Do you have a question about the DMO390 and is the answer not in the manual?
Questions and answers
Belinda Els
May 8, 2025
power level button not working
1 comments:
Mr. Anderson
May 19, 2025
If the power level button is not working on the Defy DMO390, first ensure the microwave is properly plugged into a standard, grounded household outlet with the correct voltage and frequency. If the problem persists, check if the control panel is responsive and not locked or damaged. If the button still does not work, the microwave may require servicing, as internal faults are not user-repairable.
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Belinda Els
May 8, 2025
manual lost
1 comments:
Mr. Anderson
May 19, 2025
The Defy DMO390 manual is a user guide for the Defy DMO390 microwave oven. It includes information on proper domestic use, warranty conditions, repair procedures, and exclusions such as cosmetic damage and misuse. It also states that microwave ovens require carry-in service to authorized service centers for warranty repairs.
This answer is automatically generated
Belinda Els
May 8, 2025
how do I set the power level. Power Level button not responding
1 comments:
Mr. Anderson
May 19, 2025
If the Power Level button on the Defy DMO390 is not responding, try the following steps:
1. Ensure the microwave is properly plugged into a standard, grounded household outlet with the correct voltage (230–240V, 50Hz). 2. Check if the control panel is responsive by pressing other buttons, such as number pads or the Time button. 3. If other buttons work, try pressing the Power Level button firmly and hold it briefly. 4. If the button still does not respond, unplug the microwave for a few minutes, then plug it back in to reset the system. 5. If the issue continues, the button may be faulty and the unit may require service.
Do not attempt to repair internal components yourself, as improper handling may result in electric shock or void the warranty.
This answer is automatically generated
C F De Kock
April 14, 2025
defy DMO390 start button is not working but all the other buttons is working
1 comments:
Mr. Anderson
April 14, 2025
The start button on the Defy DMO390 may not be working due to one of the following reasons:
1. The power cord may not be properly plugged in. Unplug and plug it back in after 10 seconds. 2. A fuse may be blown or the circuit breaker may have tripped. This requires repair by a professional. 3. There may be an issue with the power outlet. Test it with another device.
If these do not resolve the issue, service may be needed.
This answer is automatically generated
Brownie
March 16, 2025
My microwave Start pad button is not working, but all other pads button are functioning
1 comments:
Mr. Anderson
March 16, 2025
If the Start pad on the Defy DMO390 microwave is not working, try the following steps:
1. Check Child Lock: If the child lock is enabled, the buttons will not function. Disable it by pressing and holding the CANCEL pad for 3 seconds until a beep sounds and the lock indicator turns off.
2. Ensure Proper Power Supply: Confirm that the microwave is plugged into a working outlet with the correct voltage (230V~50Hz).
3. Inspect for Physical Damage: Check if the control panel or buttons are visibly damaged or misaligned.
4. Reset the Microwave: Unplug the microwave for a few minutes, then plug it back in and try again.
5. Verify Other Buttons: Check if other buttons are working. If multiple buttons are unresponsive, the control panel or circuit board may be faulty.
If the issue persists, contact a qualified technician or the manufacturer for further assistance. Do not attempt internal repairs yourself.
CONTENTS AND PAGE NUMBER IMPORTANT SAFETY INSTRUCTIONS SPECIFICATIONS EXAMINING YOUR MICROWAVE OVEN AFTER UNPACKING REDUCE THE RISK OF INJURY TO PERSONS EARTHING INSTALLATION RADIO INTERFERENCE ARCING UTENSIL AND COOKWARE GUIDE OVEN PARTS AND ACCESSORIES COUNTERTOP INSTALLATION THE CONTROL PANEL OPERATING INSTRUCTIONS SETTING THE CLOCK MICROWAVE COOKING EXPRESS COOKING...
IMPORTANT SAFETY INSTRUCTIONS his appliance is classified as Group 2 Class B ISM. Defined as (Industrial, Scientific and Medical) equipment in which radio-frequency energy is intentionally generated and/or used in the form of electromagnetic radiation for the treatment of material, and spark erosion equipment.
