Lenovo ThinkCentre neo 30a 24 Gen 3 User Manual
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Lenovo ThinkCentre neo 30a 24 Gen 3 User Manual

Lenovo ThinkCentre neo 30a 24 Gen 3 User Manual

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Summary of Contents for Lenovo ThinkCentre neo 30a 24 Gen 3

  • Page 1 ThinkCentre neo 30a 22 Gen 3 ThinkCentre neo 30a 24 Gen 3 User Guide...
  • Page 2 • Setup Guide Second Edition (April 2023) © Copyright Lenovo 2023. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-...

  • Page 3: Table Of Contents

    Cover presence switch ..Call Lenovo ....Intel BIOS guard ... . .
  • Page 4 ThinkCentre neo 30a 22 Gen 3 ThinkCentre neo 30a 24 Gen 3 User Guide...

  • Page 5: Discover Your Lenovo Computer

    Discover your Lenovo computer Thank you for choosing a Lenovo computer! We are dedicated to delivering the best solution to you. Before starting your tour, please read the following information: • Illustrations in this documentation might look different from your product.
  • Page 6 ThinkCentre neo 30a 22 Gen 3 ThinkCentre neo 30a 24 Gen 3 User Guide...

  • Page 7: Chapter 1. Meet Your Computer

    Chapter 1. Meet your computer Overview 1. Air vents 2. Camera* Combo audio jack 3. Screen * for selected models © Copyright Lenovo 2023...

  • Page 8: Rear

    • Off: The computer is off or in hibernation mode. • Blinking rapidly: The computer is entering sleep or hibernation mode. • Blinking slowly: The computer is in sleep mode. ThinkCentre neo 30a 22 Gen 3 ThinkCentre neo 30a 24 Gen 3 User Guide...

  • Page 9: Features And Specifications

    Maximum configuration as shipped: Weight (without packaging) • ThinkCentre neo 30a 22 Gen 3: 5.7 kg (12.6 lb) • ThinkCentre neo 30a 24 Gen 3: 6.7 kg (14.8 lb) 1. Open the system menu from the top-right corner and click Settings. Hardware configuration 2.

  • Page 10: Usb Specifications

    Depending on many factors such as the processing capability of the host and peripheral devices, file attributes, and other factors related to system configuration and operating environments, the actual transfer ThinkCentre neo 30a 22 Gen 3 ThinkCentre neo 30a 24 Gen 3 User Guide...
  • Page 11 rate using the various USB connectors on this device will vary and will be slower than the data rate listed below for each corresponding device. USB device Data rate (Gbit/s) 3.2 Gen 1 / 3.1 Gen 1 3.2 Gen 2 / 3.1 Gen 2 3.2 Gen 2 ×...
  • Page 12 ThinkCentre neo 30a 22 Gen 3 ThinkCentre neo 30a 24 Gen 3 User Guide...

  • Page 13: Chapter 2. Get Started With Your Computer

    • Click the Show Applications button on the lower left, and select the application you want to launch. Launch settings Open the system menu from the top-right corner and click Settings. Adjust the computer stand (for selected models) Type 1 • Adjust the vertical position © Copyright Lenovo 2023...
  • Page 14 • Adjusting the left or the right angle Type 2 (for selected 24-inch models only) • Adjust the vertical position • Adjust the height • Adjusting the left or the right angle ThinkCentre neo 30a 22 Gen 3 ThinkCentre neo 30a 24 Gen 3 User Guide...

  • Page 15: Access Networks

    Access networks This section helps you access networks through connecting to a wired or wireless network. Connect to the wired Ethernet Connect your computer to a local network through the Ethernet connector on your computer with an Ethernet cable. Connect to Wi-Fi networks (for selected models) ®...
  • Page 16 ThinkCentre neo 30a 22 Gen 3 ThinkCentre neo 30a 24 Gen 3 User Guide...

  • Page 17: Chapter 3. Explore Your Computer

    • Open the system menu from the top-right corner and then click Settings ➙ Displays ➙ Night Light. Then, turn on or turn off the Night light switch. Note: Selected Lenovo computers are low blue-light certified. These computers are tested with night light turned on and color temperature set to the default value of 48.

