Cortelco Medallion 3220 Owner's Instruction Manual

Caller id type ii two-line telephone
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O
WNER'S
I
M
NSTRUCTION
ANUAL
C
ID T
II
ALLER
YPE
T
L
T
WO-
INE
ELEPHONE
MODEL 3220

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Summary of Contents for Cortelco Medallion 3220

  • Page 1 WNER’S NSTRUCTION ANUAL ID T ALLER ELEPHONE MODEL 3220...
  • Page 2 We want you to know all about your new Medallion Telephone, how to install it, the features it provides, and the services you can expect from its use. We have included this information in your Owner’s Instruction Manual. PLEASE READ BEFORE INSTALLING AND USING YOUR NEW TELEPHONE EQUIPMENT.
  • Page 3: Table Of Contents

    24/90V MESSAGE WAITING LAMP ... 2 DESK MOUNT INSTRUCTIONS ... 2 WALL MOUNT INSTRUCTIONS ... 3 FACTORY PRESETS ... 3 TELEPHONE PART IDENTIFICATION ... 6 TELEPHONE FEATURES ... 7 RECEIVING A PHONE CALL ... 7 PLACING A PHONE CALL ... 7 PREDIAL ...
  • Page 4 OPTION BUTTON ... 14 MESSAGE ERROR ... 15 NO DATA SENT ... 15 PRIVATE CALLS ... 16 UNKNOWN CALLS ... 16 DIRECTORY ... 17 TELEPHONE SERVICE PROBLEMS ... 18 MAINTENANCE INFORMATION ... 19 TELEPHONE REPAIR ... 20 FCC INFORMATION ... 21...
  • Page 5: Important Safety Instructions

    Unplug this product from the wall outlet before cleaning. Use a damp cloth for cleaning. Do not use liquid or aerosol cleaners. Do not use the telephone near water. For example, do not use near a bathtub, wash bowl, kitchen sink, laundry tub, swimming pool, or in a wet basement.
  • Page 6 Avoid using a telephone during a local thunderstorm. There may be a remote risk of electrical shock from lightning. Do not use a telephone to report a gas leak in the vicinity of the leak. Unplug the telephone from the wall outlet and refer servicing to qualified service personnel under the following conditions: •...
  • Page 7: Telephone Usage

    Use the existing line cord supplied to connect the L1/L2 jack of your answering machine to the wall modular line jack. • Use the new line cord supplied to connect the telephone’s jack of your new Caller ID phone to the PHONE jack of your answering machine. •...
  • Page 8: 24/90V Message Waiting Lamp

    2. For 90V PBX Message Waiting Indication, move the switch to the position marked “90V”. For 24V PBX Message Waiting Indication, move the switch to the position marked “24V”. If connecting directly to telephone lines, move the switch to the center “OFF” position.
  • Page 9: Wall Mount Instructions

    WALL MOUNT INSTRUCTIONS 1. Mounting wedge should already be installed onto the base. If not, install mounting wedge onto base. 2. Connect the adapter and the line cord. See Steps 2 & 3 under “Installation” for specific instructions. 3. Push out the handset hook and reattach in opposite direction for the wall mount posi tion, plug the short end of the coiled cord into the handset, and then plug the other end of the cord into he base.
  • Page 10 After the adapter is connected, the display will show as indicated below for setting. SELECT LANGUAGE button to select the language. Eng - English, ESP - Spanish, FRA - French, and then press the MENU button to confirm the selection. English is the default setting When [LCD CONTRAST] appears, press the REVIEW UP ( ) button and REVIEW DOWN ( ) button to select the desired contrast.
  • Page 11 10. When [#3 SEC PAUSE] appears, enter the desired number of pauses using the keypad. After the desired setting has been entered, press MENU to confirm selec- tion. 11. When [VM PASSWORD] appears, enter the desired password using the keypad (maximum of 5 digits).
  • Page 12: Telephone Part Identification

    ELEPHONE Conference Button Directory Button Multi-Angle LCD Flash Button Release Button 24/90V Message LED Customized Logo 10 Auto Memory Buttons Voice Mail Button Redial/Pause Button Hold Button 2.5mm Headset Jack DENTIFICATION Mute Button Speakerphone Button L1 - Line 1 L2 - Line 2 Volume/Edit Button Review Up/Down Buttons Delete Button...
  • Page 13: Telephone Features

