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WARNING: FIRE OR EXPLOSION HAZARD
Failure to follow safety warnings exactly could result in serious injury, death, or property damage.
- Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any
other appliance.
- WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your building.
• Leave the building immediately
• Immediately call your gas supplier from a neighbor's phone. Follow the gas supplier's
instructions.
• If you cannot reach your gas supplier, call the fire department.
- Installation and service must be performed by a qualified installer, service agency or the gas supplier.
A barrier designed to reduce the risk of burns from
the hot viewing glass is provided with this appliance
and shall be installed for the protection of children
and other at-risk individuals.
This appliance may be installed in an aftermarket, permanently located, manufactured home
(USA only) or mobile home, where not prohibited by local codes.
This appliance is only for use with the type of gas indicated on the rating plate. A conversion
kit is supplied with the appliance.
INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.
Travis Industries, Inc.
 Copyright 2019, T.I.
ProBuilder 24
CleanFace MV
Owner's Manual
HOT GLASS WILL CAUSE
BURNS
DO NOT TOUCH GLASS
UNTIL COOLED
NEVER ALLOW CHILDREN
TO TOUCH GLASS
12521 Harbour Reach Dr., Mukilteo, WA 98275
$10.00
 Operation
 Maintenance
French language manuals at fireplacex.com.
Manuels de langue Française à fireplacex.com
10/12/21
Listed by
Omni-Test Laboratories, Inc.
Report # 0028GF115S
ANSI Z21.88:19
CSA 2.33:19
CSA 2.17-2017
www.travisproducts.com
100-01513

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Summary of Contents for FireplaceXtrordinair ProBuilder 24 CleanFace MV

  • Page 1 ProBuilder 24 CleanFace MV Owner’s Manual WARNING: FIRE OR EXPLOSION HAZARD Failure to follow safety warnings exactly could result in serious injury, death, or property damage. - Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.
  • Page 2: Introduction

    Table of Contents Introduction We welcome you as a new owner of a ProBuilder gas fireplace. This manual details operation and maintenance of this fireplace. Please familiarize yourself with the Owner's Manual before operating your heater and save the manual for future reference. Important Information No other ProBuilder gas fireplace has the same serial Register your warranty online at:...
  • Page 3: Table Of Contents

    Introduction Table of Contents Introduction ........... 2 Log Set Installation ........14     Important Information ........2 Installation Warnings ......... 14     Log Set Overview – MV/GSB2 Models ....14   Installation Warnings ........2   Ember Installation..........19  ...
  • Page 4 Safety Precautions IF YOU SMELL GAS: * Do not light any appliance * Extinguish any open flame * Do not touch any electrical switch or plug or unplug anything * Open windows and vacate building * Call gas supplier from neighbor's house, if not reached, call fire department This unit must be installed by a qualified installer to prevent the possibility of an explosion.
  • Page 5 Safety Precautions Do not place clothing or other Light the heater using the built-in flammable items on or near the igniter. Do not use matches or heater. Because this heater can any other external device to light be controlled by a thermostat your heater.
  • Page 6: Before You Begin

    Operation Before You Begin  Read this entire manual before you use your new fireplace (especially the section "Safety Precautions" on pages 4 & 5). Failure to follow the instructions may result in property damage, bodily injury, or even death. Location of Controls There is a door on the lower portion of the screen assembly to provide access to the manual controls on the fireplace.
  • Page 7: Starting The Pilot

    Operation Starting the Pilot Remove the glass frame before starting the pilot. The pilot flame is required to ignite the main burners (it also plays a safety role). It should be left on once lit. It will stay lit unless the gas control valve is turned to "OFF"...
  • Page 8: Pilot Fuel Conservation Timer

    Operation Pilot Fuel Conservation Timer 7 Day Pilot Shutoff Timer (MV Units) This appliance is equipped with a 7 day pilot shutoff timer. This timer helps conserve fuel and save money by turning the pilot off when the appliance is not used for 7 days (this timer is mandated in certain areas for conservation purposes).
  • Page 9: Turning The Heater On And Off

    Operation Turning the Heater On and Off After the pilot has been started... ON/OFF SWITCH OPTIONAL REMOTE THERMOSTAT Use this switch to turn the main See the instructions included with the remote burner on and off manually. for details on operation. ...
  • Page 10: Adjusting The Blower Speed (Optional)

    Operation Adjusting the Blower Speed (Optional) The optional blower helps transfer heat from the heater into the room. It will not turn on until the heater is up to temperature (approximately 10 minutes after starting). See the illustration below for instructions on adjusting the blower speed.
  • Page 11: Glass Frame Removal And Installation

    Maintenance Glass Frame Removal and Installation A barrier designed to reduce the risk of burns from the hot viewing glass is provided with this appliance and shall be installed for the protection of children and other at-risk individuals. If the barrier becomes damaged, the barrier shall be replaced with the manufacturer’s barrier for this appliance.
  • Page 12 Maintenance Remove the glass frame following the directions below. Hold the glass to prevent it from falling forward. Open the 2 latches holding the glass frame in Pliers may be used place - follow the directions shown to the right. Latch Top of Firebox...
  • Page 13 Maintenance The latch can come loose from glass frame anchor. This occurs when it is turned 1/4 turn when it is disengaged. Follow the directions below to re-install the latch if it becomes loose. © Travis Industries 10/12/21 - 1513 PB 24 CF MV Operation...
  • Page 14: Log Set Installation

