Lenovo ThinkCentre neo 50s Gen 3 User Manual
  1. Manuals
  2. Brands
  3. Lenovo Manuals
  4. Desktop
  5. ThinkCentre neo 50s Gen 3
  6. User manual

Lenovo ThinkCentre neo 50s Gen 3 User Manual

Hide thumbs Also See for ThinkCentre neo 50s Gen 3:
Table of Contents

Advertisement

Quick Links

neo 50s Gen 3
User Guide

Advertisement

Table of Contents
loading

Related Manuals for Lenovo ThinkCentre neo 50s Gen 3

Summary of Contents for Lenovo ThinkCentre neo 50s Gen 3

  • Page 1 neo 50s Gen 3 User Guide...
  • Page 2 • Setup Guide First Edition (November 2021) © Copyright Lenovo 2021. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-...

  • Page 3: Table Of Contents

    Enable or disable the configuration change Call Lenovo ....detection feature ....
  • Page 4 Appendix B. Compliance Lenovo Customer Support Center ..information ....49 Purchase additional services..

  • Page 5: Discover Your Lenovo Computer

    Discover your Lenovo computer Thank you for choosing a Lenovo computer! We are dedicated to delivering the best solution to you. Before starting your tour, please read the following information: • Illustrations in this documentation might look different from your product.
  • Page 6 neo 50s Gen 3 User Guide...

  • Page 7: Chapter 1. Meet Your Computer

    Power indicator Show the system status of your computer. • On: The computer is starting up or working. • Off: The computer is off or in hibernation mode. • Blinking: The computer is in sleep mode. © Copyright Lenovo 2021...

  • Page 8: Rear

    Rear ™ 1. Audio line-out connector 2. HDMI out connector ™ 3. DisplayPort out connector 4. VGA-out connector 6. USB 3.2 connector Gen 1 (with smart power-on 5. USB 2.0 connectors feature) 8. PCI-Express card area 7. USB 3.2 connector Gen 1 10.

  • Page 9: Features And Specifications

    Features and specifications For detailed specifications of your computer, go to https://psref.lenovo.com • Width: 100.0 mm (3.9 inches) Dimensions • Height: 274.8 mm (10.8 inches) • Depth: 308.0 mm (12.1 inches) Weight (without packaging) Maximum configuration as shipped: 4.5 kg (9.9 lb) 1.

  • Page 10: Usb Specifications

    5 V and 3 A. • Connect to USB-C accessories to help expand your computer functionality. To purchase USB-C accessories, go to https://www.lenovo.com/accessories • USB-C (3.2 Gen 1) connector Statement on USB transfer rate Depending on many factors such as the processing capability of the host and peripheral devices, file...

  • Page 11: Chapter 2. Get Started With Your Computer

    Connect your computer to a local network through the Ethernet connector on your computer with an Ethernet cable. Connect to Wi-Fi networks (for selected models) ® If your computer includes a wireless LAN module, you can connect your computer to Wi-Fi networks. © Copyright Lenovo 2021...

  • Page 12: Connect An External Display

    Manage cables with a smart cable clip Note: You can purchase a smart cable clip from Lenovo. To manage cables of devices (such as the keyboard and the mouse) with a smart cable clip: 1. Pull the cables through the dents in the clip.

  • Page 13: Chapter 3. Explore Your Computer

    1. Turn on Bluetooth on the computer. a. Open the system menu from the top-right corner and then click Settings ➙ Bluetooth. b. In the Bluetooth section enable Bluetooth with the toggle button at the top. © Copyright Lenovo 2021...

  • Page 14: Use The Optical Drive (For Selected Models)

    3. Press the card and remove it from your computer. Store the card safely for future use. Purchase accessories Lenovo has a number of hardware accessories and upgrades to help expand the capabilities of your computer. Options include memory modules, storage devices, network cards, power adapters, keyboards, mice, and more.

  • Page 15: Chapter 4. Secure Your Computer And Information

    Chapter 4. Secure your computer and information Lock the computer Note: Lenovo makes no comments, judgments, or warranties about the function, quality, or performance of the locking device and security feature. You can purchase computer locks from Lenovo. Padlock Locking the computer cover through a padlock prevents unauthorized access to the inside of your computer.

  • Page 16: Uefi Bios Passwords

    UEFI BIOS passwords You can set passwords in UEFI (Unified Extensible Firmware Interface) BIOS (Basic Input/Output System) to strengthen the security of your computer. Password types You can set a power-on password, supervisor password, system management password, or hard disk password in UEFI BIOS to prevent unauthorized access to your computer.

  • Page 17: Computrace Agent Software Embedded In Firmware (For Selected Models)

    You should record your passwords and store them in a safe place. If you forget the passwords, contact a Lenovo-authorized service provider to have the passwords removed. Note: If the hard disk password is forgotten, Lenovo cannot remove the password or recover data from the storage drive.

