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FAQs and Troubleshooting Guide
Troubleshooting guide
If your clothes dryer has a fault, is not working properly, or you think it should work
better, use the list below to identify and solve any problems.
If you cannot solve the problem, switch off the dryer and unplug it from the power
supply. Then contact our after sales support centre for advice. Do not attempt to
dismantle or repair the dryer yourself.
Problem
The dryer does
Is the power plug inserted firmly?
not start.
Is the door closed?
Is the power switched on at the
wall socket?
Have you pressed the POWER
and START/PAUSE buttons?
Clothes shrink. Are the clothes are unsuitable for
drying in the clothes dryer?
Have the clothes been dried at too
high heat?
The washing is
Is the filter clogged?
not thoroughly
Is the air inlet dirty?
dried.
Was an inappropriate program
chosen?
Is there too much washing in the
dryer?
Has the washing been twisted
while drying?
There are
Heavy, wet clothes tumbling in the
some strange
drum can cause bumping noises
noises.
when the drum is turning.
18
(AU) 1300 886 649 (NZ) 0800 836 761 |
Possible cause
After Sales Support
Solution
Insert the power plug firmly.
Close the door securely.
Switch on power at the wall
socket.
Press the POWER and START/
PAUSE button.
Check the clothes labels and
hang dry, if recommended.
If the clothes may be tumble
dried, choose a lower drying
temperature more suitable for the
fabric.
Check and clean the lint filter.
Check and clean the air inlet.
Choose a program with a higher
drying intensity.
Reduce the amount of washing
in the dryer.
Untwist the items and dry them
for a little longer.
These noises are normal. Make
sure your drying load is properly
spin dried to limit the noises.
tempo.org/support
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