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Malfunction
"E:30 / -10" and/or
"E:30/-20"
All other error codes.
Device not working.
Program does not start.
Cause and Troubleshooting
If the error message appears again, please contact
4.
the service.
→
"After-sales service", page 56
Detergent dosage is too high.
▶ Immediate measure: mix a tablespoon of fabric softener
with 0.5 l of water and pour this mixture into the left
compartment (not for outdoor, sportswear and down
textiles).
Reduce the amount of detergent for the next wash
▶
with the same load.
Detergent dosage is too high.
Reduce the amount of detergent for the next wash
▶
with the same load.
Additional water filled.
▶
Do not fill the appliance with additional water during
operation.
Solenoid valve defective.
Please contact customer service.
▶
→
"After-sales service", page 56
Malfunction
Switch the device off and on again.
1.
If the message appears again, disconnect the device
2.
from the mains for at least 30 seconds by pulling out
the plug or switching off the corresponding fuse in
the fuse box.
aIf the fault was a one-off, the message will disappear.
If the message appears again, please contact
3.
customer service. Please provide the exact error
message during the phone call.
→
"After-sales service", page 56
Mains plug of the power cable is not plugged in.
Connect the device to the power supply.
▶
The fuse in the fuse box has blown.
Check the fuse in the meter box.
▶
Power supply has failed.
Check whether the interior lighting or other devices
▶
are working.
was not pressed.
Press .
▶
TroubleshootingNL
47
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