  • Page 18: Intel Bios Guard

    If the cover presence switch is enabled and the computer cover is not correctly installed or closed, an error message will be displayed when you turn on the computer. To bypass the error message and log in to the operating system: 1.

  • Page 19: Chapter 5. Uefi Bios

    UEFI BIOS supports three or four display languages: English, French, simplified Chinese, and Russian (for selected models). To change the display language of UEFI BIOS: 1. Select Main ➙ Language and press Enter. 2. Set the display language as desired. © Copyright Lenovo 2021...

  • Page 20: Set The System Date And Time

    Set the system date and time 1. Restart the computer. When the logo screen is displayed, press F1 or Fn+F1. 2. Select Main ➙ System Time & Date and press Enter. 3. Set the system date and time as desired. 4.

  • Page 21: Enable Or Disable The Automatic Power-On Feature

    4. Press F10 or Fn+F10 to save the changes and exit. Enable or disable the ErP LPS compliance mode Lenovo computers meet the eco-design requirements of the ErP Lot 3 regulation. For more information, go https://www.lenovo.com/us/en/compliance/eco-declaration You can enable the ErP LPS compliance mode to reduce the consumption of electricity when the computer is off or in sleep mode.

  • Page 22: Change The Its Performance Mode

    • If you select Disabled, press Enter. Then, go to the next step. 4. Press F10 or Fn+F10 to save the changes and exit. When the ErP LPS compliance mode is enabled, you can wake up the computer by doing one of the following: •...

  • Page 23: Recover From A Bios Update Failure

    • From the Lenovo Support Web site: 1. Go to https://pcsupport.lenovo.com 2. Download the flash BIOS update driver for the operating system version or the ISO image version (used to create a flash update disc). Then, download the installation instructions for the flash BIOS update driver you have downloaded.
  • Page 24 neo 50s Gen 3 User Guide...

  • Page 25: Chapter 6. Troubleshooting, Diagnostics, And Recovery

    3. See Chapter 6 “Troubleshooting, diagnostics, and recovery” on page 19 to resolve the problem you are experiencing, run the diagnostic program, and recover your operating system. 4. If the problem persists, contact Lenovo. See Chapter 8 “Help and support” on page 43. Troubleshooting Use the troubleshooting information to find solutions to problems that have definite symptoms.

  • Page 26: Audio Problems

    Audio problems Problem Solution • Ensure that the speaker cable is inserted completely into the connector on the computer. The sound comes from one of the external • Ensure that the cable that connects the left speaker to the right speakers.

  • Page 27: Performance Problems

    Problem Solution • Enable the Bluetooth feature in UEFI BIOS. • Enable all Bluetooth devices. 1. Launch Settings and choose Bluetooth. The Bluetooth feature does not work. 2. Make sure that Bluetooth is enabled by the toggle at the top. 3.

  • Page 28: Cd Or Dvd Problems

    CD or DVD problems Problem Solution • Ensure that the optical drive supports the CD or DVD. • Ensure that the disc is inserted correctly, with its label up. • Ensure that the disc you are using is clean. To remove dust or fingerprints, wipe the disc clean with a soft cloth from the center to the outside.

  • Page 29: Serial Connector Problems

    • Uninstall the program and then reinstall it. To download a program that is preinstalled on your computer, go to https:// and follow the on-screen instructions. pcsupport.lenovo.com Lenovo diagnostic tools For information about Lenovo diagnostic tools, go to: Chapter 6 Troubleshooting, diagnostics, and recovery...
  • Page 30 50s Gen 3 User Guide...

  • Page 31: Chapter 7. Cru Replacement

    If you intend on installing the CRU, Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You might be required to return the defective part that is replaced by the CRU.

  • Page 32: Remove Or Replace A Cru

    * for selected models Remove or replace a CRU This section provides instructions on how to remove or replace a CRU. Vertical stand Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, do the following: 1.

  • Page 33: Front Bezel

    2. Disconnect all power cords from electrical outlets and disconnect all cables from the computer. 3. Unlock any locking device that secures the computer cover. 4. Remove the vertical stand if any. See “Vertical Stand” on page 26. Removal steps Front bezel Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions.

  • Page 34: Optical Drive

    Optical drive Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, do the following: 1. Remove the computer cover. See “Computer cover” on page 26. 2. Remove the front bezel. See “Front bezel” on page 27. 3.