  • Page 18: Use The Optical Drive (For Selected Models)

    2. Ensure that the metal contacts on the card are facing the ones in the SD-card slot. Insert the card firmly into the SD-card slot until it is secured in place. ThinkCentre neo 30a 22 Gen 3 ThinkCentre neo 30a 24 Gen 3 User Guide...

  • Page 19: Purchase Accessories

    3. Press the card and remove it from your computer. Store the card safely for future use. Purchase accessories Lenovo has a number of hardware accessories and upgrades to help expand the capabilities of your computer. Options include memory modules, storage devices, network cards, power adapters, keyboards, mice, and more.
  • Page 20 ThinkCentre neo 30a 22 Gen 3 ThinkCentre neo 30a 24 Gen 3 User Guide...

  • Page 21: Chapter 4. Secure Your Computer And Information

    1. Restart the computer. When the logo screen is displayed, press F1 or Fn+F1. 2. Select Security. 3. Depending on the password type, select Set Supervisor Password, Set Power-On Password, Set System Management Password, or Hard Disk Password and press Enter. © Copyright Lenovo 2023...

  • Page 22: Use Bios Security Solutions

    You should record your passwords and store them in a safe place. If you forget the passwords, contact a Lenovo-authorized service provider to have the passwords removed. Note: If the hard disk password is forgotten, Lenovo cannot remove the password or recover data from the storage drive.

  • Page 23: Chapter 5. Uefi Bios

    UEFI BIOS supports three or four display languages: English, French, simplified Chinese, and Russian (for selected models). To change the display language of UEFI BIOS: 1. Select Main ➙ Language and press Enter. 2. Set the display language as desired. © Copyright Lenovo 2023...

  • Page 24: Change The Display Mode Of Uefi Bios (For Selected Models)

    • If the storage device is an external device other than a disc, connect the storage device to the computer. ThinkCentre neo 30a 22 Gen 3 ThinkCentre neo 30a 24 Gen 3 User Guide...

  • Page 25: Enable Or Disable The Automatic Power-On Feature

    5. Press F10 or Fn+F10 to save the changes and exit. Enable or disable the ErP LPS compliance mode Lenovo computers meet the eco-design requirements of the ErP Lot 3 regulation. For more information, go https://www.lenovo.com/us/en/compliance/eco-declaration You can enable the ErP LPS compliance mode to reduce the consumption of electricity when the computer is off or in sleep mode.

  • Page 26: Change Bios Settings Before Installing A New Operating System

    3. Disconnect all power cords from electrical outlets. Then, remove any parts that impede access to the JCRIS1 pads. 4. Reconnect the power cords for the computer and the monitor to electrical outlets. ThinkCentre neo 30a 22 Gen 3 ThinkCentre neo 30a 24 Gen 3 User Guide...

  • Page 27: Clear Cmos

    5. Short-circuit the JCRIS1 pads, and then turn on the computer and the monitor. 6. Release the JCRIS1 pads when the computer beeps. The recovery process begins. 7. After the recovery process is completed, the computer will be turned off automatically. Note: Depending on the computer model, the recovery process will take two to three minutes.
  • Page 28 ThinkCentre neo 30a 22 Gen 3 ThinkCentre neo 30a 24 Gen 3 User Guide...

  • Page 29: Chapter 6. Troubleshooting, Diagnostics, And Recovery

    3. See Chapter 6 “Troubleshooting, diagnostics, and recovery” on page 23 to resolve the problem you are experiencing, run the diagnostic program, and recover your operating system. 4. If the problem persists, contact Lenovo. See Chapter 8 “Help and support” on page 33. Troubleshooting Use the troubleshooting information to find solutions to problems that have definite symptoms.

  • Page 30: Screen Problems

    • Ensure that the cable that connects the left speaker to the right speakers. speaker is securely connected. • Ensure that the balance settings are set correctly. Network problems ® Note: The Wi-Fi and Bluetooth features are optional. ThinkCentre neo 30a 22 Gen 3 ThinkCentre neo 30a 24 Gen 3 User Guide...
  • Page 31 Problem Solution • Connect the cable from the Ethernet connector to the RJ45 connector of the hub. • Enable the Ethernet LAN feature in UEFI BIOS. • Enable the Ethernet LAN adapter. 1. Go to Settings and select Network. 2. Ensure the Ethernet option is enabled. The computer cannot connect to an Ethernet •...

