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Troubleshooting
If you encounter problems while using the phone, or if it performs
erratically, you can consult the information in the chart below. If your
particular problem cannot be resolved using the information in the chart,
contact the dealer where you purchased the phone.
Problem
Poor
reception
Echo or noise
Possible cause
•
The network signal is too
weak
at
your
location – for example, in a
basement or near a tall
building-because
transmissions
effectively reach it.
•
The network is busy at the
current time (for example,
during peak times, there
may be too much network
traffic to handle additional
calls).
•
You are too far away from a
base
station
network operator.
•
Poor network trunk quality
on the part of your network
operator.
•
Poor local telephone line
quality.
Move to a location where the
network signal can be properly
current
received.
wireless
can
not
Avoid using the phone at such
times, or try again after waiting
a short time.
You can request a service area
map
for
your
operator.
Hang up the phone and dial
again. You may be switched to a
better-quality network trunk or
phone line.
Troubleshooting
Solution
from
your
network
101
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