  • Page 35: Hard Disk Drive

    Hard disk drive Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. Attention: The internal storage drive is sensitive. Inappropriate handling might cause damage and permanent loss of data. When handling the internal storage drive, observe the following guidelines: •...
  • Page 36 • Before replacing the internal storage drive, make a backup copy of all the data that you want to keep. • Do not touch the contact edge of the internal storage drive. Otherwise, the internal storage drive might get damaged. •...
  • Page 37 Chapter 7 CRU replacement...
  • Page 38 Replacement procedure of the 3.5-inch hard disk drive and bracket neo 50s Gen 3 User Guide...
  • Page 39 Chapter 7 CRU replacement...

  • Page 40: Memory Module

    Memory module Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. Ensure that you follow the installation order for memory modules shown in the following illustration. For access, do the following: 1. Remove the computer cover. See “Computer cover” on page 26. 2.

  • Page 41: M.2 Solid-State Drive

    3. Remove the optical drive, if any. See “Optical drive” on page 28. 4. Remove the hard disk drive, if any. See “Hard disk drive” on page 29. Replacement procedure M.2 solid-state drive Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. The heat sink might be very hot.

  • Page 42: Coin-Cell Battery

    2. Remove the front bezel. See “Front bezel” on page 27. 3. Remove the optical drive, if any. See “Optical drive” on page 28. 4. Remove the hard disk drive, if any. See “Hard disk drive” on page 29. Removal steps Remove the M.2 solid-state drive depending on the computer model: •...

  • Page 43: Heat-Sink-And-Fan Assembly

    Your computer has a special type of memory that maintains the date, time, and settings for built-in features, such as parallel connector assignments (configurations). A coin-cell battery keeps this information active when you turn off the computer. The coin-cell battery normally requires no charging or maintenance throughout its life; however, no coin-cell battery lasts forever.
  • Page 44 Replacement procedure 1. Follow the following sequence to loosen the four screws that secure the heat-sink-and-fan assembly to the system board. Then, lift the heat-sink-and-fan assembly off the system board. • Partially loosen screw , fully loosen screw , and then fully loosen screw •...

  • Page 45: Pci-Express Connector Cable

    PCI-Express connector cable Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, do the following: 1. Remove the computer cover. See “Computer cover” on page 26. 2. Disconnect the PCI-Express connector cable from the system board. Removal steps PCI-Express card Prerequisite...

  • Page 46: Power Supply Assembly

    Replacement procedure Note: Before installing a new PCI-Express card, remove the PCI-Express connector cables (if any) that impede the installation. See “PCI-Express connector cable” on page 39. Power supply assembly Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. Although there are no moving parts in the computer after the power cord has been disconnected, the following warnings are required for your safety.
  • Page 47 Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician. For access, do the following: 1.
  • Page 48 neo 50s Gen 3 User Guide...

  • Page 49: Chapter 8. Help And Support

    • Setup Guide want. • This User Guide • Regulatory Notice Lenovo Support Web site with the latest support information of the following: • Drivers and software • Diagnostic solutions https://pcsupport.lenovo.com • Product and service warranty •...

  • Page 50: Call Lenovo

    Call Lenovo If you have tried to correct the problem yourself and still need help, you can call Lenovo Customer Support Center. Before you contact Lenovo Prepare the following before you contact Lenovo: 1. Record the problem symptoms and details: •...

  • Page 51: Purchase Additional Services

    • Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service.
  • Page 52 neo 50s Gen 3 User Guide...

  • Page 53: Appendix A. Supplemental Information About The Ubuntu Operating System

    The LLW also is preinstalled on the computer. To access the LLW, go to the following directory: /opt/Lenovo If you cannot view the LLW either from the Web site or from your computer, contact your local Lenovo office or reseller to obtain a printed version of the LLW.
  • Page 54 You may send your request in writing to the address below accompanied by a check or money order for $15 Lenovo Legal Department Attn: Open Source Team / Source Code Requests 8001 Development Dr. Morrisville, NC 27560 Please include the version of the OS and the version of the Linux Kernel pre-shipped on this Device as part of your request.

  • Page 55: Appendix B. Compliance Information

    Generic https://pcsupport.lenovo.com Safety and Compliance Notices at https://pcsupport.lenovo.com/docs/generic_notices Certification-related information Product name: ThinkCentre neo 50s Gen 3 Machine types: 11SW, 11SX, 11SY, and 11T0 Further compliance information related to your product is available at https://www.lenovo.com/compliance Operating environment Maximum altitude (without pressurization) •...
  • Page 56 neo 50s Gen 3 User Guide...

  • Page 57: Appendix C. Notices And Trademarks

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
  • Page 58 Actual results may vary. Users of this document should verify the applicable data for their specific environment. This document is copyrighted by Lenovo and is not covered by any open source license, including any Linux agreement(s) which may accompany software included with this product. Lenovo may update this document at any time without notice.

This manual is also suitable for:

11sxs00q0011sxs0110011sxs00t0011sxs00l0011sxs0100011sxs00m00 ... Show all

Table of Contents