Page 4
o not put foreign material between the oven surface and door. It could • result in excessive leakage of microwave energy. o not use recycled paper products for cooking. They may contain • impurities which could cause sparks and/or fires when used during cooking.
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Microwave heating of beverages can result in delayed eruptive • boiling, therefore care must be taken when handling the container. o reduce the risk of injury to persons: a) Do not overheat liquids. b) Stir the liquid both before and halfway through heating it. c) Do not use straight-sided containers with narrow necks.
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Make sure that the power supply cord is undamaged and does not • run under the oven or over any hot or sharp surface. The wall socket must be readily accessible so that the Microwaves • plug can be easily unplugged in an emergency. Do not use the oven outdoors.
SPECIFICATIONS Model: DMO390 Rated Voltage: 230V~50Hz, 1400W (Microwave) Rated Output Power (Microwave): 900 W Operating Frequency 2450MHz External Dimensions: (H x W x D) 300mm(H)×539mm(W)×395mm(D) Oven Cavity Dimensions: (H x W x D) 240mm(H)×354mm(W)×358mm(D) Oven Capacity 30 Litres Net Weight: Approx.
REDUCE THE RISK OF INJURY TO PERSONS DANGER Electric Shock Hazard Touching some of the internal components can cause serious personal injury or death. Do not disassemble this appliance. WARNING Electric Shock Hazard Improper use of the grounding can result in electric shock. Do not plug into an outlet until appliance is properly installed and grounded.
RADIO INTERFERENCE Microwave ovens can cause radio and TV interference. This may be reduced or eliminated by taking the following measures: 1. Clean the door and sealing surfaces of the oven. 2. Reorient the receiving antenna of the radio or the television. 3.
OVEN PARTS AND ACCESSORIES Remove the oven and all materials from the carton and oven cavity. Your oven comes with the following accessories: Glass tray x 1 - Turntable ring assembly x 1 - Instruction Manual x 1 1. Door Safety Lock System 2.
COUNTERTOP INSTALLATION Remove all packing material and accessories. Examine the oven for any damage such as dents or broken door. Do not install if oven is damaged. Cabinet: Remove any protective film found on the microwave oven cabinet surface. Do not remove the light brown Mica cover that is attached to the oven cavity to protect the magnetron. Installation 1.Select a level surface that provides enough open space for the intake and/or outlet vents.
The control panel DISPLAY Cooking time, power, indicators and present time are displayed. NUMBER PADS (0-9) Press to enter time or weight. POWER LEVEL Use to set power level. To check power level during time cooking, press POWER LEVEL pad. WEIGHT DEFROST Use to set defrost program.
Setting the Clock 1. Press the CLOCK pad once. 2. Press the CANCEL pad once. 3. Use the number pads to enter the correct time. 4. Press the CLOCK pad to confirm. NOTE: This is a 12 hour clock. The clock time can be checked whilst cooking is in progress by pressing the CLOCK pad.
The maximum allowable weight for each category is shown below. Press WEIGHT DEFROST pad DISPLAY MAXIMUM WEIGHT Once 2300g Twice 4000g Thrice 900g NOTE: If the weight is in excess of the maximum recommended, the oven will not operate properly. Preset Preset function allows the oven to start up at a later time.
TROUBLE SHOOTING Normal occurrences. These are not a fault. Microwave oven interfering with TV reception. Radio and TV reception may be interfered with when microwave oven is operating. This is normal. Dim oven light. In low power microwave cooking, the oven light may become dim.
4) The oven should not be adjusted or repaired by anyone except a properly trained service technician. If it becomes necessary to replace the oven lamp, consult a Defy Service Centre to have it replaced. Replacement lamps are not covered by the warranty. The oven should be cleaned regularly and any food deposits removed.
GENERAL GUIDELINES As microwave cooking differs from traditional cooking, the following guidelines should be considered whenever you use your microwave oven If the food is undercooked. Check if: • You have selected the correct power level. • The selected time is sufficient. Selected times depend on initial temperature, weight and density of the food etc.
