Huion KAMVAS Pro 13 User Manual page 22

EN
7.2 Possible Breakdowns Related to FUNCTIONS
Abnormal Phenomena
There is no pressure in
the graphics software
but the cursor moves
The pen does not work
Press Keys does not
work
The computer can't
enter sleep mode
The side button of the
pen doesn't work
The side button of the
pen doesn't work
The computer can't
recognize the display
You may have installed other display drivers or opened the
drawing software when installing the driver. Please uninstall all
drivers and close the drawing software, then reinstall the Huion
driver. It's better to restart your computer after finishing
the installation.
1. Make sure you are using the pen that originally came with
your display.
2. Make sure you installed the driver correctly.
1. Make sure the Press Keys function was enabled in the driver.
2. Make sure you have correctly defined the Press Keys.
3. Check if the press lock switch is on the unlock position.
When you are not using the display, please do not put the pen
on the display surface, which will keep the computer awake.
When pressing the side button, please make sure that the nib
didn't touch the display surface and the distance between the
nib and surface is within 10mm.
Make sure the USB port is functional, if not, please change to
another USB port.
Check that the USB port is normal. If there is any problem,
please use another USB port.
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Possible Solutions
GT-133