    Maintenance Log Set Installation Installation Warnings NOTE: Consult the installation manual for order of installation. If using propane (LP), convert the appliance before installing the log set. If using firebacks, install them prior to installing the log set.  The logs are fragile, especially after being exposed to heat. ...
  • Page 15 Maintenance Log #1 Install log #1 as shown below. There are two holes on the bottom of the log that fit over the pins on the corners of the top burner. Log #2 Install log #2 as shown below. The log rests on the bottom burner. There is a notch in the front right of the log that aligns the log with the right finger of the log grate.
  • Page 16 Maintenance Log #3 Install log #3 as shown below. The log rests on the bottom burner. There is a notch in the front left of the log that aligns the log with the left finger of the log grate. Pull the left end of the log forward until it is in contact with the grate.
  • Page 17 Maintenance Log #5 Install log #5 as shown below. The hole on the bottom of the log rests on the right pin on log #1. The left end of the log rests on log #2. Log #6 Install log #6 as shown below. The hole on the bottom of the log rests on the left pin on log #1. The right end of the log rests on the tip of log #4.
  • Page 18 Maintenance Log #7 Install log #7 as shown below. The burnt end of the log points toward the center of the burner. Make sure the log does not cover any burner holes or creates any flame impingement. Log #8 Install log #8 as shown below. The burnt end of the log points toward the center of the burner. Make sure the log does not cover any burner holes or creates any flame impingement.
  • Page 19: Ember Installation

    Maintenance Ember Installation A bag of embers is provided to further enhance the firebox. Place the embers on the firebox floor and on the burner. Do not place embers over any of the burner holes or air channels. Rock Wool Placement The included rock wool is placed on top of the burner to enhance the glow from the burner.
  • Page 20: Maintaining Your Heater's Appearance

    Maintenance Maintaining Your Heater's Appearance The appliance must be completely cool prior to conducting service. Cleaning The Glass The glass may be cleaned with a non- abrasive cleaner. To clean the inside of the glass, simply remove the glass frame, place it on a non-scratching surface, and clean the surface.
  • Page 21: Yearly Service Procedure

    Maintenance Yearly Service Procedure WARNING: Failure to inspect and maintain the stove may lead to improper combustion and a potentially dangerous situation. We recommend the following procedures be done by a qualified technician.  Shut off gas to the fireplace and let it cool for 15 minutes. Remove the glass. Inspect and operate the pressure relief mechanism to verify relief mechanisms are free from obstruction to operate.
  • Page 22: Troubleshooting Table

    Maintenance Troubleshooting Table Problem: Possible Cause: Don't Call for Service Until You: A gas shut off valve is turned off Check all gas shut off valves Pilot Will Not Light The gas control knob isn't turned to "PILOT" See "Starting the Pilot Light" Step C The valve control knob isn't pushed in See "Starting the Pilot Light"...
  • Page 23: Replacement Parts List

    Maintenance Replacement Parts List Caution: Use only Travis Industries replacement parts. Do not use substitute materials. Warning: Do not operate appliance with the glass front removed, cracked, or broken. Replacement of the glass should be done by a licensed or qualified service person. 24 CF PB Part Numbers GLASS w/FRAME 250-05285...
  • Page 24: Wiring Diagram

    Maintenance Wiring Diagram Caution: Label all wires prior to disconnection when servicing controls. Wiring errors can cause improper and dangerous operation. Thermocouple Thermopile On/Off Switch (on appliance) Piezo Igniter Brown White Spark Electrode NOTE: Polarity maters with thermocouple wires. Red Wire = TPTH White Wire = TP Pilot Hood...
  • Page 25: Safety Label

    Safety Label Safety Label The safety (listing) label is attached to the operating tag (chained to the heater near the gas control valve). A copy is shown below © Travis Industries 10/12/21 - 1513 PB 24 CF MV Operation...
  • Page 26: Conditions & Exclusions

    Limited 7 Year Warranty Register your TRAVIS INDUSTRIES, INC. Limited 7 Year Warranty online at traviswarranty.com, or complete the enclosed Warranty card and mail it within ten (10) days of the appliance purchase date to: TRAVIS INDUSTRIES, INC., 4800 Harbour Pointe Blvd. SW, Mukilteo, WA 98275. TRAVIS INDUSTRIES, INC. warrants this gas appliance (appliance is defined as the equipment manufactured by Travis Industries, Inc.) to be defect-free in material and workmanship to the original purchaser from the date of purchase as follows: Check with your dealer in advance for any costs to you when arranging a warranty call.
  • Page 27 Limited 7 Year Warranty © Travis Industries 10/12/21 - 1513 PB 24 CF MV Operation...
  • Page 28: Index

    Index Index Before You Begin ..........6 Normal Operating Odors ........10 Features ............. 3 Pilot Fuel Conservation Timer ......8 Glass Frame Removal and Installation .... 11 Power Outages ..........10 Heating Specifications ........3 Replacement Parts List ........23 Important Information .........

Table of Contents