Lenovo ThinkCentre neo 50a 24 Gen 3 User Manual
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Lenovo ThinkCentre neo 50a 24 Gen 3 User Manual

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Summary of Contents for Lenovo ThinkCentre neo 50a 24 Gen 3

  • Page 1 ThinkCentre neo 50a 24 Gen 3 User Guide...
  • Page 2 • Setup Guide First Edition (August 2022) © Copyright Lenovo 2022. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-...

  • Page 3: Table Of Contents

    Self-help resources ... . . and information ... . 15 Call Lenovo ....Lock the computer .
  • Page 4 ThinkCentre neo 50a 24 Gen 3 User Guide...

  • Page 5: Discover Your Lenovo Computer

    Discover your Lenovo computer ® Thank you for choosing a Lenovo computer! We are dedicated to delivering the best solution to you. Before starting your tour, please read the following information: • Illustrations in this documentation might look different from your product.
  • Page 6 ThinkCentre neo 50a 24 Gen 3 User Guide...

  • Page 7: Chapter 1. Meet Your Computer

    USB connectors on this device will vary and will be slower than the data rate listed below for each corresponding device. USB device Data rate (Gbit/s) 3.2 Gen 1 3.2 Gen 2 3.2 Gen 2 × 2 Thunderbolt 3 Thunderbolt 4 © Copyright Lenovo 2022...

  • Page 8: Rear

    • “Use the optical drive (for selected models)” on page 12. • “Lock the computer” on page 15. • “Connect an external display” on page 8. • “USB specifications” on page 4. ThinkCentre neo 50a 24 Gen 3 User Guide...

  • Page 9: Features And Specifications

    Features and specifications For detailed specifications of your computer, go to https://psref.lenovo.com Specification Description • Width: 541 mm (21.3 inches) Dimensions (without stand) • Height: 433.7 mm (17.1 inches) • Depth: 56.6 mm (2.2 inches) Weight (without packaging) Maximum configuration as shipped: 7.7 kg (17.0 lb) Type Device Manager in the Windows search box and then press Enter.

  • Page 10: Usb Specifications

    • Connect to USB-C accessories to help expand your computer functionality. To purchase USB-C accessories, go to https://www.lenovo.com/accessories • USB-C (3.2 Gen 1) connector • USB-C (3.2 Gen 2) connector • USB-C (Thunderbolt 3) connector • USB-C (Thunderbolt 4) connector ThinkCentre neo 50a 24 Gen 3 User Guide...

  • Page 11: Chapter 2. Get Started With Your Computer

    Adjust the computer stand (for selected models) Tilt-only stand • Tilt the screen forward and back. • Turn the screen to the left and right. Liftable stand • Tilt the screen forward and back. • Move the screen up and down. © Copyright Lenovo 2022...

  • Page 12: Access Networks

    Connect your computer to a local network through the Ethernet connector on your computer with an Ethernet cable. Connect to Wi-Fi networks (for selected models) ® Click the network icon in the Windows notification area, and then select a network for connection. Provide required information, if needed. ThinkCentre neo 50a 24 Gen 3 User Guide...

  • Page 13: Use The Touch Screen (For Selected Models)

    Use the touch screen (for selected models) If your computer display supports the multi-touch function, you can navigate the screen with simple touch gestures. For more touch gestures, refer to https://support.microsoft.com/windows Note: Some gestures might not be applicable when you use certain apps. Illustration and description Illustration and description Tap once to single click...

  • Page 14: Connect An External Display

    Press Windows logo key + K and then select a wireless display to connect. Change display settings 1. Right-click a blank area on the desktop and select display settings. 2. Select the display that you want to configure and change display settings of your preference. ThinkCentre neo 50a 24 Gen 3 User Guide...

  • Page 15: Chapter 3. Explore Your Computer

    Smart Appearance helps you to protect your privacy data from peeping behavior during a neglected period. Note: Ensure that you have installed Lenovo Smart Appearance on your computer. If Lenovo Smart Appearance is not installed, go to the Microsoft Store to download it.

  • Page 16: Smart Cable (For Selected Models)

    Note: Before connecting a smart cable, connect one of USB 3.2 connectors on neo 50a 24 Gen 3 for better experience. File transfer You can use the keyboard and mouse with a simple drag and drop between two devices via smart cable. ThinkCentre neo 50a 24 Gen 3 User Guide...

  • Page 17: Set The Power Plan

    Picture-in-Picture mode If your office table size is limited to work, smart cable helps you to handle work effectively in one device via Picture-in-Picture mode. For more information, go to https://pcsupport.lenovo.com/docs/lenovolink_smart_cable Set the power plan ® For ENERGY STAR compliant computers, the following power plan takes effect when your computers have been idle for a specified duration: •...

  • Page 18: Use The Optical Drive (For Selected Models)

    • Type AutoPlay in the Windows search box and then press Enter. Turn on Use AutoPlay for all media and devices. • Open Windows Media Player. • Double-click the ISO file. 3. Follow the on-screen instructions. ThinkCentre neo 50a 24 Gen 3 User Guide...

  • Page 19: Use A Media Card (For Selected Models)

    3. Press the card and remove it from your computer. Store the card safely for future use. Purchase accessories Lenovo has a number of hardware accessories and upgrades to help expand the capabilities of your computer. Options include memory modules, storage devices, network cards, power adapters, keyboards, mice, and more.
  • Page 20 ThinkCentre neo 50a 24 Gen 3 User Guide...

  • Page 21: Chapter 4. Secure Your Computer And Information

    Chapter 4. Secure your computer and information Lock the computer Note: Lenovo makes no comments, judgments, or warranties about the function, quality, or performance of the locking device and security feature. You can purchase computer locks from Lenovo. Kensington-style cable lock Lock your computer to a desk, table, or other fixtures through a Kensington-style cable lock.

