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TROUBLESHOOTING
PROBLEM
Electric starter will not
crank engine fast enough
or at all (iGen4500s).
Engine is running, but
no 240-Volt AC output is
available.
39
POTENTIAL CAUSE
1.
Electrical load connected to
generator.
2.
Flat battery.
3.
Faulty battery.
4.
Remote control fob is
out of range, blocked
by interference or not
functioning properly.
5.
If above possible causes
are checked and eliminated,
generator may be faulty.
1.
If output indicator light is
green, 240-Volt AC output
should be available.
2.
Connected electrical cord
or appliance plug is not
properly inserted into 240-
Volt AC outlet socket.
3.
Connected electrical cord or
appliance is faulty.
4.
If output indicator light is not
illuminated, there is no 240-
Volt AC output available. In
such case:
•
If overload alarm light is not
illuminated, generator may
be faulty.
•
If overload alarm light is red,
there is an overload or short
circuit in the connected 240-
Volt AC load.
5.
If above possible causes
are checked and eliminated,
generator may be faulty.
SOLUTION
1.
Unplug or switch off any electrical cords or devices
from the 240-Volt AC receptacles.
2.
Start engine manually, if possible, or recharge
battery using an external battery charger.
3.
Replace battery.
4.
Move the remote control fob closer to and in direct
line of sight of the generator. If unresolved, replace
the remote control battery and pair the remote
control fob with the generator.
5.
Take generator to an authorised Westinghouse
service dealer.
1.
Check connected electrical cord(s) or appliance(s)
as described below.
2.
Check connected electrical cord or appliance plug
is fully inserted into 240-Volt AC outlet socket.
3.
Connect known functioning appliance directly into
generator's 240-Volt AC outlet socket to verify
electrical output.
4.
•
Disconnect all electrical cords and devices from
generator and press the generator reset button
(iGen4500s only). If unresolved, stop and re-start
engine with ECO throttle switch in the OFF position.
If still unresolved, take generator to an authorised
Westinghouse service dealer.
•
Disconnect all electrical cords and devices from
generator and press the generator reset button
(iGen4500s only). If unresolved, stop and re-
start engine with ECO throttle switch in the OFF
position. Reconnect and test run 240-Volt AC loads
individually; any single cord or device that trips
overload alarm is either faulty or too great a load for
the generator. Any faulty device must not be used
further until checked and approved by a licensed
electrician. Check running and starting power
demands of total connected electrical load versus
generator's rating.
5.
Take generator to an authorised Westinghouse
service dealer.
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