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Or give us a call during our normal business hours of 8AM-5PM, Monday to Friday (PST.) We will be more than happy to assist you. Thank you for choosing AIDA Imaging as your Imaging solution! Page | 2...
What you need: • AIDA PTZ IP Camera • RS232-Mini Din cable (included in box) • RS232-USB cable (not included)* • Network / Ethernet cable for web UI • Windows PC (apple not supported) • mcuispSTM program** • Latest Firmware (hex and bin files) *RS232-USB cables can be found at your electronics stores, or Amazon.
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RS232-USB cable: RS232-Minidin cable included in the PTZ box: *Please make sure you downloaded the correct zoom model for your PTZ. The FW update will fail otherwise. Page | 4...
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Step 1: Arm Upgrade 1. Please unplug the power from camera and flip the PTZ upside down. You are looking for a set of dipswitches labeled 1-6. You will flip switches 1 and 2 off. 2. Take your RS232-USB adapter, and connect it to the RS232-Mini Din cable.
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5. Set the camera COM number to the corresponding camera. It usually shows up as “Free Prolific USB-to-Serial Comm Port.” (results may vary) Next, set the baud rate to 115200. Next, set the firmware file to “AIDA- IPxx-ARMUP” as seen below. Page | 6...
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6. Make sure STM ISP header is chosen, and click start ISP. 7. Wait for the “Mission Complete sign message on the right. Please wait for the 30 seconds before unplugging the camera. 8. Once the camera is unplugged, change the switches in part 1 back to ON.
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Step 2: ISP Update *Do not proceed if you did not complete part 1. 1. You will start by entering the web UI. Please make sure the PTZ and PC are either hardlined or on the same network. The default IP for the web address is 192.168.1.188.
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2. Next, you will head to the top right tab under settings. 3. Next, you will click select file and look for AIDA-IPxx-ISP.bin. 4. Once found, wait for the upload box to appear. Then click upload. 5. Do not leave or exit the page. A prompt should pop up with a status bar.
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If you want to check if the FW update worked, go to the OSD menu and check the app version. If it has changed, then you have successfully update the FW. Most Current FW Versions: X12 – V200 X20 – V904 Page | 10...
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AIDA related! AIDA Imaging Newsletter Subscribe Form Again, if you have any questions about this process, please message or call our support staff at: support@aidaimaging.com...
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