key Voice Send key To make video calls and To make voice calls and Familiarise yourself with its features. view recent calls. view recent calls. Volume keys Camera Earpiece Screen Speakerphone Camera... -
Page 10: Your Mobile's Start Screen
Your mobile’s start screen Your mobile‘s screen is divided into six basic displays: the Application Selector Bar, the Menu Bar, Information Snacks, Personal Information, Application Shortcuts and the Status Bar. Icon Description Signal strength – indicates the strength of your handset’s connection with the network. -
Page 11: Your Mobile's Keys And Navigation
Your mobile’s keys and navigation There aren’t a lot of buttons on your mobile, but they do a lot. 1 Triangle key This key is your one-touch access to 3 services and a 3 Menu key 6 Soft keys world of communications, This key takes you to the main menu from information and entertainment The left and right soft keys... -
Page 12: Get Going
Get going This section shows you how you can adjust various settings to make your mobile perform exactly as you like. It explains how to set the time and date, ringtunes and wallpapers, as well as showing the various ways of entering text available, plus a number of shortcuts. -
Page 13: Turning Your Mobile On And Off
Turning your mobile on and off Setting the time and date Ensure that your SIM is in your mobile and the battery is charged. You’ll need to set the time and date before you can use your Calendar and other functions. Once you’ve done so, it will also help increase the speed of 3 services. -
Page 14: Choosing Ringtune And Alert Profiles
Choosing ringtune and alert profiles Setting a wallpaper Your mobile will ring or vibrate to notify you of an incoming call, message or event. You can change the background image (wallpaper) on the mobile’s start screen. This ring is called an ‘alert’. Press Scroll to and press... -
Page 15: Customising Menus, Wallpaper And The Screen
Customising menus, wallpaper and the screen General shortcuts There are many ways in which you can make your mobile unique. Use the chart below as a guide for general navigation shortcuts and key functions. Function Today on 3. Also returns you to Today on 3 from any browser page Press From the start screen-links to useful functions including Take Photo, Make Video, Scroll to... -
Page 16: Text Entry Shortcuts
Text entry shortcuts Choosing a text entry method Use the chart below as a guide for entering numbers, letters, symbols, spaces and other characters. While writing a message, entering contact details, appointments etc, you will need to select an appropriate text entry method. The default text entry method is multitap. TAP (multitap) iTAP (multitap) Function... -
Page 17: Today On
4 Today on 3 3 brings you a whole world of communication, information and entertainment services. You can ask for directions within major cities, get the latest news, keep up to date with Premier League footie action, play games and much, much more. This section is your guided tour of that world. -
Page 18: Today On 3
Today on 3 Using Today on 3 It’s where you get the latest on 3 every day laid out on one screen, ready for you to check it out. Today on 3 is the first screen you will see after pressing . -
Page 19: Getting To Know The Services Screen
Getting to know the services screen The service icons A whole range of amazing services laid out as a series of icons. These service icons provide quick access to the home page of each service. Music Weather You can also select at the top of Keep up with the kings and Watch and listen to the national... -
Page 20: Tunes & Pix
The service icons Many services are updated regularly. Check out our timetable on three.co.uk More of the services you can get on 3… for more information. Note: Some of these services may not be available in the voice & picture service area. For details, see the ‘Stuff you can’t do without’. - Page 21 Tunes & Pix on 3 True identity! User guide...
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Page 22: Downloading A Ringtune
Downloading a ringtune Get the sound that says it’s your mobile that’s going off. To access… Press press To download and set a new press ringtune… At 3 Tunes & Pix press Scroll to your preferred style of ringtune Scroll to Ringtunes and press and press to see the list of available ringtunes... -
Page 23: Accessing Music
Accessing Music Music on 3 Watch a video on your mobile. To play a video clip… Press Scroll to Select Scroll to and press Scroll to and press Scroll to your preferred video Scroll to MUSIC VIDEOS clip press Bang on. Press PLAY Scroll to your preferred singer / band and press... - Page 24 Games on 3 The next level. 4.13 User guide...
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Page 25: Finding A Game
Finding a game Playing a game Download a game to your mobile. Pick anything from fast-paced Play a game you have already downloaded. shoot-’em-ups to classic brainteasers. Press Press press Scroll to and press Scroll to and press Scroll to your preferred game and press Scroll to your preferred game and press At the selected game press (twice) - Page 26 Football on 3 Have it!! 4.17 User guide...
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Page 27: Accessing Football Services
Accessing football services How to set goal alerts for your football team Get the latest news, match reports, live scores and video clips, with Barclays Premiership To alert you to goals, half-time and full-time results and match highlights. You can only get these and UEFA Champions League goal action. -
Page 28: Downloading And Storing Match Highlights From An Alert
Downloading and storing match highlights from an alert If you set up a video alert for your favourite Premiership team, 3 will send you a text message containing a link to the full-time match highlights. To view the clip without To play a video clip…... - Page 29 Comedy on 3 Laughing gear. 4.23 User guide...
