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Fault
The appliance is not
working.
The programme does
not start.
The door cannot
be opened.
The water is not drain-
ing.
Cause and troubleshooting
The circuit breaker in the fuse box has tripped.
Check the circuit breaker in the fuse box.
▶
There has been a power cut.
Check whether the lighting in your room or other
▶
appliances are working.
Start / Reload has not been pressed.
Press
Start / Reload.
▶
Door is not closed.
Close the door.
▶
Childproof lock is activated.
Deactivate childproof lock.
▶
→ "Deactivating the childproof lock", Page 32
Finish in/My Time is activated.
Check whether
▶
→ "Buttons", Page 23
Laundry is caught in the door.
Remove any trapped laundry.
▶
The temperature is too high.
Wait until the temperature has dropped.
▶
Cancel the programme.
▶
→ "Cancelling the washing programme", Page 31
Water level is too high.
Select a suitable programme for draining.
▶
→ "Programmes", Page 25
Power failure.
Open the door using the emergency release.
▶
→ "Emergency release", Page 48
Drain pipe or water outlet hose is blocked.
Clean the drain pipe and the water outlet hose.
▶
Drain pipe or water drain hose is caught or jammed.
Ensure that the drain pipe and water drain hose are
▶
not kinked or trapped.
Drain pump is blocked.
→ "Cleaning the drain pump", Page 35
▶
The water outlet hose is connected too high.
Install the water outlet hose at a maximum height of
▶
1 metre.
Detergent dosage is too high.
Finish in/My Time is activated.
Troubleshooting en
41
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