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This guide contains additional information about the daily use of your Bang & Olufsen product and connected products and describes the features and functions of your Beolab 28 in more detail.
Your Beolab 28 can be used as a stereo music system as well as a pair of stereo speakers for your Bang & Olufsen television.
We recommend that your retailer deliver, install and set up your Beolab 28, especially if they are wall mounted.
Your Bang & Olufsen retailer is your first stop for all your service queries. To find your nearest retailer, see www.bang-olufsen.com
To set up your product, download the Bang & Olufsen App from the Google Play Store or Apple App Store.
From this app you can set up your product and get the full Bang & Olufsen experience. Unlock the full product experience of audio personalisation, product support and new features at your fingertips.
When you first start the Bang & Olufsen App, you will be asked to create a user account.
To set up your speaker, click to add a new product. If you already have an account this can be found under settings.
Make sure the products are assembled and set up correctly and according to the assembly instructions.
You can set up a stereo pair in the Bang & Olufsen App. When you set up your second Beolab 28 you will be asked if you want to set them up as a stereo pair.
This is something you can also always do later under Sound settings on the product page of your Beolab 28 in the Bang & Olufsen App. During first time setup, make sure the product is connected to a network and software is updated prior to connecting them with a Bang & Olufsen television. This is all done through the Bang & Olufsen App. When setting up your Beolab 28 as a stereo pair, make sure that all input cables are connected to the same speaker, which should be set up as the primary speaker of the pair.
The touch surface on top of your Beolab 28 will light up when you approach, ready for you to control your music.
![]() | Tap to play or pause |
![]() | Swipe in a circle near the edge to control volume |
![]() | Tap on the arrows to switch tracks |
![]() | Tap the Bluetooth button to switch it on or off |
Note: In a stereo pair, the Bluetooth and microphone buttons are disabled on the secondary speaker. To operate these functions, use the buttons on the primary speaker.
Beolab 28 has four favourite buttons, where you can save your favourite listening experiences.
Radio
On your product page in the Bang & Olufsen App, go to Radio and then Search to pick a station.
Tap the More icon to assign it to a favourite.
Press the favourite button the next time you want to hear the station quickly.
Spotify Connect
Use Spotify Connect on the Spotify music streaming app to connect to your Beolab 28.
Play a favourite radio station or playlist, like "Jazz" or your "Discover Weekly" to the speaker via Spotify Connect and long press your chosen favourite button to assign it.
Access your favourite again anytime with a short press of the button.
Connect your favourite music app to your Beolab 28 by using Apple AirPlay 2, Chromecast or Bluetooth and play wirelessly.
Use Airplay 2 or Chromecast to seamlessly connect your different wireless speakers into one system, allowing you to control speakers in tandem or individually.
Long press the Bluetooth icon to enable or cancel Bluetooth pairing.
You have multiple options for playing music on your Beolab 28 through the following sources:
Bang & Olufsen Radio
Stations available through the B&O App and Favourites.
AirPlay 2 & Chromecast
Streaming and multiroom capabilities.
Spotify Connect
Streaming and Favourites.
Bluetooth 5.0
Streaming available out of the box even if the product is not connected to internet.
Line-in/Optical
Connect 3rd party audio products.
Powerlink
B&O TV/Audio system.
Wireless Powerlink
B&O TV/Audio system.
With Beolab 28 you can change the width of the sound for optimised sound for different experiences.
When the curtains are pulled back, the speaker is playing in WIDE mode. WIDE mode is for more "Social" or passive listening situations. This will ensure that there is a more equal distribution of the direct sound across a wider listening area in the room.
When the curtains are closer together, the speaker is in NARROW mode. NARROW mode is for the "Sweet spot" or active listening and delivers precise stereo imaging for active listening. It is able to reduce the amount of energy in the reflections off the side walls of the listening room.
Listening Modes consists of a wide range of controls that allows you to adjust the sound to your personal preference or to optimize for the current listening experience. Listening modes can be selected and customised in the Bang & Olufsen App on your Beolab 28 product page.
Listening Modes on Beolab 28 are equivalent to Speaker Presets on a Bang & Olufsen television.
You can save your own personally adjusted settings as Listening Modes, so they can easily be accessed again, or use the predefined settings designed for Beolab 28:
Optimal, Speech and Social.
For each Listening Mode you are able to define the following control parameters:
Beosonic
Advanced digital sound algorithms developed by our acoustics team allows you to explore different audio spaces by simply moving the circle around.
Beam Width Control
Adjust whether the Beam Width in a Listening Mode is set as WIDE or NARROW.