    To change the Ringer Volume, refer to the “Factory Presets” section. PLACING A PHONE CALL Lift the handset or press the SPEAKERPHONE button and wait for a dial tone. Dial the telephone number you wish to call. The number will appear on the display window. PREDIAL While the handset is on hook, enter the desired telephone number using the key pad.
  • Page 14: Duration Counter

    When you hear a dial tone, dial the number or press the auto memory button just as you would on any other push-button telephone. The number will appear on the display window. When your party answers, adjust the volume of the conversation by pressing the Volume Bar on the base of the telephone.
  • Page 15: Redial/Pause Button

    This telephone provides a line break signal for accessing PABX service or for conve- nient use of Call Waiting from your local telephone company. If you have Call Waiting service, you can alternate the Call Waiting function per the following instructions.
  • Page 16: Headset Compatible

    The call waiting information will be shown on the unit’s display. The CALL WAITING (CW) symbol will flash for 16 seconds along with the telephone number and name of the person who is on call waiting. Press the FLASH button to put the existing call on hold and answer the new call.
  • Page 17: Caller Id Features

    This unit stores up to 99 CID entries. MESSAGE LIGHT If you have a voice mailbox service with your telephone company, another indicator marked MESSAGE will flash to alert you to dial your telephone company to check your new messages. MESSAGE WAITING This unit’s MESSAGE WAITING DETECTION is for both FSK and Stutter Tone Systems.
  • Page 18: Receiving Calls

    RECEIVING CALLS When the telephone is not in use and a new call is received, the display will show the NEW symbol, the phone number, the caller s name, and time and date of the call for 20 seconds. The REPEAT (repeat) symbol will appear if the call has come in more than once.
  • Page 19: Deleting Calls

    When reviewing received calls, there are two ways to dial the telephone numbers shown on the display by pressing DIAL. If you have reviewed the calls with the telephone handset in its cradle (on hook), press the DIAL button. The Handset symbol located in the top left hand corner of the display will come on.
  • Page 20: Option Button

    If a local call (a telephone number with the same area code as you set) is reviewed and its 7-digit number displayed, press DIAL to dial the number displayed. If a long distance call (a telephone number with a different area code than you set) is reviewed and its 10-digit number (3-digit area code + 7-digit telephone number) is displayed, press DIAL to dial the number displayed.
  • Page 21: Message Error

    Pressing OPTION two times will remove the 3-digit area code and change to display only the 7-digit telephone number. Pressing OPTION three times will go back to the original 10-digit number. When the desired format of the telephone number is reached, press DIAL to dial the displayed number. MESSAGE ERROR •...
  • Page 22: Private Calls

    [UNKNOWN CALLER] and his name will alternately display on the screen when this information is received. • When the telephone company is unable to provide information of the caller s name, [UNKNOWN NAME] and his telephone number will be displayed on the screen. •...
  • Page 23: Directory

    NOTE: Numbers cannot be edited in the directory. Dialing Telephone Numbers In The Directory Find the number you want to dial in the Directory List. (Telephone can be on or off hook) When the number shows on the display, press DIAL to start dialing.
  • Page 24: Telephone Service Problems

    If you have any problems with your telephone equipment service, determine if the problem is with your unit or the telephone company lines. BEFORE CALLING THE TELEPHONE COMPANY, be aware that they may charge you for a service call if the problem is caused by your telephone equipment.
  • Page 25: Maintenance Information

    Avoid putting near heating appliances and devices that generate electrical noise (for example, motors and florescent lamps). Clean your telephone equipment with a damp cloth. Stains may be removed with a mild soap. Do not use liquid or aerosol detergents or cleaning agents.
  • Page 26: Telephone Repair

    Call Waiting Caller ID Telephone. Shipping must be prepaid. If the telephone is in warranty, it will be repaired or replaced, at our option, at no cost to you, and it will be returned shipping prepaid.
  • Page 27: Fcc Information

    FCC prior to its connection to the network. This equipment complies with Part 68 of FCC rules. On the bottom of the telephone is a label that contains, among other information, the FCC Registration Number and the Ringer Equivalence Number (REN) for this equipment.
  • Page 28 CORTELCO with the product and loss of parts. The warranty is voided in the event any unauthorized person alters or repairs the unit.

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