  • Page 22: Face Authentication (For Selected Models)

    You should record your passwords and store them in a safe place. If you forget the passwords, contact a Lenovo-authorized service provider to have the passwords removed. Note: If the hard disk password is forgotten, Lenovo cannot remove the password or recover data from the storage drive.

  • Page 23: Antivirus Programs

    The computer is preinstalled with an antivirus program to help you guard against, detect, and eliminate viruses. Lenovo provides a full version of antivirus software on the computer with a free 30-day subscription. After 30 days, you must renew the license to continue receiving the antivirus software updates.
  • Page 24 1. Restart the computer. When the logo screen is displayed, press F1 or Fn+F1. 2. Select Security ➙ Smart USB Protection and press Enter. 3. Select the desired setting and press Enter. 4. Press F10 or Fn+F10 to save the changes and exit. ThinkCentre neo 50a 24 Gen 3 User Guide...

  • Page 25: Chapter 5. Uefi Bios

    UEFI BIOS supports three or four display languages: English, French, simplified Chinese, and Russian (for selected models). To change the display language of UEFI BIOS: 1. Select Main ➙ Language and press Enter. 2. Set the display language as desired. © Copyright Lenovo 2022...

  • Page 26: Set The System Date And Time

    Enable or disable the automatic power-on feature The Automatic Power On item in UEFI BIOS provides various options for you to make your computer start up automatically. To enable or disable the automatic power-on feature: ThinkCentre neo 50a 24 Gen 3 User Guide...

  • Page 27: Enable Or Disable The Smart Power-On Feature (For Selected Models)

    4. Press F10 or Fn+F10 to save the changes and exit. Enable or disable the ErP LPS compliance mode Lenovo computers meet the eco-design requirements of the ErP Lot 3 regulation. For more information, go https://www.lenovo.com/us/en/compliance/eco-declaration You can enable the ErP LPS compliance mode to reduce the consumption of electricity when the computer is off or in sleep mode.

  • Page 28: Change The Its Performance Mode

    Open the Vantage app to check the available update packages. If the latest UEFI BIOS update package is available, follow the on-screen instructions to download and install the package. • From the Lenovo Support Web site: 1. Go to https://pcsupport.lenovo.com ThinkCentre neo 50a 24 Gen 3 User Guide...

  • Page 29: Recover From A Bios Update Failure

    2. Download the flash BIOS update driver for the operating system version or the ISO image version (used to create a flash update disc). Then, download the installation instructions for the flash BIOS update driver you have downloaded. 3. Print the installation instructions and follow the instructions to update the BIOS. Recover from a BIOS update failure 1.
  • Page 30 ThinkCentre neo 50a 24 Gen 3 User Guide...

  • Page 31: Chapter 6. Diagnostics

    If you are unable to isolate and resolve the problem after running the Vantage app, save and print the log files created by the program. You might need the log files when you speak to a Lenovo technical support representative.
  • Page 32 ThinkCentre neo 50a 24 Gen 3 User Guide...

  • Page 33: Chapter 7. Cru Replacement

    If you intend on installing the CRU, Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You might be required to return the defective part that is replaced by the CRU.
  • Page 34 Replacement procedure Depending on your computer stand, refer to one of the following to replace the computer stand. • Tilt-only stand ThinkCentre neo 50a 24 Gen 3 User Guide...
  • Page 35 • Liftable stand Chapter 7 CRU replacement...
  • Page 36 ThinkCentre neo 50a 24 Gen 3 User Guide...

  • Page 37: Chapter 8. Help And Support

    How to access? • https://www.lenovo.com/tips Troubleshooting and frequently asked questions • https://forums.lenovo.com Accessibility information https://www.lenovo.com/accessibility • Use Lenovo recovery options. 1. Go to https://support.lenovo.com/ HowToCreateLenovoRecovery 2. Follow the on-screen instructions. • Use Windows recovery options. Reset or restore Windows 1. Go to https://pcsupport.lenovo.com...
  • Page 38 • Knowledge base and frequently asked questions • Open the Start menu and click Get Help or Tips. ® • Use Windows Search or the Cortana personal Windows help information assistant. • Microsoft support Web site: https://support.microsoft.com ThinkCentre neo 50a 24 Gen 3 User Guide...

  • Page 39: Call Lenovo

    Call Lenovo If you have tried to correct the problem yourself and still need help, you can call Lenovo Customer Support Center. Before you contact Lenovo Prepare the following before you contact Lenovo: 1. Record the problem symptoms and details: •...

  • Page 40: Purchase Additional Services

    • Installation and maintenance of network operating systems (NOS) • Installation and maintenance of programs For the terms and conditions of the Lenovo Limited Warranty that apply to your Lenovo hardware product, see Safety and Warranty Guide that comes with your computer.

  • Page 41: Appendix A. Compliance Information

    Generic https://pcsupport.lenovo.com Safety and Compliance Notices at https://pcsupport.lenovo.com/docs/generic_notices Certification-related information Product name: ThinkCentre neo 50a 24 Gen 3 Machine types: 12B6, 12B7, 12B8 and 12B9 Further compliance information related to your product is available at https://www.lenovo.com/compliance Operating environment Maximum altitude (without pressurization) •...
  • Page 42 ThinkCentre neo 50a 24 Gen 3 User Guide...

  • Page 43: Appendix B. Notices And Trademarks

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
  • Page 44 Actual results may vary. Users of this document should verify the applicable data for their specific environment. This document is copyrighted by Lenovo and is not covered by any open source license, including any Linux agreement(s) which may accompany software included with this product. Lenovo may update this document at any time without notice.

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