  • Page 32: Performance Problems

    – If the computer is installed with SAS storage drives, ensure that the SAS storage drive enablement module (one to five storage drives) or the LSI MegaRAID SAS adapter is installed. ThinkCentre neo 30a 22 Gen 3 ThinkCentre neo 30a 24 Gen 3 User Guide...

  • Page 33: Cd Or Dvd Problems

    CD or DVD problems Problem Solution • Ensure that the optical drive supports the CD or DVD. • Ensure that the disc is inserted correctly, with its label up. • Ensure that the disc you are using is clean. To remove dust or fingerprints, wipe the disc clean with a soft cloth from the center to the outside.

  • Page 34: Usb Device Problems

    Lenovo diagnostic tools For information about Lenovo diagnostic tools, go to: https://pcsupport.lenovo.com/lenovodiagnosticsolutions ThinkCentre neo 30a 22 Gen 3 ThinkCentre neo 30a 24 Gen 3 User Guide...

  • Page 35: Chapter 7. Cru Replacement

    If you intend on installing the CRU, Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You might be required to return the defective part that is replaced by the CRU.

  • Page 36: Smart Cable Clip (For Selected Models)

    Removal steps Hinge cover Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. ThinkCentre neo 30a 22 Gen 3 ThinkCentre neo 30a 24 Gen 3 User Guide...

  • Page 37: Computer Stand

    For access, do the following: 1. Turn off the computer and remove all connected devices and cables. 2. Disconnect the computer from ac power and all connected cables. 3. Place a soft, clean towel or cloth on the desk or surface. Hold the sides of your computer and gently lay it down so that the screen is against the surface and the computer cover is facing up.
  • Page 38 4. Remove the smart cable clip. See “Smart cable clip (for selected models)” on page 30 5. Remove the smart cable clip. See “Hinge cover” on page 30 Removal steps • Type 1 • Type 2 (for selected 24-inch models only) ThinkCentre neo 30a 22 Gen 3 ThinkCentre neo 30a 24 Gen 3 User Guide...

  • Page 39: Chapter 8. Help And Support

    • Setup Guide want. • This User Guide • Regulatory Notice Lenovo Support Web site with the latest support information of the following: • Drivers and software • Diagnostic solutions https://pcsupport.lenovo.com • Product and service warranty •...

  • Page 40: Call Lenovo

    Call Lenovo If you have tried to correct the problem yourself and still need help, you can call Lenovo Customer Support Center. Before you contact Lenovo Prepare the following before you contact Lenovo: 1. Record the problem symptoms and details: •...

  • Page 41: Purchase Additional Services

    • Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service. • Engineering change management - Occasionally, there might be changes that are required after a product has been sold.
  • Page 42 ThinkCentre neo 30a 22 Gen 3 ThinkCentre neo 30a 24 Gen 3 User Guide...

  • Page 43: Appendix A. Supplemental Information About The Ubuntu Operating System

    The LLW also is preinstalled on the computer. To access the LLW, go to the following directory: /opt/Lenovo If you cannot view the LLW either from the Web site or from your computer, contact your local Lenovo office or reseller to obtain a printed version of the LLW.
  • Page 44 GNU General Public License and/or the Lesser General Public License for more information. To view additional information regarding licenses, acknowledgments and required copyright notices for the open source software shipped on your Device, go to /usr/share/doc/*/copyright. ThinkCentre neo 30a 22 Gen 3 ThinkCentre neo 30a 24 Gen 3 User Guide...

  • Page 45: Appendix B. Compliance Information

    Certification-related information Product name Machine types ThinkCentre neo 30a 22 Gen 3 12B1 and 12B3 ThinkCentre neo 30a 24 Gen 3 12CE,12B0 and 12B2 Further compliance information related to your product is available at https://www.lenovo.com/compliance Operating environment Maximum altitude (without pressurization) •...
  • Page 46 ThinkCentre neo 30a 22 Gen 3 ThinkCentre neo 30a 24 Gen 3 User Guide...

  • Page 47: Appendix C. Notices And Trademarks

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
  • Page 48 Actual results may vary. Users of this document should verify the applicable data for their specific environment. This document is copyrighted by Lenovo and is not covered by any open source license, including any Linux agreement(s) which may accompany software included with this product. Lenovo may update this document at any time without notice.

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