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Page 30: Using Comedy
Using comedy How to have a laugh whenever you feel the need. To play a video clip… Press Scroll to press Scroll to and press Scroll to and press Other useful Scroll to your preferred video clip Scroll to your preferred category and press Press PLAY Select your preferred video clip and press... -
Page 31: Setting Your Favourite Locations
Setting your favourite locations Using Quick Map We recommend that you set your favourite locations upfront. This will save you from having View a map of where you are now - to enter them each time you use the service. So whenever you use Quick Map, Find or A to B, or another location. -
Page 32: Using My Nearest
Using My Nearest Viewing the latest news Find a bank, restaurant, florist, or whatever you need, wherever you are. Keep up to date with news as it breaks. This example shows how to find your nearest florist. Press Press press press press Scroll to... -
Page 33: Setting Up A Financial Portfolio
Setting up a financial portfolio How to keep track of your stocks and shares. Press press Scroll to and press Scroll to Finance Page and press Scroll to My Portfolios and press Your mobile will display You currently have no Portfolio, would you like to set one up? Scroll to Proceed and press At the query box press... -
Page 34: Calls
Call Divert, Barring calls… take a look at the list below for the complete picture. Making and receiving a voice call Making and receiving a video call Making a call from Contacts or recent calls list Grouptalk Caller ID Diverting incoming voice / video calls and faxes Motorola A1000 3 User guide... -
Page 35: Making And Receiving A Voice Call
Making and receiving a voice call Making and receiving a video call The basics... How to speak face to face on a mobile. To make a voice call... To de-activate hold or mute... Make a video call... block your image from your block mobile... -
Page 36: Making A Call From Contacts Or Recent Calls List
Making a call from Contacts or recent calls list Grouptalk Saves time typing in the number. You can talk to up to 5 other people simultaneously. To make the call... From your Contacts... Enter the first person’s number Scroll to Press Key in the first letter of your contact and Enter the second person’s number... -
Page 37: Caller Id
Caller ID Diverting incoming voice / video calls and faxes Handy if you don’t want the person you’re calling to know it’s you. When you don’t want to take calls, but you want to hear what your callers have to say. Enter the contact number Press Press... -
Page 38: Contacts
Contacts Your Motorola E1000 gives you a great way to keep in touch with friends and colleagues. Contacts lets you find their details whenever you want, wherever you are. These next few pages show you how to create and manage your contacts and store them according to what type they are –... -
Page 39: Storing A Contact
Storing a contact Editing a contact Contacts gives you quick access to names, It’s easy to keep up to date with changes to your contacts‘ details. numbers and email addresses. To store a contact... To edit a contact... Enter the contact number including Scroll to the full area code or mobile code Scroll to the contact you want to... -
Page 40: Searching And Deleting A Contact
Searching and deleting a contact Copy contact(s) between mobile and SIM You can access your contact in a matter of seconds. How to copy all contacts details at once between your SIM and mobile. Also you can copy a contact detail between your mobile and SIM (so if you upgrade your mobile you can take your contacts with you). -
Page 41: Media Centre
Media Centre Your Motorola E1000 is way more than just a mobile. It’s also a camera – for photos and video – and a way to play music, too. These next few pages show you how to take pics and video clips and store them, and how to play different kinds of music files. -
Page 42: Taking A Photo
Taking a photo Making a video clip You can take and store a library of photos on your mobile. You can send up to a 10-second video clip to another 3 subscriber. Press (on the right-hand side of the mobile) Press QUICK MENU Press CAPTURE At Make Video press... -
Page 43: Playing An Audio Clip
Viewing and deleting photo / video Playing an audio clip You can delete media files to create more space on your mobile You can download music from your PC to your mobile and listen to your favourite tunes. Your mobile plays the following types of files: MP3, Window’s media (version 9) and WAV. To view a photo / video Press QUICK MENU from start screen…... -
Page 44: Mail & Messaging
Mail & messaging You can send and receive emails and manage all your mail in one place with 3’s Mail service. This also lets you access and retrieve your voicemail, email and faxmail either by using the email application on your mobile, browsing in (using the Triangle key), or by phoning in from your mobile. -
Page 45: Setting Up And Listening To Your Voicemail
Setting up and listening to your voicemail Setting up your Videomail Videomail is an answer-phone service for video calling. It’s like voicemail – you can record Choose your PIN and record a greeting by calling in from your mobile. a video greeting from your mobile. You will first need to setup your voicemail. You can access your Videomail Press and hold... -
Page 46: Creating And Sending A Text Message
Addressing a message using Contacts Creating and sending a text message It’s one of the key ways to stay in contact This is a shortcut to sending a text / video message. Press MESSAGES At Create Message press Scroll to At New Text Message press Enter the first letter of the contact Enter message and press SEND TO... -