MICROWAVE RECIPES Apricot Chicken Cooking Time: 22 minutes Serves: 4 people. Ingredients: Chicken breast fillets, quartered. 750 grams Can apricot halves, drained (set juice aside). 410 grams Large onion, chopped.1 large Garlic, Crushed. 1 clove(s) Butter or Margarine. 30 grams (1 tbs) mild curry powder.15 ml Cake Flour.
Page 19
MICROWAVE RECIPES Easy Whole wheat Loaf Cooking Time: 17 minutes. An easy step by step method of making your own bread. Helpful Hints: Sunflower seeds may turn green if used untoasted. To toast, place in flat glass container, microwave on 100% (High) power, 10 minutes per 125ml of seeds or until brown, stirring frequently.
FREQUENTLY ASKED QUESTIONS Q : I accidentally ran my microwave oven without any food in it. Is it damaged? A : Running the oven empty for a short time will not damage the oven. However, it is not recommended. Q : Can the oven be used with the tray or tray rack removed? A : No.
If you have followed the instructions and still have a problem or have any service or spares queries, please contact the customer care line by sending an email to service@defy.co.za or by calling 0861 00 3339. They will be able to advise you on any aspect of the appliance.
WARRANTY 1 This certificate is issued by DEFY APPLIANCES (PTY) LIMITED manufacturers of Defy and Ocean products, hereinafter the Company, to the original purchaser only, of the appliance described on the certificate and shall constitute the only warranty given in respect of this appliance.
Need help?
Do you have a question about the DMO390 and is the answer not in the manual?
Questions and answers
power level button not working
If the power level button is not working on the Defy DMO390, first ensure the microwave is properly plugged into a standard, grounded household outlet with the correct voltage and frequency. If the problem persists, check if the control panel is responsive and not locked or damaged. If the button still does not work, the microwave may require servicing, as internal faults are not user-repairable.
This answer is automatically generated
manual lost
The Defy DMO390 manual is a user guide for the Defy DMO390 microwave oven. It includes information on proper domestic use, warranty conditions, repair procedures, and exclusions such as cosmetic damage and misuse. It also states that microwave ovens require carry-in service to authorized service centers for warranty repairs.
This answer is automatically generated
how do I set the power level. Power Level button not responding
If the Power Level button on the Defy DMO390 is not responding, try the following steps:
1. Ensure the microwave is properly plugged into a standard, grounded household outlet with the correct voltage (230–240V, 50Hz).
2. Check if the control panel is responsive by pressing other buttons, such as number pads or the Time button.
3. If other buttons work, try pressing the Power Level button firmly and hold it briefly.
4. If the button still does not respond, unplug the microwave for a few minutes, then plug it back in to reset the system.
5. If the issue continues, the button may be faulty and the unit may require service.
Do not attempt to repair internal components yourself, as improper handling may result in electric shock or void the warranty.
This answer is automatically generated
defy DMO390 start button is not working but all the other buttons is working
The start button on the Defy DMO390 may not be working due to one of the following reasons:
1. The power cord may not be properly plugged in. Unplug and plug it back in after 10 seconds.
2. A fuse may be blown or the circuit breaker may have tripped. This requires repair by a professional.
3. There may be an issue with the power outlet. Test it with another device.
If these do not resolve the issue, service may be needed.
This answer is automatically generated
My microwave Start pad button is not working, but all other pads button are functioning
If the Start pad on the Defy DMO390 microwave is not working, try the following steps:
1. Check Child Lock: If the child lock is enabled, the buttons will not function. Disable it by pressing and holding the CANCEL pad for 3 seconds until a beep sounds and the lock indicator turns off.
2. Ensure Proper Power Supply: Confirm that the microwave is plugged into a working outlet with the correct voltage (230V~50Hz).
3. Inspect for Physical Damage: Check if the control panel or buttons are visibly damaged or misaligned.
4. Reset the Microwave: Unplug the microwave for a few minutes, then plug it back in and try again.
5. Verify Other Buttons: Check if other buttons are working. If multiple buttons are unresponsive, the control panel or circuit board may be faulty.
If the issue persists, contact a qualified technician or the manufacturer for further assistance. Do not attempt internal repairs yourself.
This answer is automatically generated