Active Room Compensation
Active Room Compensation gives you an optimal tuning of your Beolab 28 according to the room it is placed in. You are able to select whether this tuning filter is turned on or off to a given Listening Mode.
Speaker Preset
Speaker Presets are used when Beolab 28 is connected to a Bang & Olufsen television, to set up speaker groups.
Select the Speaker Preset number as the identification number for adding the speaker groups in the television menu, which you can configure in the menu under Listening Mode – Advanced.
Each preset is uniquely identified by a numerical ID in the range (0-99). This number is sent from the television through Powerlink or Wireless Powerlink data when a Speaker Group is selected.
Speaker preset number is the Listening mode identification number and it is selected in the Speaker Group in the television menu.
You can use your Beolab 28's as a stereo pair together with a Bang & Olufsen television, either through Power Link cables or wirelessly through Wireless Power Link.
During the first-time setup in the Bang & Olufsen app, you will have the option of selecting which type of connection you will use between your Beolab 28's and your television.
When Power Link is selected, it is permanently enabled and you can always connect cables to your television.
By selecting Wireless Power Link, the wireless pairing will be open for 15 minutes. This selection can always be changed or restarted in Product settings menu in the Bang & Olufsen App.
Find the relevant instructions for how to set them up with your television, in the guide for your Bang & Olufsen television model.
Once connected to the television, the user interface on top of the speakers will be disabled, except for the status LED in the middle.
The speakers will behave as a secondary system and are controlled and operated through the television.
Depending on the type of television, different cables and adaptors are needed. Cables and adaptors are available from your Bang & Olufsen retailer.
If you want to connect two speakers to one PL socket on the Soundcenter or television, it is not possible to loop the cable between the speakers, an extra Power Link splitter is needed, contact your Bang & Olufsen retailer for more information.
You have different options for connecting your Beolab 28's to a network.
You can connect them wirelessly through Wi-Fi, which can be set up in the Bang & Olufsen App.
You can connect each speaker separately by cabled LAN connection.
You can connect the primary speaker to a LAN output and daisy-chain the secondary speaker to the primary speaker.
When your speakers are paired together you can select the quality of the audio streaming between them in the Bang & Olufsen App.
The default mode is High Quality Compression to reduce the probability of dropouts when the network is congested. In installations with a wider-bandwidth network connection, it is possible to adjust the signal to an uncompressed audio signal, providing the highest possible audio performance.
You can find the connection panel under the fabric cover on the speaker. You will need to remove the curtains and the inner fabric covers to access the connection well.
Wired connections:
Power Link
3,5mm minijack / optical input
Ethernet x 2
USB-C (for service)
USB-A (for service)
Wireless connections:
Wireless Power Link
WiSA
Apple AirPlay 2
Google Chromecast
Bluetooth 5.0
Wi-Fi b/g/a/n/ac (Wi-Fi 5)
The light indicator shows the status of the product. Please select a colour below.
ACTION | INDICATION |
White | |
Solid | Connected to network, ready for use |
Flashing slowly | Starting up |
Flashing quickly | Room compensation in progress |
Blue | |
Solid (5 sec) | Connected/ Bluetooth paired |
Pulsing | Open for pairing |
Red | |
Solid | Static error, please call service |
Flashing | Transient error, e.g. overheating |
Amber | |
Solid | No network connection, connection lost |
Flashing | Ready for network setup |
Pulse | Connecting to network |
Green | |
Pulsing | Software update in progress |
Magenta | |
Solid (5 sec) | Connected/ Stereo Paired |
Pulsing | Pairing Wireless Power Link |
You can connect your Beolab 28 to a new wireless network or reset the connection, by holding the next and previous buttons on the top plate at the same time for 3 seconds. You will hear a sound prompt and the status indicator will turn amber.
In the product settings of the Bang & Olufsen app, select Re-Setup to connect the speaker to Wi-Fi.
You can restore factory settings by pressing and holding the next and previous buttons on the top plate at the same time for 8 seconds.
Your speaker will begin the reset process and after approximately one minute, your Beolab 28 will be ready for first-time set-up again.
The curtains move as your Beolab 28 turns on or off as well as shows the beam width.
You can exchange the curtains, if you would at some point like to change the appearance of your Beolab 28.
Be aware, that if you manually move the curtains of your Beolab 28 there is a possibility that they will detach from the brackets in either the bottom or the top.
If the curtains are not mounted correctly there is a risk they can fall off during movement and will be damaged.
If you move the curtains manually, make sure that they are still properly attached to the top and bottom, you will hear a "click" sound as they snap into place.
Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.
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