Page 47: Setting Up Your Email Username
Setting up your email username Configuring your email profile Once you have chosen a username, you need to set up email settings on your mobile. Once you have chosen a username, you need to set up email settings on your mobile. After this you can start sending and receiving emails on it. -
Page 48: Capturing And Sending A Photo / Video As A Multimedia Message
Capturing and sending a photo / video Creating and sending emails – direct as a multimedia message How to use the email application on your mobile. You can record up to 12 seconds of video and sent it as a video message to any email address. -
Page 49: Setting Up Your Pop3 Email Account
Browsing into Mail Setting up your POP3 email account You can collect emails stored in your other email accounts on your mobile, once you From the 3 browser, you can view emails and headers of voicemails and faxmails. have completed the configuration to access them. You can also create and send new emails. -
Page 50: Viewing Your Mobile's Message Inbox
Viewing your mobile’s messages Inbox Incoming text, multimedia and emails also get stored in the Inbox. To view text and multimedia messages inbox... Press MESSAGE Scroll to Message inbox and press Scroll to the your preferred email and press To view 3mail inbox... Press MESSAGE Scroll to Email Msgs and press Press Yes / No... -
Page 51: Synchronisation
If you want your mobile to work with a PC or a Bluetooth headset, you need to set them up first. Here’s where you can find out how. Connecting with a Bluetooth headset Synchronising with your PC Installing Motorola software on your PC Backing up and customising synchronisation... -
Page 52: Connecting With A Bluetooth Headset
Connecting with a Bluetooth headset Synchronising with your PC Before making calls with a Bluetooth headset (where there’s no wire between mobile and headset), You can set-up your mobile and PC so that the Contacts, Calendar and you must first set-up the headset to work with your mobile. Once you’ve done this, your mobile emails on them are up to date and match each other. -
Page 53: Installing Motorola Software On Your Pc
How to keep your A1000’s data safe on your PC and alter your synchronisation settings. How to install Motorola Desktop suite for the A1000 on a PC so you can synchronise the two. Ensure that your mobile is not connected to your PC Then follow the Wizard instruction to pair your PC To customise synchronisation settings... - Page 54 Mobile phone tools functional panel Open the Send / Receive text message window Open the Send / Receive email window Opens Multimedia studio Opens Contacts Opens Calendar Synchronises your Contacts and Calendar Provides information regarding Motorola A835...
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Page 55: Extra Features & Security
Extra features & Security Your Motorola A1000 has a bunch of useful extra features, including a Calendar with alarms to remind you of specific appointments and a way to lock your mobile. 10.1 Storing an appointment 10.2 Setting alarms 10.3 Setting the SIM PIN code 10.4... - Page 56 Storing an appointment Setting alarms Now you need never miss an appointment again. You can use the Time function as an alarm clock - It’s ideal for regular alarms you don’t want to include in your Calendar or To do list. You can set up to three alarms. Press QUICK MENU Scroll to your preferred option and press...
- Page 57 PIN can’t use it. If you change the default code (000000) and 0870 7330 333 for help with unlocking your USIM. then can’t remember it, you’ll need to send your mobile to Motorola, who will unlock it. 10.3 User guide User guide...
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Page 58: Troubleshooting, Index & Useful Numbers
Troubleshooting, Index & Useful Numbers Facing a problem? Use this section to track down what’s wrong – and correct it... 12.1 Troubleshooting 12.3 Index 12.5 Useful Numbers... - Page 59 Also, make sure your mobile’s microphone is not covered. hear you. Dropping your mobile, getting it wet or using a non-Motorola battery charger can The mobile has been damaged, damage the mobile. The mobile’s limited warranty does not cover damage caused from dropped, or got wet.
- Page 60 Solution Problem The mobile rings even though the The ringer may be set to play a tone even though your mobile is set to a Silent Silent or Vibrate alert profile has alert profile. (See page 3.3.) been selected. Your call did not reach the network. You may have called the number too soon after You tried to make a call and heard turning your mobile on.
- Page 61 Index – editing – on / off (power) 2.5, 3.1 – deleting – send video Alarm 10.2 – searching for – send voice Alert profiles 2.4, 3.3, 3.7 – storing – shortcut Audio clip – triangle 2.5, 4.1 – deleting –...
- Page 62 PC synchronisation 9.2 – 9.4 Text, entering USB socket Photos Text messaging Useful numbers 12.5 – deleting Time and date – photo messaging Today on 3 4.1 – 6.21 Vibrate – taking comedy 7.23 Video – viewing financial portfolio 7.31 –...
- Page 63 Useful Numbers Mobile Other Mobiles Problem 3 Customer Services 0870 7330 333 Mail (Voicemail, 07782 333 123 Email and Faxmail) ThreePay top-up 0870 7330 444 Directory enquiries 118 333 118 333 International directory enquiries 118 313 118 333 Disabled & elderly enquiries Emergency calls* *112 is the international standard emergency number from your mobile.
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